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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,676 ratings1,654 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (101)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 401-410 of 1,654 reviews
Dec 27, 2023
Reviewer name: Harrison Homestead
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Our new refrigerator...

[This review was collected as part of a promotion.] Love our new refrigerator. I don't like the stop on pulling out the drawers. I don't like that the door is so low to the floor (I keep crushing my foot upon opening it. Just not used to it yet.) Otherwise is a great product. Keeps everything cold and fresh.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Aug 31, 2021
Reviewer name: Time to shop
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The short-lived LG

[This review was collected as part of a promotion.] For the ten months that I had my LG LTCS 20020S top loading freezer/ refrigerator, it worked fine. It kept the freezer freezing cold and the refrigerator below 40°. Then it didn’t. All the food in the refrigerator had to be tossed, but we did manage to salvage some freezer food. Thanks LG, we appreciate the refund. Now I just have to remove the refrigerator, shop for a new one, clip the label in half(?) and send in a picture along with providing all the other information for my refund. Gotta go, time to shop for a new refrigerator.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Oct 30, 2023
Reviewer name: SingaporeTom
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

LG Refrigerator

[This review was collected as part of a promotion.] We have had the refrigerator for a couple of weeks. It keeps food well. We wish the freezer had a light. I wish the main compartment had a drawer for meat and the door had another shelf. Overall we are very happy with it. It’s very quiet compared to our previous refrigerator.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Nov 30, 2022
Reviewer name: SzyR
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

The great and not so great features of the LTCS200

I purchased this refrigerator 2 weeks ago. The interior and exterior design is thoughtful and well executed. Interior LED lighting gives it an air of sophistication and adjustable shelving gives great flexibility. The unit so far is operating as advertised. Two features should be added to make it perfect, LED lighting for the freezer compartment and more clearance on the bottom of the door so it doesn't hit your foot.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Aug 13, 2023
Reviewer name: Jezeebella
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Quality & Great Price

Delivered about a month ago. Intentionally purchased smaller fridge than what I've had in the past, so it's been a wee bit of an adjustment. Took me a while to check & recheck fridge + freezer temps since the way the air circulates differently compared to previous refrigerators but all is set as I want now. Door shelves are sturdy. LED lighting is great - easy on the eyes yet bright. Love the sleek styling w/o handle. Will admit I truly miss a meat keeper in the fridge section and wish door shelving allowed flexibility of placing butter keeper on other side. My other (larger) fridge had split glass shelving so I could "scatter" placement based on various content sizes, so I really miss that, too. I will add that when looking at any brand or model, at least in my price and style range, the split shelving simply isn't available. Still, I knew there would be a trade off when I purchased. The veggie bin temp settings seem to keep my veggies much better than previous refrigerators I've had. Overall, I am very pleased with my purchase so far.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jan 3, 2021
Reviewer name: GrandmaB4u
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Good “ice box”

[This review was collected as part of a promotion.] Runs quietly; both freezer & main compartment keep food apparently chilled. The deep shelves in door(s) provide nice storage for small items. I don’t like fingerprints on the stainless steel (I use alcohol wipes to remove them). Chose because of EnergyStar rating. Note: “ice box” is what we called them when I was a kid!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
May 13, 2023
Reviewer name: ZAFLA
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very nice refrigerator with good capacity

Great refrigerator LG , plenty of space and draws, cools evenly top and bottom, the only thing missing was a light in the freezer, why was that not included , LG has excellent engineers! and I’m sure that the cost would have been minimal. This was my reason for the 4 stars , still a very good unit.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Social Media

It's great to hear that you had a positive experience with your LG20 cu. ft. Top Freezer Refrigerator, model LTCS20020S. It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. We also want to take this opportunity to thank you for your patience and understanding with the issues you have encountered. We really appreciate it. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you.^Danee

Apr 15, 2024
Reviewer name: Ev80
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Better than just a White Box

The sleek front of our LG Refrigerator brings the kitchen to a new level! With no protruding handles the refrigerator is modern and current. Items are stored at the correct temperatures with convenient bins and the freezer compartment is a perfect fit for all the extra sale items we buy.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Apr 12, 2021
Reviewer name: IZ21
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good, but has a few drawbacks

[This review was collected as part of a promotion.] I bought this fridge because I have similar LG model and it is very efficient and has a number of convenient under shelf drawers. This model is also very efficient, but there is no any drawer. It does not have light in freezer, which was unpleasant surprise for me.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jul 9, 2022
Reviewer name: Chopper J
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good overall

[This review was collected as part of a promotion.] I bought a few weeks ago and it is working fine. I added the ice maker with no problem. The only issue I have is that it sits lower to the floor than my last refrigerator so I have to watch my toes when closing the lower door.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570