Sorry for the 1, never got to use even once 😔
We bbq daily however I purchased this so I can personally do big breakfasts when the grandkids are over and other stuff but I had my son %26 his friend that were in town put it together, my husband didn't want anything to do with it, he is 💯 smoking %26 bbq his meat, we also have the big green Egg so this was definitely for me. My son however has the Blackstone %26 this was fine with me however it remained unused for quite some time, the kids and grandkids were back in town %26 we went to load it up bc my granddaughter in law that married my fab grandson serving in the AirForce all in town 🙏 and she is going to make her amazing asada, we uncovered it and mind you it's dusty but never been used, Not once, the griddle is solid rust! The cover and fabric cover did not protect it. So fyi as soon as you get it cure it and I would even suggest removing it if you aren't going to use it much as the condensation will ruin it. It's now maybe 2 years old but still never used once. The replacement griddle is too much $ for me %26 hubby won't have anything to do with it. Otherwise the knobs and everything else has held up well, I've cleaned them to see how'd they look if I was to sell it and sure enough, beautiful. Hopefully I can powerblast the rust off idk, I'm so disappointed the covers didn't protect it. If you are familiar with cast iron it's like that. Like grandma's pans. You have to clean and dry immediately and cure with oil periodically. Hopefully I can add the photo later, it's rust edge to edge even though it was covered.
reply from Member's Mark Supplier
Thank you for taking time to leave a review. The appearance of rust on the griddle top, is indication that the protective seasoning has not been applied (as you already know). <br /><br />The good news is that the griddle top can be fully restored! <br />- Begin by dampening the surface with water. <br />- With protective gloves and steel wool, scrub the areas of concern until the rust has been lifted from the surface.<br />- Rinse the surface thoroughly. (Be careful not to overflow the grease catch.) <br />- Wipe the griddle surface with a cloth to dry, and remove any debris before seasoning. <br /><br />For your convenience, I've included a link below to a quick start video that includes step-by-step instructions for how to season your griddle once the rust has been lifted: https://www.youtube.com/watch?v=VhR7cx1Rx5E&list=PLt_pmryXkYnFvil6ed5mqpeArVDgnkNdP&index=8<br /> <br />IMPORTANT: Seasoning your griddle top is an ongoing process. Apply a layer of seasoning before AND AFTER every cook. Seasoning your griddle top improves the cooking performance, creates a non-stick surface, prevents damage, and deterioration due to moisture, and extends the life of your griddle. For further assistance, please contact us at 1-833-454-0864 or support@proseriesbbq.com. Hope this helps!