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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,657 ratings1,635 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (98)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 401-410 of 1,635 reviews
Apr 13, 2024
Ma57
3 out of 5 stars review

Verified Purchase

LG REFRIGERATOR W TOP FREEZER

[This review was collected as part of a promotion.] Pro's The Interior space is spacious in both the refrigerator and the freezer. The humidity control for both of the Fruit and Vegetable drawers works great. My old one only sent humidity to one drawer. The fact that it's a energy star is good and it keeps things cold in the door too. Con's I wish it had the option to add a deli meat drawer. I wish the unit was on a pedestal or something as my husband and I are short people and you have to bend down so far Everytime you open the door. And when you stand up I can't tell you how many times I have hit my head. In 48 years we've never had a frig where this happens. I also wish one shelf in the frig was tall enough for a gallon of milk because I don't like me milk in the door.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

Hey there! We appreciate this feedback! We have taken this information into consideration as we are always trying to upgrade and update our products for the best personal experience. If you have questions, please send us a private message on social media @LGUSSupport. We're always here to hear you out and help! ~ Jupe

Aug 23, 2021
CAC79
2 out of 5 stars review

Verified Purchase

Not Satisficed

[This review was collected as part of a promotion.] We bought this on July 10,2021. Our refrigerator went out. I had a choice between this one that the sign on it, said Ice Maker extra, and gave the stock # of the one that would match. Or a different one that all ready had an Ice Maker. So since this one was less money I chose it. The Ice Maker did not match. When we contacted the store they were stumped just like I was. I would not of bought this one if I could not get an Ice Maker, But to my surprise the right Ice maker needed to be ordered Should receive it in 23 Days. WOW for the 3rd. Time today it's still on Back Order. And Shocking it is way much Higher Priced then the other one was. We have been really Disappointed over this Purchase. Size & Ice Maker was the major thing for us. As for the size I'm still getting used to it.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Dec 7, 2022
Donald Navy Veteran
5 out of 5 stars review

Verified Purchase

The most quiet efficient refrigerator I ever owned

[This review was collected as part of a promotion.] I purchased this refrigerator in October, it is so quiet you don't even know when it runs, Looks very nice and is easy to keep clean. I love not having handles protruding from the front. And the lighting inside is excellent. Best one I have owned in my 85 years.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Sep 20, 2023
Bryan Kim
1 out of 5 stars review

Verified Purchase

Have a stock the repair parts.

[This review was collected as part of a promotion.] I bought this with believing a good brand name and quality. But it was not enough cold in the freezer room due to not working the fan just after a year purchased. The problem is not available repairing parts in LG parts department.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Customer Care

Hey there, Bryan. Thank you for taking your time in leaving us a review regarding your 20 cu. ft. Top Freezer Refrigerator. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000, and we'll be happy to assist. ^Anthony

Jun 26, 2021
Boyé
4 out of 5 stars review

Verified Purchase

Perfect for the garage!

[This review was collected as part of a promotion.] This fridge/freezer was a good price for the size. We waited a few days to plug it in to make sure the refrigerant was settled from bringing it home from the store. I would say my only complaint would be that it took about 3 days for the fridge and freezer to get completely cooled while full. That seemed longer than normal. Otherwise, this serves as great extra cold food storage.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Aug 16, 2023
Arkbiz44
4 out of 5 stars review

Verified Purchase

Plusses and Minuses

I wrote a previous review; this represents an update. What I like? Great price. Nice clean design. No trouble-prone auto ice maker. Good warranty service (leak in butane line) in a fairly remote geographical location. Generous corporate response to request for compensation for lost contents. What I don't like? Hinged on the left as you face it, the right bottom corner is so sharp that it can painfully injure the top of your unshod foot. After experiencing this, I got and easily installed a child corner guard from Amazon.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jan 16, 2021
Ron20
4 out of 5 stars review

Verified Purchase

Very Happy Except......

[This review was collected as part of a promotion.] We have had this refrigerator/freezer for about 2 months. The size is perfect and we like the way we can store different size items on the doors. There are 2 things that could be better. One is that there is no light in the freezer, making it hard to find things at times. Second, we find that there is a lot of frost on things in the freezer at times. We check the manual troubleshooting guide and it said that would happen if the door was not closed well. We verified that is not the problem nor do we open it too often. It is a mystery.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Aug 16, 2021
Clubs2574
5 out of 5 stars review

Verified Purchase

excellent price

[This review was collected as part of a promotion.] i purchased this refridgerator 3 weeks ago to replace a 20 yr old GE. I things i wish it came with is a separate drawer for cold cuts and a light in the freezer. Otherwise i am very happy with this product. Delivery was scheduled between 12:30- 4:00 , delivery arrived at approx. 12:45. the 2 delivery men were very professional and curteous. I shopped around and Lowe's had the best price for what i was looking for.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Aug 11, 2021
jlj60
5 out of 5 stars review

Verified Purchase

Perfect Size

[This review was collected as part of a promotion.] I recently moved into a new place and the fridge that was in the kitchen was somewhat busted on the door shelves and figured to get a new one instead of keeping the old one and this one is perfect because it fits in the space and is a little larger then the last one but without the door handles it fits perfectly.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jul 23, 2023
bcbellingham
5 out of 5 stars review

Verified Purchase

Wonderfully Quiet

[This review was collected as part of a promotion.] We purchased this refrigerator several weeks ago for our studio guest house with the hope that it would be extremely quiet and reliable. So far, it has exceeded our expectations for how quiet it runs and we hope to have it for many years.

Review from lg.com
Helpful?1QJF566W4K0H14969773570