Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator

Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for

LG 20 cu. ft. Top Freezer Refrigerator

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4.3 out of 5 stars

stars1,657 ratings1,635 reviews

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Dec 12, 2020

Elmo84

5 out of 5 stars review

Great Value

[This review was collected as part of a promotion.] I bought this product a few months ago. In my opinion, this refrigerator is a great value. The only features I would add are a deli bin and a freezer light.

Review from lg.com

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Dec 10, 2020

Sam46

4 out of 5 stars review

Convenient and on time

[This review was collected as part of a promotion.] Bought it because it was a good price and could be delivered within weeks. Other stores were backed up for months to be delivered

Review from lg.com

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Feb 26, 2022

Zana

1 out of 5 stars review

Bad bad bad product

Within a year suddenly the shelf broke and the right drawer of vegetables compartment broke too within the year. Will never recommend LG to anyone ever. They are pricy product and they made Is very poor.

Review from lg.com/ca

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Dec 20, 2020

Anonymous

5 out of 5 stars review

Perfect size

[This review was collected as part of a promotion.] If you have an oldet kitchen this fridge is perfect! Basic fits beautifully! plenty of room well built! i love it! No need to fut cabinets!

Review from lg.com

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Dec 24, 2024

Butch the country boy

5 out of 5 stars review

GREAT PRODUCT AND NO COMPLAINTS

[This review was collected as part of a promotion.] I bought the refrigerator with no ice maker because I have another one by LG with ice maker and have had no problems in 6 years.

Review from lg.com

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reply from LG Digital Care Team - Diego

Hey there, that’s great to hear! It’s awesome that your LG appliances have been reliable for you over the years. Hope you continue enjoying your new refrigerator just as much! Let us know if you ever need anything. ^ Diego

Dec 27, 2024

Randal

2 out of 5 stars review

Cools well but shelves are flimsy

Bought in April 2023 the plastic frame around the glass shelves have cracked. LG warranty claims its out of warranty even though Sams Club says it has a 2yr warranty.

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reply from LG Digital Customer Care

Hi, Randal. Thank you for sharing your experience with LG Refrigerator (LTCS20020S) model. We understand your concern about dealing with issues like the cracked plastic frame, especially when you're still within the expected warranty period. We strive to provide exceptional services and ensure that all products are carefully packaged and handled. However, sometimes unforeseen circumstances can lead to issues during transit. Since you've mentioned the warranty discrepancy, we'd like to help resolve this for you. Please send us a private message on social media @LGUSSupport with your purchase details and warranty information, and our team will investigate further to ensure we find the best solution for you. ^Juvy

Nov 22, 2024

Tom 62

4 out of 5 stars review

This does a great job to make our living much easi

We bought this refrigerator two months ago after our other "died". This model has the freezer on top and serves our needs quite well. The inside is deep and gives greater volume to keep food.

Review from lg.com

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Sep 26, 2024

LG WIDE TOP FREEZER

1 out of 5 stars review

LG WIDE TOP FREEZER

WELL WE BOUGHT IT 07/2021 AND IT NOT COOLING RIGHT NOW THE FREEZER IS STILL OK TODAY BUT TEMP IN MY FRIDGE IS 62 DEG. WE CALLED MECHANIC TO COME AND SEE WHAT IS GOING ON VERY FRUSTRATING HOPING IT NOTHING MAJOR

Review from lg.com

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reply from LG Digital Care Team

Hello! We value our customers and understand how essential your refrigerator is to your home. All of our fridges come with a 5-year warranty for the sealed system and a 10-year warranty for the compressor. Simply send us a private message on social media at @LGUSSupport with your serial number and personal information, and we will assign a dedicated team member to assist you in exploring your options to get your appliance back up and running. ~Ivy

Jul 21, 2024

Willyjoe

5 out of 5 stars review

LG 20 cubic refrigerator

[This review was collected as part of a promotion.] This LG 20 cubic refrigerator is perfect for us to use as our backup for overflow when we can’t fit everything into our main refrigerator.

Review from lg.com

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reply from LG

Hi, Willyjoe. Thank you for sharing your experience with the LG Refrigerator (LTCS20020W) model. It’s great to hear that this 20 cu. ft. model is the perfect backup for your household. Its spacious interior, adjustable shelving, and efficient cooling make it a strong choice for storing extra groceries, party trays, or seasonal items without any hassle. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Oct 18, 2024

Mary2181

3 out of 5 stars review

Basic, no frills refrigerator

Basic fridge with no bells and whistles. I only bought it because it was the only available product that fit into the space in my kitchen. I don't like a top freezer, but it will do.

Review from lg.com

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reply from LG Digital Care Team

Hey Mary! Thanks for your honest review of your LG fridge. We continuously strive to improve by providing high value so our customers can get the most bang for their buck—even with our smaller models. Your feedback is appreciated, and we're happy to hear that the unit is serving you well! We'd love to help out in the future when it comes time to upgrade your fridge to a bigger model, once the space allows for it. If you ever need help in the future with your LG fridge, you can find us on social media @LGUSSupport. Give us a tag or send us a message—we'll be happy to help out! *Joseph