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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,676 ratings1,654 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (101)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 31-40 of 1,654 reviews
Feb 5, 2024
Reviewer name: Raytouchstone
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice and big

[This review was collected as part of a promotion.] I bought this refrigerator about 2 years ago and it worked perfectly until a few weeks ago. Now it's not so good. Won't cool or freeze. Gonna need some help I've been using my 20 year old one. Really would like to have it working again. Help!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Digital Care Team

Hi there, we know that the love affair has to continue. LG wants to salvage this relationship between you and your LG refrigerator. Let's work together and get this freeze under control. Send a private message using the handle @LGUSSupport to our social media department with the serial/model number and a good contact number. We'll be waiting with an extra jacket to wrap up in when the chill winds blow again from your LG freezer. ~Tanisha

Aug 24, 2022
Reviewer name: aCap
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

love it

[This review was collected as part of a promotion.] I needed a backup refrigerator for my basement and it is perfect. I did not want and ice maker so the freezer is very spacious. The refrigerated part is also large. Very nice looking refrigerator that works well. Would definitely recommend.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Apr 12, 2021
Reviewer name: IZ21
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good, but has a few drawbacks

[This review was collected as part of a promotion.] I bought this fridge because I have similar LG model and it is very efficient and has a number of convenient under shelf drawers. This model is also very efficient, but there is no any drawer. It does not have light in freezer, which was unpleasant surprise for me.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Oct 20, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator about a month ago and it’s been super. Nice size holds everything I needed to hold and keeps everything good in cold or frozen. Would highly recommend it to anybody looking for a refrigerator with the freezer on top

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
May 13, 2023
Reviewer name: ZAFLA
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very nice refrigerator with good capacity

Great refrigerator LG , plenty of space and draws, cools evenly top and bottom, the only thing missing was a light in the freezer, why was that not included , LG has excellent engineers! and I’m sure that the cost would have been minimal. This was my reason for the 4 stars , still a very good unit.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Social Media

It's great to hear that you had a positive experience with your LG20 cu. ft. Top Freezer Refrigerator, model LTCS20020S. It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. We also want to take this opportunity to thank you for your patience and understanding with the issues you have encountered. We really appreciate it. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you.^Danee

Jan 31, 2022
Reviewer name: Grammysue
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful!

[This review was collected as part of a promotion.] I love this refrigerator! My favorite feature is “no door handles”, nice sleek design. Perfect size for a single person. My son is going to purchase one for himself, he likes the simplicity and efficiency of this model, so do I, great addition to my kitchen. Very happy I was able to replace my old nonfunctional model so quickly.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Aug 16, 2021
Reviewer name: Clubs2574
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

excellent price

[This review was collected as part of a promotion.] i purchased this refridgerator 3 weeks ago to replace a 20 yr old GE. I things i wish it came with is a separate drawer for cold cuts and a light in the freezer. Otherwise i am very happy with this product. Delivery was scheduled between 12:30- 4:00 , delivery arrived at approx. 12:45. the 2 delivery men were very professional and curteous. I shopped around and Lowe's had the best price for what i was looking for.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jul 5, 2021
Reviewer name: je5756
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great unit for a great price

[This review was collected as part of a promotion.] We purchased this unit when our old refrigerator died unexpectedly. We decided on this unit due to the fact that we could get it in white to match our existing appliances. This unit performs great, we really like the deep shelves in the doors and the nice large freezer section. This appears to be a very well made unit, and we would highly recommend purchasing one.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jun 21, 2022
Reviewer name: RAP1148
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Refrigerator with great features!

[This review was collected as part of a promotion.] Perfect size for our back-up refrigerator. It helps us keep our drinks ready to go and our frozen desserts handy. Very sleek design and the no spill shelves are a plus along with roomy vegetable drawers. It would be great for one or two people in a condo or a started home. Did I also say it is Energy Star rated? You can add an ice maker if needed.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jan 2, 2022
Reviewer name: KennewickKooker
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

What I love, the two things I wish were different

[This review was collected as part of a promotion.] Didn't need ice machine or water dispenser (had one before - never used that feature).. just a basic fridge with freezer on top. Didn't need a french door fridge or one that was internet compatible. Just a basic fridge please. The LED lights are nice - not sure about replacement.. though won't have to worry about that for a few years. I put milk on bottom shelf - it is a little higher than previous fridge so that actually makes it easier to remove. Overall - glad we chose this fridge. Almost easy to install until we had to change which side the door opened - that took 3 HOURS to change the door around. The other thing I wish was different. I love stainless, though when fingerprint proof stainless came out - it made stainless even better. It would be nicer with fingerprint proof stainless.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570