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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,676 ratings1,654 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (101)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 361-370 of 1,654 reviews
Jan 3, 2021
Reviewer name: tom132
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellant shelving arrangement for easy access!

[This review was collected as part of a promotion.] We purchased the LG refrigerator to replace a 10 year old one, and can hardly believe the improved features in this new model. The on-door storage and shelving arrangement are truly amazing for quick and easy access to everything! The freezer, at eye level, makes access to our frozen items very convenient., We really love it!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jan 31, 2022
Reviewer name: Bugundy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value

[This review was collected as part of a promotion.] Purchased this to fit into an area of limited size and it has worked out great. Large volume with a limited case and footprint. It has excellent temperature control with a versatile refrigerator section and a good-sized freezer. The only negative was it didn't have a shallow condiment tray on the door. There is space for one but this model does not come with it. I ordered one online that said it fit but it wasn't made for the door of this model. I almost returned it but thought better and was able to retro fit it without doing anything that would harm the refrigerator or void the warranty. I am glad it worked out as it is a nice improvement.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jan 7, 2022
Reviewer name: Phoenix9940
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This refrigerator is awesome and at a great price

[This review was collected as part of a promotion.] I bought this as a gift for my mom it’s perfect if you don’t have a water connection with plenty of room and super energy efficient it’s modern with a lot of storage and designed with storage in the right locations

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Feb 16, 2022
Reviewer name: Gazoo2021
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lots of room

[This review was collected as part of a promotion.] Very happy with purchase, but after a few months, the fridge door started rubbing when being shut, had it looked at and apparently there is no adjustment on the hinges and was instructed to use a bit of petroleum jelly where the side seal contacts the door

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jul 9, 2022
Reviewer name: Chopper J
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good overall

[This review was collected as part of a promotion.] I bought a few weeks ago and it is working fine. I added the ice maker with no problem. The only issue I have is that it sits lower to the floor than my last refrigerator so I have to watch my toes when closing the lower door.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jul 10, 2021
Reviewer name: WylieGirl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great for an extra refrigerator

[This review was collected as part of a promotion.] bought this to replace my old fridge that stopped working. It is a very nice fridge, but I would have liked it if I could position the shelves to accomodate a 2 ltr soft drink bottle. It's just a bit too short and I have to lay the bottles down (a bit inconvenient). otherwise, it seems great and the freezer section (without the ice maker) seems to be a little be spacier than my last fridge.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Aug 31, 2021
Reviewer name: Time to shop
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The short-lived LG

[This review was collected as part of a promotion.] For the ten months that I had my LG LTCS 20020S top loading freezer/ refrigerator, it worked fine. It kept the freezer freezing cold and the refrigerator below 40°. Then it didn’t. All the food in the refrigerator had to be tossed, but we did manage to salvage some freezer food. Thanks LG, we appreciate the refund. Now I just have to remove the refrigerator, shop for a new one, clip the label in half(?) and send in a picture along with providing all the other information for my refund. Gotta go, time to shop for a new refrigerator.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Feb 5, 2024
Reviewer name: Raytouchstone
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice and big

[This review was collected as part of a promotion.] I bought this refrigerator about 2 years ago and it worked perfectly until a few weeks ago. Now it's not so good. Won't cool or freeze. Gonna need some help I've been using my 20 year old one. Really would like to have it working again. Help!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Digital Care Team

Hi there, we know that the love affair has to continue. LG wants to salvage this relationship between you and your LG refrigerator. Let's work together and get this freeze under control. Send a private message using the handle @LGUSSupport to our social media department with the serial/model number and a good contact number. We'll be waiting with an extra jacket to wrap up in when the chill winds blow again from your LG freezer. ~Tanisha

Aug 13, 2022
Reviewer name: DEBNY
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice fridge

I really like the fridge and it works well, however, I am not thrilled with the stainless steel. The fingerprints are awful and when you clean it there are so many streaks. This was not offered in fingerprint resistance stainless steel so I'm not sure how much of a difference that would make.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from Social Media

We hate to hear this and will be happy to pass your feedback along to our product developers.^Sandy

Jan 2, 2021
Reviewer name: Julie stainless steel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I love this refrigerator!

[This review was collected as part of a promotion.] This is by far the best refrigerator I have ever used. It freezes food very quickly and keeps the refrigerator area nice and cold. There is ample shelves and drawers, and looks fabulous too! The stainless steel look is new to me, and I'm loving it!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570