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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,657 ratings1,635 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (98)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 321-330 of 1,635 reviews
Aug 2, 2021
KGrif
5 out of 5 stars review

Verified Purchase

Love our new Fridge

[This review was collected as part of a promotion.] My husband and I picked out this new refrigerator to replace a 10 1/2 yr old model that was used for extra storage in our garage. This LG is nicer looking, has more space and seems much more efficient. It's very quiet and more than satisfies our needs.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jan 10, 2022
Skeptic1
5 out of 5 stars review

Verified Purchase

Spacious well designed refrigerator

[This review was collected as part of a promotion.] This refrigerator was purchased as second refrigerator to handle overflow from the kitchen refrigerator. After receiving this unit and adding food items I began to appreciate how well designed it is. The door compartments are wide enough to easily store most bottles, cans and food storage containers. Interior space is also very large and well lit, and seems to be designed for maximum space. Cooling performance is acceptable with cabinet temperatures distributed evenly. So far, very satisfied with my LG refrigerator.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Sep 21, 2022
FRinLI
4 out of 5 stars review

Verified Purchase

Good little refrigerator

[This review was collected as part of a promotion.] I’ve had this refrigerator now for a few months and so far works very well. Keeps everything cold and nice. Keep in mind that this is a basic, modern looking refrigerator. The quality is OK but a function as well which is the important thing for the price and the limited space I had, definitely worth it.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jan 1, 2022
Retired Food Service Pro
5 out of 5 stars review

Verified Purchase

Good temp, roomy

[This review was collected as part of a promotion.] We replaced a 20-year-old refrigerator and are very happy with the even cooling and freezing, also more useable space. It is quiet, attractive and does its job well. I set the freezer to zero F., and the cooler to 37 degrees F, and notice food staying fresh longer.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Aug 21, 2021
Bethboats
4 out of 5 stars review

Verified Purchase

Serves its purpose

[This review was collected as part of a promotion.] Trying to find a refrigerator with inventory at a premium, this was the only one that would fit my space. It works well, ample storage for a single person. I wish there was a light in the freezer section, a cold meat storage tray in the fridge and the best would have been to have the freezer below not above. But given my old refrigerator had quit, I didn’t have the luxury of waiting. So yes, a good value for the price.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Oct 5, 2021
Go Irish
3 out of 5 stars review

Verified Purchase

Nice and quiet.

[This review was collected as part of a promotion.] I am enjoying this refrigerator but I see there could be a a few tweeks. My last refrigerator had room for more butter, so I wish it was probably a little more deeper and I miss three shelves on the door.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jan 11, 2022
Gracetx98
5 out of 5 stars review

Verified Purchase

Perfect fridge for our game room!

[This review was collected as part of a promotion.] We bought this so that we could have a fridge in our game room. It’s is perfect for that. Holds a tons of drinks. Worked perfect as our back up fridge for food during the holidays. I wouldn’t want it to be my main fridge but I love it for the game room!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Apr 7, 2021
TJ55
5 out of 5 stars review

Verified Purchase

It does the job!

[This review was collected as part of a promotion.] This is a great basic refrigerator. It works like it should! I like the smooth finish on the front. The refrigerator is deep, so I added plastic containers to hold small items to keep them from getting lost.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Feb 5, 2024
Raytouchstone
3 out of 5 stars review

Verified Purchase

Nice and big

[This review was collected as part of a promotion.] I bought this refrigerator about 2 years ago and it worked perfectly until a few weeks ago. Now it's not so good. Won't cool or freeze. Gonna need some help I've been using my 20 year old one. Really would like to have it working again. Help!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

Hi there, we know that the love affair has to continue. LG wants to salvage this relationship between you and your LG refrigerator. Let's work together and get this freeze under control. Send a private message using the handle @LGUSSupport to our social media department with the serial/model number and a good contact number. We'll be waiting with an extra jacket to wrap up in when the chill winds blow again from your LG freezer. ~Tanisha

Sep 20, 2023
Bryan Kim
1 out of 5 stars review

Verified Purchase

Have a stock the repair parts.

[This review was collected as part of a promotion.] I bought this with believing a good brand name and quality. But it was not enough cold in the freezer room due to not working the fan just after a year purchased. The problem is not available repairing parts in LG parts department.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Customer Care

Hey there, Bryan. Thank you for taking your time in leaving us a review regarding your 20 cu. ft. Top Freezer Refrigerator. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000, and we'll be happy to assist. ^Anthony