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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,676 ratings1,654 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (101)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 421-430 of 1,654 reviews
Aug 13, 2023
Reviewer name: Jezeebella
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Quality & Great Price

Delivered about a month ago. Intentionally purchased smaller fridge than what I've had in the past, so it's been a wee bit of an adjustment. Took me a while to check & recheck fridge + freezer temps since the way the air circulates differently compared to previous refrigerators but all is set as I want now. Door shelves are sturdy. LED lighting is great - easy on the eyes yet bright. Love the sleek styling w/o handle. Will admit I truly miss a meat keeper in the fridge section and wish door shelving allowed flexibility of placing butter keeper on other side. My other (larger) fridge had split glass shelving so I could "scatter" placement based on various content sizes, so I really miss that, too. I will add that when looking at any brand or model, at least in my price and style range, the split shelving simply isn't available. Still, I knew there would be a trade off when I purchased. The veggie bin temp settings seem to keep my veggies much better than previous refrigerators I've had. Overall, I am very pleased with my purchase so far.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Dec 5, 2021
Reviewer name: GeriD
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

inferior

[This review was collected as part of a promotion.] I am not really happy with the product, but as the saying goes " you get hat you pay for". It is inferior and cheap. One example is from the very beginning, the freezer light doesn't work and never has, there is no drawer for dairy, as in cheese etc., and I cannot figure out how to take the shelves out to clean.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jan 29, 2021
Reviewer name: Becky S
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good, dependable fridge.

[This review was collected as part of a promotion.] I bought this product in October 2020. It seems to be working well. Keeps everything cold as it should. I like the glass shelves because even small items stand up. The doors have good strong seals. The bottom door has taken getting used to for me because the bottom of the door is just above the floor and I tend to hit my feet when opening. I do have to bend a bit more to get to things from the back of shelves. Overall, this is a good product and is a good value.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Feb 24, 2021
Reviewer name: jen7532
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

LG refridgerator

[This review was collected as part of a promotion.] I bought this about a monthago. I really like it. I like the no handle on the doors. led lighting is nice too. I replaced 18 in with 20in sure had more space like I wanted. only thing wrong no icemaker. but you can get one that's good. soon I will.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Feb 7, 2021
Reviewer name: MattyB330
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lots of space for a small fridge

[This review was collected as part of a promotion.] We bought this fridge for a very small space. It pretty much just fit the dimensions we were looking for, but we're so glad it did. Much, much more room inside than our old fridge. Very clean layout, easy to see what's in there even for items in the back.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jul 13, 2022
Reviewer name: Madje
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Top Freezer Refrigerator

[This review was collected as part of a promotion.] The unit we purchased fits our space very well. The price -- as a year old model - was very good, but model lacks the freezer light and the large meat drawer. One concern shared with the owner of a newer model is that the freezer doors bounce open when the fridge door is shut. It is very deep. We are adjusting to dimensions; we saved items from old fridge to use in this LG (small item container & meat drawer)

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Feb 26, 2021
Reviewer name: Kristine3
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great second refrigerator

[This review was collected as part of a promotion.] This is a wonderful second refrigerator for our home. It maintains the temperature well, has a sleek outside look, lots of room in the frig area, and classy look inside. The only reason I did not give it five stars is because there is not a light in the freezer.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Apr 6, 2023
Reviewer name: MarkB212
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Freezer fan failed after 10 months.

Mostly happy with the refrigerator, works well enough, but the freezer fan failed after 10 months of use and had to be replaced. It was under warranty, so no charge, but still a nuisance and it wasn't cooling into recommended ranges. We were disappointed that the standard replacement part (the panel to which the fan is mounted) was not available and no ETA on a backorder. Fortunately, the fan itself was available and it came in the day after ordering. However, replacing it involved a fair amount of disassembly by the tech, including removing some insolation that was glued in. It was clear to me, as an engineer, that design for repair was not well considered. Furthermore, the assembly that could easily be replaced was not kept in stock. That seems like a failure for customer service.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Social Media

We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you.^James.

Mar 2, 2021
Reviewer name: catwalker
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Really quiet, beautiful finish, and spacious.

[This review was collected as part of a promotion.] We've had it about 3wks & love it. It is so quiet that you just can't hear it run. The door seals are phenomenal & food stays cold. The vegetables remain fresh & crisp, at least a week so far. The interior is spacious I I have put small bins on the shelves to hold containers as it keeps it organized. The freezer is spacious & has more room without the ice maker. Again, I have put my food in small bins to keep it organized. The refrigerator so far exceeds our expectations. Since it is stainless it will get smudged if not careful, but it wipes off nicely.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jan 3, 2021
Reviewer name: tom132
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellant shelving arrangement for easy access!

[This review was collected as part of a promotion.] We purchased the LG refrigerator to replace a 10 year old one, and can hardly believe the improved features in this new model. The on-door storage and shelving arrangement are truly amazing for quick and easy access to everything! The freezer, at eye level, makes access to our frozen items very convenient., We really love it!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570