Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,667 ratings1,645 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (312)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

Member photos

Sort by |
Showing 331-340 of 1,645 reviews
Mar 9, 2022
Reviewer name: B0ggs
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Proves Awesome

[This review was collected as part of a promotion.] Going on only two months, and quite impressed on LG’s performance. This refrigerator not only maintains its constant cooling and freezing temperatures, it is also quiet while running. I actually picked this refrigerator mainly because of it’s “No Handle” feature, and being my 1st LG Product I was confident of its great reputation of its performance. What a great choice! Happy Cooling

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Sep 12, 2023
Reviewer name: Jezeebella
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Would Buy Again

How do I feel now? Refrigerator installed mid-July. As of today, giving it a strong 4+ rating.So far all is good. Admittedly, I keep reminding myself I decided on a fridge smaller (from approx 22 cf to 20 cf) than I've had in past, so still adjusting to that. Pros: * Love the sleek look and "pocket" handle. Some mentioned door too close to floor, but no issue for me * Runs much quieter than previous fridge * Fruit/veggie bin performance best of any I've ever had * Sturdy glass shelves * Door bins - sturdy & will hold two gallon containers of milk * Freezer & fridge temps are holding my selected temps nicely. Cons: (again, acknowledging I downsized)... * Miss fridge meat keeper drawer a lot but such a drawer would eat up too much usable space * Doable but wish there was more fridge door storage - just enough room for my condiments and milk; bottled beverages now go on fridge shelves. In summary, pleased overall based on my downsizing decision and would recommend to others.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Mar 7, 2021
Reviewer name: mike585
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great design for smaller space refrigerators

[This review was collected as part of a promotion.] Had our new LG refrigerator for a little over a month now, couldn't be more happy with how it looks and performs. Quiet running, and versatile storage with movable shelves. We have a limited space for our fridge, and this model was one of very few that would fit and still provide adequate storage. Plus the stainless exterior is fantastic.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Aug 15, 2022
Reviewer name: EAS3
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Quiet & Spacious

[This review was collected as part of a promotion.] It is very quiet and works well. We are very pleased that we can put a gallon milk jug in the door! I tried to swap the door to open the other way, but one of the hinge pins was so tightly screwed in, I couldn't complete the swap, and I had to put it back the way it was. The only thing I miss from our old fridge is a "cheese drawer" for small flat items. Maybe I'll find some sort of plastic box to put somewhere inside.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jan 1, 2022
Reviewer name: Retired Food Service Pro
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good temp, roomy

[This review was collected as part of a promotion.] We replaced a 20-year-old refrigerator and are very happy with the even cooling and freezing, also more useable space. It is quiet, attractive and does its job well. I set the freezer to zero F., and the cooler to 37 degrees F, and notice food staying fresh longer.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Sep 20, 2023
Reviewer name: Bryan Kim
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Have a stock the repair parts.

[This review was collected as part of a promotion.] I bought this with believing a good brand name and quality. But it was not enough cold in the freezer room due to not working the fan just after a year purchased. The problem is not available repairing parts in LG parts department.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Customer Care

Hey there, Bryan. Thank you for taking your time in leaving us a review regarding your 20 cu. ft. Top Freezer Refrigerator. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000, and we'll be happy to assist. ^Anthony

Oct 20, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator about a month ago and it’s been super. Nice size holds everything I needed to hold and keeps everything good in cold or frozen. Would highly recommend it to anybody looking for a refrigerator with the freezer on top

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Sep 25, 2023
Reviewer name: JillGreg
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Repairs just done

[This review was collected as part of a promotion.] We bought it in Nov 2022 and this month the refrig was not getting cold enough for food to store safely (55 -60 degrees). We had to have someone come out to replace the motor. It took them 2 weeks to come out and do this after multiple calls/complaints from me and my husband.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Social

Hey there. Thank you for taking your time in leaving us a review regarding your 20 cu. ft. Top Freezer Refrigerator. We understand how important it is for your refrigerator to have a good working cooling system and we regret to hear that this is the sort of experience that you went through. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. ^Anthony

Apr 19, 2023
Reviewer name: Joel Saints
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Loyal LG products fan

For many years we have been a loyal LG product fan. It all started when the company’s name is still Goldstar and transitioned to LG. They have the best refrigerator ever and the most impressive is the incredible ice maker. They make ice so fast and always ice container are full and enough even when we have big parties. You will never go wrong on an LG. We have 2 LG refrigerators now and this is the 3rd one for 23 years span.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Social Media

We're blown away by your kind words! It's our pleasure to provide the best possible service to our customers, and we're glad this commitment was reflected with your experience using the LG Refrigerator. Thank you for giving us the chance to serve you. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Apr 30, 2022
Reviewer name: cdstokes18
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice basic refrigerator

[This review was collected as part of a promotion.] This replaced an old side-by-side that I had and I wanted just a basic refrigerator with no frills. This fits the bill and has a classy look to it. The inside is well appointed and spacious with adjustable shelving. The only two downsides I've found would be that the freezer doesn't have a light and the front of the fridge isn't very fingerprint resistant.

Review from lg.com
Helpful?1QJF566W4K0H14969773570