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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,666 ratings1,644 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (311)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 21-30 of 1,644 reviews
Mar 3, 2024
Reviewer name: Shar7095
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

lack of space

[This review was collected as part of a promotion.] The refrigerator works well so far and is nice looking. My biggest regret is the way the refrigerator is designed makes it difficult to store food. They designed so the temperature box hangs way down and takes up a lot of space.You can adjust the shelves, but that doesn't really help because it takes away from space on the other shelves. There are two shelves on the door which are spacious. I would have liked to have a third one. I have to really think how much space I have when doing my shopping now.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

Hi there! We understand how much you value the storage in your refrigerator! Feel free to let us know more here: http://spr.ly/6421klDW5. Your submission may help us make improvements to future-generation models! ^Chris

May 12, 2023
Reviewer name: fecogcer
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Forget your magnets

The surface of this item will not hold magnets, so it cannot be stainless steel. My family photos are still seeking a new display location. The surface will glisten quite well if you use a stainless steel polish. The item does work as advertised so far.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Social Media

We highly appreciate your honest feedback regarding your experience. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

May 4, 2021
Reviewer name: Emanski
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Everything I wanted for a refrigerator!

[This review was collected as part of a promotion.] I got space in my kitchen that will only fit a 30-inch wide refrigerator. This is the best in that size. I have had it already for a month, and it runs quietly. It is big enough for my family's needs. Great features, exact appointments inside. Option to open to the left side. It looks great. Finger marks on the front can easily be cleaned with a damp cloth. It is simply beautiful and works very well with my other kitchen appliance. Buy it. Mine was a great purchase. Plus, LG is a good brand. I have LG appliances and they all stand the test of time.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jul 17, 2021
Reviewer name: Michaael
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exactly what we needed! Efficient and quiet

[This review was collected as part of a promotion.] We love our new LTCS20020W refrigerator. Lighting is just right. Fits perfectly in our house . Extremely quiet and keeps the perfect temperature both in the Freezer compartment as well as the Lower compartment. We could not be happier and we highly recommend it. We especially like the handles built into the doors for the style and design.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Oct 12, 2022
Reviewer name: LiliCC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great inexpensive refrigerator

This fridge is nice. Parts are sturdy. Easy to clean, easy to defrost and all the features are just what I need. I am very happy with my purchase. It fitted through the main door and the shipping and installation was a breeze. Excellent service!!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Nov 7, 2021
Reviewer name: Fabrizio
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

All in one Fridge

[This review was collected as part of a promotion.] This refrigerator has it all. Deep shelves for an entire sheet of Baklava or the large roasting tin for pulled pork. The lighting illuminates every corner. The Freezer is just as spacious. The temperature is consistent and very easy to control up or down.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jun 27, 2023
Reviewer name: Heyred74
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice refrigerator

I am happy with my new refrigerator but I only wish that it had a dairy drawer like some of the other models. When I called the company they said this model does not come with one and I couldn't add one to it. I did not notice that it didn't have one when I bought it. Other than that it is working good and I am happy that I was able to received it without having to wait months.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Feb 1, 2022
Reviewer name: swblake
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Exactly the kind of fridge we wanted...

[This review was collected as part of a promotion.] Six months in, we couldn't be happier. We were coming from another brand (came with the house) that had lots of bells & whistles, but we neither wanted nor needed them. Enter our LG LTCS20020S, a traditional fridge but with LG reliability. We couldn't be happier! It does everything we want, very well, and at a sweet price point to boot.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Nov 15, 2022
Reviewer name: Gary and Sharon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Satisfied

[This review was collected as part of a promotion.] Just got our refrigerator delivered about 2 weeks ago and it was an all around good experience. The associate who took our order was very nice and very thorough about explaining things, delivery was in a timely manner, the delivery Guy's were very nice and respectful. Like I said very good experience all around.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 5, 2021
Reviewer name: GeriD
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

inferior

[This review was collected as part of a promotion.] I am not really happy with the product, but as the saying goes " you get hat you pay for". It is inferior and cheap. One example is from the very beginning, the freezer light doesn't work and never has, there is no drawer for dairy, as in cheese etc., and I cannot figure out how to take the shelves out to clean.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane