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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,676 ratings1,654 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (101)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 341-350 of 1,654 reviews
Mar 4, 2021
Reviewer name: linslittlegirl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Super spacious

[This review was collected as part of a promotion.] I've had my LG fridge for about a month, and I love it. It's got plenty of room inside for just about anything you can think of, and the interior light is nice and bright. Love the sleek look without handles jutting out. My only tiny issue is that there's no cold cut/cheese drawer like I had in my last fridge under the second shelf. On a personal note, I can hear a very faint, almost imperceptible sound that reminds me of an old fashioned Pacman machine. But then again, I'm the only one in the house that can hear it (hmm...). It's somehow comforting when my insomnia has me in the kitchen in the middle of the night looking for a snack, and the fridge says "hi" in it's own special way. But seriously, I would highly recommend this fridge to everyone.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Sep 9, 2021
Reviewer name: JimPettis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far, so good!

[This review was collected as part of a promotion.] I've had this fridge for only a couple of weeks. So far it is doing a great job. I'm especially impressed with the performance of the vegetable drawers. Fresh veggies last longer than ever. Temperature control is pretty good. I have fridge thermometers in the freezer and fridge compartment (in the fridge, on the top shelf, which is the coldest, being nearest the freezer). Keep the freezer open a little too long and it recovers temperature quite quickly. The top fridge shelf OCCASIONALLY drops below 32 degrees F. for a short time, but since I'm keeping soft drinks there there is no issue with food freezing. I like the glass shelves. They will be easy to clean when that becomes necessary. I like the amount of space in the door shelves. Plenty of room for all of my refrigerated condiments and dairy. VERY quiet. With my air filter running in the same room, I can BARELY hear the refrigerator when it "turns on". Note that I bought LG because they are top-rated in RELIABILITY, and of course after two weeks I have no idea how reliable this particular fridge will be. The price was very competitive for a 20 cu ft FROST FREE stainless fridge. Only the (unreliable) Chinese brands were significantly less expensive.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jul 20, 2022
Reviewer name: Buterfly777
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Refrigerator

[This review was collected as part of a promotion.] We were remodeling and decided it was time to replace our 21-year-old refrigerator. I love everything about it. My fruit and vegetables last for over a month in the humidity control drawers. The only thing I wish it had is a deli drawer. It really keep the food cold and has a lot of room.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jul 29, 2022
Reviewer name: Itiswhatitis3
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good for the price but bad smell

[This review was collected as part of a promotion.] I've had this fridge for 2 months now. It's a good fridge does what it needs too. But I can only keep things in there for 3 days max or the chemical smell permeates the food. I've cleaned it with baking soda and vinegar about 5 times now but the smell haven't gone away. I also had the fridge people come look at it and said they smelt nothing? Everyone in my family can smell and taste it but idk. Hopefully it goes away.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from Social Media

We hate to hear this and thank you for your feedback.^Sandy

May 11, 2024
Reviewer name: Davidlongriver
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Best Choice for Us

[This review was collected as part of a promotion.] We needed a second frig to help accommodate our diets focused on fresh fruits and vegetables, seafood and a variety of cheeses. Our french door side by side is not really efficient. The LTCS20020W It's the perfect size inside and out, plus the cost and energy efficiency with not have a big impact on our budget. Best choice for us.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Sep 23, 2021
Reviewer name: Cape girl
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice fridge

My new fridge is nice looking and is keeping everything nice and cold. Love having handles incorporated into the doors and not extending out from the doors. I also like the magnets that pull the doors closed if I neglect to shut them properly. On top of these features, the fridge is quiet.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Mar 12, 2024
Reviewer name: lm21
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Decent Refrigerator

I bought this refrigerator as an exact replacement for the very old refrigerator in my rental. Purchased on 11/19/23, delivered on 3/26/24. It blew my mind that a major manufacturer could lose a large item for 4 months! So far the refrigerator does what it is supposed to do. I do wish the inside LED lights were brighter or could be adjusted for brightness. It is a quiet and energy consumption is good. It has no real "features" just cooling and freezing. Manual isn't much help either, I read it a number of times.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Digital Care Team

Hey there. We're happy to hear you have purchased an LG fridge, and we'll be available if you need anything in the future. You can always private message us on social media @LGUSSupport. We're just a click away. ^David

Aug 7, 2023
Reviewer name: Harry Dis Appointed
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Second thing to go wrong

A few months after we received our new refrigerator I noticed a noise coming from the back of the unit. I removed the panel and found a piece of plastic that had become unglued, and was being hit by a fan. I cut off the poly piece, reinstalled the back panel, and all was well, until one of the door shelves broke last month, 14 months into my ownership. Not a good sign…

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Social Media

Hey, Harry! We're dishearted to hear that your new refrigerator has been experiencing these issues, and we'd love to address them with you as a team! If you could please reach out with the link below, it'll be our pleasure to see what we can do about your door shelf. https://www.lg.com/us/support/contact ^Ian

Nov 19, 2025
Reviewer name: nikolai
4 out of 5 stars
4 out of 5 stars review

Not a bad very basic fridge

I picked this fridge based on its dimensions, good brand reputation and decent price. Delivery was quick and painless, great experience indeed. The fridge itself did match the expectations, spotless, correct dimensions. White color matched the color of the cabinets. Once installed, the startup was smooth, the noise is very low - I was not sure if it was working or not until I started to sense the cold air flowing. However, I need to pinpoint a few flaws in the appliance: - it is very hard to level it because only two front legs are adjustable. I had to place additional pads under 3 legs to make it right. - lack of pantry drawer was surprise. The photos and the pictures in the manuals suggested there was one. - very inconsistent manuals and specifications. One says the required side clearance is 2", another one says 0.8". Third one says nothing except the back clearance. One manual instructs to leave it at 2* for 24h, another one says 3*. - the doors do not close freely. The seal on the hinge side touches the body of the fridge and requires a very gentle push to close the doors. I have applied tiny amount of silicone to the seal, it did help the freezer door, but not the fridge one. Will watch it.

Review from lg.com/ca
Helpful?6XWQEFRR7UUF14969773570
reply from LG CareQ

Hi Nikolai. Thank you for your valuable and detailed feedback regarding your experience with the LG LTCS20020W refrigerator. We are pleased to hear that the dimensions, brand reputation, price, and delivery experience matched your expectations, and that the fridge runs smoothly and quietly.We sincerely appreciate you pinpointing several flaws in the appliance design and documentation, which is crucial for our continuous improvement. Your satisfaction is our top priority, and we're honored to be part of your home's daily life. Should you ever have questions or need assistance with the door seal issue or anything else, please don’t hesitate to reach out. You can reach us at 1-888-542-2623 from Monday to Sunday, 8 a.m. to 9 p.m. Eastern Time. Thank you for choosing LG Electronics!

Jan 22, 2022
Reviewer name: Petfriendly
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good choice for my needs

[This review was collected as part of a promotion.] As a senior citizen who doesn't cook much, I find this refrigerator meets my needs very well. It's easy to see the contents, it works efficiently, and I'm pleased with the purchase. The only reason I'm not giving it five stars is that the handle arrangement is a bit awkward.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570