The parts in the box were not labeled or were labeled incorrectly. The video keeps referring to parts by their part number, such as A3. But we had to find parts based on the pictures. Some parts had a left and right or back and front counterpart and it made everything more difficult than it needed to be. The only parts actually labeled were the hardware, screws and nuts and such. The wrench provided was used in one step. It did not fit the nuts provided. We had to use our own wrench and screwdriver, which is fine, but it felt like including the wrench was a prank as it was almost completely useless.

buy this, buy it now. the box weighs 180lbs so get a dolly or some help, but either way, you need to get it. as good as a blackstone - actually a little better due to higher btu it heats up faster, and the area to the sides of grill dont get very hot, which is a main complaint for blackstone owners. thermal management is very well designed on this one. Cleaning and seasoning is easy, super non stick after the first seasoning. for large families it's amazing, imagine cooking all your food at once and getting to sit down as a family and eating together and the food is still hot! you can make a lot of food all at once on this and the first epiphany i had was how nice it is to sit down and eat with everyone and not still be waiting on the last of the food to finish. really awesome cooking appliance

My husband loves cooking dinner on his grill. As with any grill, there are areas that get hotter, but with time, you learn where those are. The lid opening to the sides and act as shelves is a great feature and we also love the grease pan being in the front for ease of access. Definitely consider this if you want to save some money and still have a great grill.

DO NOT DO IT PURCHASED IN JUNE, NOW MID AUGUST. STILL WAITING ON REPLACEMENT PARTS. IT CAME WITHOUT A KNOB..... A KNOB! TWO MONTHS AND I HAVENT BEEN ABLE TO USE IT. CUSTOMER SERVICE IS NO HELP. TOLD ME THIS MORNING ( ITS ALREADY BEEN 2 MONTHS) THE DAMAGED SHELF IS NOT EXPECTED UNTIL MID SEPTEMBER. IT WILL BE OVER 90 DAYS AT THAT POINT. AND STILL NO KNOB. STILL CANT USE

Really solid and great directions to put together. The video demo to put together was so easy to follow and everything's very high quality feeling. Nice that it comes with the cover and tools too. Wish it had a lid just to avoid splatter off the back when cooking but it's still a great value!

I've had this griddle for about a month now and have cooked a dozen+ meals on it. It's a great grill for the price and way better than the same size Blackstone at this price point. Pros: The lid that turns into shelves gives you a lot of prep space, yet folded up, the griddle takes up about the same storage space as the 22" Blackstone with side shelf that it replaced. I love that this griddle gives you 180-degree rotation on the knobs vs. the 90-degree turn of a BS - gives you a lot more temperature control. The included canvas cover was surprisingly high-quality. I also loved that the burners came pre-installed, so i didn't have to mess with that. This one will crank up the heat - I had the surface at well over 600 degrees for seasoning. Cons: Per other reviews, the included instructions aren't great and assembly is a chore. Also, because of the grease trap location, the front of the griddle does not get really hot, so your actual cooking area is less than a griddle with the trap in the back. I guess this could be considered a "pro" since it gives you a dedicated warming zone - but I might be stretching here. I did have trouble getting the seasoning right in that area, though. Bottom line: This could be one of the best griddles of this size for the price. It gives you plenty of room to work, yet takes little space to store. It can get really hot. But also allows you to control that heat better than other griddles I've used. Get you one!

WE’RE OBSESSED WITH THIS GRILL! For the price, it’s an absolute game-changer. Cooking on it is so much fun, we’ve made so many meals, I’m honestly tempted to move it inside (don’t worry, I won’t… probably 😜). Seriously, ditch your boring old "grill" grills and go for a griddle grill—you’ll find excuses to cook every day, even when it’s freezing! 🥶🔥

Made my Fourth of July wonderful

only noting its a lot of pieces.

Bought for my husband and he wants to cook everything on it! Definitely cuts down cooking time