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Customer reviews for GE Profile™ Energy Star® 12,000 BTU Inverter Smart Ultra Quiet Window Air Conditioner for Large Rooms Up to 550 sq. ft. for
GE Profile™ Energy Star® 12,000 BTU Inverter Smart Ultra Quiet Window Air Conditioner for Large Rooms Up to 550 sq. ft.
4.2 out of 5 stars
stars136 ratings136 reviews
  1. 5 stars63% (86)
  2. 4 stars15% (21)
  3. 3 stars7% (9)
  4. 2 stars4% (6)
  5. 1 star10% (14)
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Showing 31-40 of 136 reviews
Aug 21, 2022
Bec530
2 out of 5 stars review

Eh, I was so hopeful.

I was so hopeful with this AC, the design nice, it cooled well, not noisy, easy to install, however 3 days later started making very loud mechanical noises, which I knew were off, called for support and everyday had to listen to this loud knocking noise , ratting noice etc. this was not a cheap AC, I am just hopeful it can be fixed.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
reply from GE Appliances

Greetings, We appreciate you sharing your review and bringing this matter to our attention. Our apologies to know that your air conditioner is making loud unusual noises. We can definitely understand how concerning that would be. If you are still within your retailers return period, we recommend returning for an exchange. If that's not possible, then you can visit GEappliances.com/service to begin the exchange process. Let us know if you have any questions. Mike@GEA

Oct 24, 2021
KingofAll
5 out of 5 stars review

Perfect for the Office

[This review was collected as part of a promotion.] Since I've been working from home I've been using my shed as a makeshift office to give some privacy for conference calls and meeting deadlines, but in the summer months it's been a little stuffy. The GE Profile window air conditioner was a welcome change to that. I was able to easily install it in the shed window within about 15 minutes, and I had it ready to start cooling. I only got to use it for a few days before the weather turned cold, but I enjoyed using Alexa to control the air flow, and it runs quiet enough to not interfere in my web calls. I use the remote to start it up prior to heading out to the shed so that it cools down a bit before I get out there, and then I don't have to let it run all the time. I absolutely would recommend this to anyone who needs some cooling of a room, garage, or shed with the features of a smart appliance.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Oct 15, 2021
Sariea
5 out of 5 stars review

Such an amazing product!

[This review was collected as part of a promotion.] This is a gamechanger for air conditioners! Besides being reliable and sturdy this is so unique in how the product works and it's features. It is modern, sleek, and easy to use. The instructions are clear and concise and if you have any questions the customer service line is top notch. I highly recommend.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Jul 4, 2023
Anonymous
3 out of 5 stars review

It is ok but noisy and vibrates too much

It has good tech features and cooling power, I bought 2 units with 12k btu each but unfortunately : one of them has extremely high levels of vibration and noise, the other is acceptable. There is clearly something unbalanced with the motor. Way noisier than the 10k btu version So I kinda regret my recent purchase . I should have bought the 10k btus

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
reply from GE_Appliances

Hello, We're glad to hear that your air conditioner is cooling properly. There are many normal noises associated with room air conditioners. The below link provide normal sounds associated with it: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16751 If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm Please feel free to reach out with any other questions or concerns you may have. -Charlie@GEA

Jun 25, 2024
TPE78607
1 out of 5 stars review

Works great at first, then NOT!

It quit cooling after just 16 months of light use. The compressor is running. It sounds normal. All other functions are good. It just does not blow cold air. lt just blows! I do not recommend this product. It's expensive and unreliable. It should have lasted 8 - 10 years or more easily. It didn't even make it to 1-1/2. I am very angry about this!

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
reply from GE_Appliances

We understand the importance of an appliance operating for an extended amount of time. We also know how vital an air conditioner is during the warmer summer months. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.

Jul 30, 2022
Meshel07
5 out of 5 stars review

Great AC!

So easy to install compared to another 2 big units that I ended up returning because they were so time consuming and difficult to put together. You can literally take this out of the box and put it together within 10 minutes and have it in the window running! Cooled down my whole down stairs living space!

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Jun 13, 2022
Connor2727
4 out of 5 stars review

Great, quiet AC

I absolutely love this air conditioner. It is so quiet and cools my space with ease. My one complaint is that it makes this high pitch noise that is pretty hard to ignore once you notice it. I have searched all over to see if someone else has this issue but to no avail. Please let me know if this is a known thing and if it's fixable! The unit performs flawlessly though so it isn't a deal breaker, just want to fix it!

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Nov 8, 2021
Nickie21
5 out of 5 stars review

Great Ac

[This review was collected as part of a promotion.] Life saver during Florida summers. We put the ac in our garage two garage, that we use as our home office and also where our three dogs stay during the day when we are out. The ac is quite and powerful. It was easy to install with no problems.

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442
Oct 18, 2021
Camhow84
5 out of 5 stars review

So quite!

[This review was collected as part of a promotion.] I absolutely love this air conditioner! I don't have Central Heating and Air so I have window units I got this and it is so quiet. It has a quiet mode but you don't need it because it's quiet without it. Also it works amazing it is so cold controls are super easy I also was able to connect to my smart phone and control it through there. The controls are big and bold so that you can see them even on the remote. Excellent product very satisfied

Review from geappliances.com
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May 19, 2023
KimmW
5 out of 5 stars review

Whisper Quiet

This is my 2nd unit, I bought one last year for our bedroom and it's amazing!! So quiet first few time I had it one I actually had to walk up to it to see if it was still running, so impressed, I bought another one this year for our living/dining area. I didn't want to listen to a noisy A/C unit, this is definitely the way to go!!! If I needed a 3rd unit, this is what I'd buy!

Review from geappliances.com
Helpful?3I1UHJU6VT6315176922442