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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,657 ratings1,635 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (98)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 361-370 of 1,635 reviews
Aug 5, 2021
Mom53
5 out of 5 stars review

Verified Purchase

Small but big

[This review was collected as part of a promotion.] I bought this to keep in my garage as extra food/freezer storage. I was genuinely surprised how spacious it was. It hold many drinks with plenty of room to spare for food. Small but big! Exactly what I needed for a second refrigerator. All my appliances are LG. Love love love them all!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Aug 31, 2021
fzyqqg
5 out of 5 stars review

Verified Purchase

Description was accurate

[This review was collected as part of a promotion.] I purchased the LG LTCS20020S 3 weeks ago and have been very happy with refrigerator. The recommended settings for refrigerator and freezer were perfect with minimum deviation. It is attractive and plenty of room for my use.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jul 9, 2022
Chopper J
5 out of 5 stars review

Verified Purchase

Good overall

[This review was collected as part of a promotion.] I bought a few weeks ago and it is working fine. I added the ice maker with no problem. The only issue I have is that it sits lower to the floor than my last refrigerator so I have to watch my toes when closing the lower door.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Mar 23, 2022
adka3815
5 out of 5 stars review

Verified Purchase

A great "back-up" refrigerator

[This review was collected as part of a promotion.] Our main refrigerator began having problems and caused us to lose all of the food in it. We purchased the LTCS20020W to use as an overflow and back-up for disasters like this. Completely satisfied with the product!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jul 14, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

Lots of room

We were in the market for a new refrigerator and had considered many brands and sizes. This fits perfect in our kitchen and has ample room for our garden produce. The crispers are fantastic! More than enough freezer space for ice and meat. The best purchase we have made in a long time!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jun 10, 2023
daswog
1 out of 5 stars review

Verified Purchase

Trips GFI

I have received 2 of these units and sent both back. With both units the variable frequency compressor and its control unit trip the GFI circuit. LG customer support says the problem is with my electrical system so I had my electrician check everything out and there are no issues. New building codes require GFI for all circuits in the kitchen and garage so I can't use this model unless I want to put it in my living room.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Social Media

Hi, daswog. Thanks for reaching out. Hopefully you were able to get your fridge fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Apr 15, 2021
pjbengineer
3 out of 5 stars review

Verified Purchase

Decent low-end refrigerator/freezer

[This review was collected as part of a promotion.] Changing the door swing direction was significantly harder than it needed to be. Having to remove parts and turn then flip them around. Never had this much trouble getting a door swing to change - what should take less than 10 minutes took close to an hour - directions were not that great. Serious wasted space at the bottom of the refrigerator door due to bins sticking out too far. Redesign in the works, maybe??

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Jan 28, 2021
Maddodvt
4 out of 5 stars review

Verified Purchase

Perfect For Second Refrigerator For the Price

[This review was collected as part of a promotion.] I purchased this to hold overflow veg from the garden. Perfect also to stock up in items so you’re not running to the grocery store every other day (needless exposure to COVID). There is a problem that the door goes almost to the floor. You definitely need to stand to the side when opening. Also it may have 20 cubic feet but shelf arrangement possibilities and the hanging down temperature control unit is definitely in the way. Therefore as an everyday refrigerator not so good.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Oct 8, 2023
hks23
3 out of 5 stars review

Verified Purchase

Door causes pain

This refrigerator is working well since I bought it. However, the lower door is too low whenever I open it. It scrapes my right foot, I then incur painful bruises and I have dropped dishes on the floor. My previous fridge door was higher and I never had this problem before.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Customer Care

We read your feedback, and we apologize that the LG 20 cu. ft. Top Freezer Refrigerator (LTCS20020S) did not meet your expectations and caused you inconvenience. Your feedback is highly valuable to us, as it provides a fresh perspective that helps us improve our services and shape future product developments. We'd also like to know more about your concern. To do so, please send us a private message on Facebook or Twitter (X) using @LGUSSupport containing the product details of your unit, or you may also visit these link directly: http://spr.ly/6422uo71I and http://spr.ly/6423uo71L to check the basic troubleshooting guides on how to level your LG Refrigerator. We're looking forward to assisting you.

Apr 23, 2021
Barbara Grandma
5 out of 5 stars review

Verified Purchase

Great frig

[This review was collected as part of a promotion.] I am so pleased with my new refrigerator. It is exactly what I was looking for. Simple but mighty. Love the door shelves. I just wanted a basic refrigerator with no bells and whistles. This one fit perfectly.

Review from lg.com
Helpful?1QJF566W4K0H14969773570