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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,667 ratings1,645 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (312)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 411-420 of 1,645 reviews
Feb 11, 2023
Reviewer name: Nanasteaparty
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good Size

[This review was collected as part of a promotion.] Purchased about a month ago. Like many of the features, i.e. larger freezer, glass shelves, deeper on door racks. Only down side is at times, randomly it has a vibrating sound that can go from low to high in sound. Annoying!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Mar 6, 2021
Reviewer name: RaifeB
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Excellent for us!

[This review was collected as part of a promotion.] We bought this model because we needed a simple, sturdy fridge in our garage as a secondary fridge for our house. This one has a smaller profile and works excellently for additional refrigerator/freezer.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
May 23, 2021
Reviewer name: Chickenpatty
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great interior design!

[This review was collected as part of a promotion.] I am impressed with what LG did with 20 cubic feet!! This fridge is the PERFECT SIZE and design .the door shelves r wide enough and tall enough for even the tallest bottle or widest container. The clear design of shelving and doors is genius.the freezer has equal brilliant designing. It is also SO QUIET...can't hear it run.So so pleased!,

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jun 26, 2022
Reviewer name: Unhappies Customer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

LG Service is very poor

Had a warranty issue 2 weeks ago and am still waiting for LG to contact me with a resolution. The freezer barely freezes ice cubes, has heavy ice formation, while the main refrigerator barely keeps things cold. We have wasted food, and still do not have a plan from LG to repair the refrigerator. The refrigerator is 90 days old.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Social Media

We hate to hear this and apologize for the delays in repair. After reviewing your case we see our locator team is trying to locate a service center to accept the repair.^Sandy

Dec 25, 2023
Reviewer name: Schmeck
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I was disappointed with a few features it did not have. It did not have a bulb in the freezer, or a handle to open the door. In the freeezer I like a wider space to put things on the door. I also expected it have an ice maker.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. ~Tanisha

Dec 19, 2023
Reviewer name: Lawnicure
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good Fridge

I purchased the 20 cubic foot refrigerator for additional cold food storage and back up unit. The fridge is quiet. cant even tell that it is running. It has ample storage and bins for my use. It was delivered in a timely fashion, and was undamaged. I hope that this unit lasts as long as the one it replaced.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Sep 27, 2021
Reviewer name: Funkifized
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great basic refrigerator/freezer

[This review was collected as part of a promotion.] No frills, basic unit that works great. Love the fruits/veggies drawers with settings to seal or let out moisture where appropriate. Space is very well utilized compared to old unit. Looks good in kitchen; very happy with it.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Feb 23, 2022
Reviewer name: spudoggy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

awesome

[This review was collected as part of a promotion.] When i needed to purchase a new fridge, i had many options to choose from. I decided on this fridge because of the room it had on the inside. it is everything i imagined it would be. Great product. HIGHLY recommend LG products

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jul 4, 2021
Reviewer name: Sully72
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Happy with LG

[This review was collected as part of a promotion.] I am so impressed with every aspect of my new LG refrigerator. It is very well designed and the build is high quality. The unit is very quiet. At first I thought I would miss the traditional style handles, but the recessed ones are much better as they save space. I check the temperature of both freezer and fridge and it is always perfect. One of the best design features pertains to the freezer bins. Many brands just have a band around a molded half tray, which can allow thin things to fall out. The LG design is a bin that is one piece so nothing can fall out. The storage bins in the fridge for fruits and vegetables are also well designed and sit a bit higher than my previous unit. I even find that the door is easy to clean just with water or water with a bit of dish soap. Thanks to LG for such great quality and design.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jul 22, 2023
Reviewer name: Kristy91
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible appliances and even worse customer servic

If I could give negative stars I would. I bought my fridge BRAND NEW 3 months ago. The compressor went out. I still have not been reimbursed for my food that I lost and you tried to make me PAY for the compressor like I didn’t just PAY for the fridge. New compressor and the fridge still isn’t cold enough. My food keeps going bad. I will NEVER buy another LG product as long as I live

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Social Media

We're sorry to hear about the experience you've had with your LG fridge, and we apologize for any inconvenience caused. Your feedback is essential to us, and we want to assist you in resolving this matter. To better address your concerns and provide a prompt resolution, we kindly request you to reach out to us privately on Facebook or Twitter at @LGUSSupport. Our dedicated social media team is ready to assist you further and find a solution. We appreciate your understanding, and we're here to help. ^Sam