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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,656 ratings1,634 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (97)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 1,441-1,450 of 1,634 reviews
Dec 26, 2020
tabbysunshine
5 out of 5 stars review

Perfect refrigerator for me!

[This review was collected as part of a promotion.] I remodeled my kitchen this year and replaced a French door fridge with this top freezer model. It is perfect for my lifestyle, I am a widow and entertain occasionally. There is more than enough space for extra foods when I entertain guests.

Review from lg.com
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Dec 29, 2020
Wolfgal13
5 out of 5 stars review

Quiet, efficient, cools fast

[This review was collected as part of a promotion.] The 25-yr old fridge finally began wheezing like Darth Vadar and "weeping" (I hope that was weeping . . .) from the freezer compartment. It had served us very well and I knew LG is a great brand, based on several other appliance choices in the last 10 yr. I really had to work hard (due to pandemic slow downs, online glitsches, remote and rural location) but I finally found in white the LG I wanted - research online, great rating. I really wanted a little bigger one, but this is a second fridge and there was not enough room for a larger one in the spot it was going. Lucky me, not only did I find one local at a great price, but it was delivered in less than a week. Took me less than an hour to disinfect it (did I mention "pandemic"?) and remove all the packing, tape, etc. and reload all the food from the old one. Plugged it in and LG began it's magic. Chilled down fast. and it runs SO quietly, I actually felt I had to open the doors twice that first day just to make sure it was on! Granted, I did not need nor want an ice maker (which is available) - no water hook up nearby; and I still wish I had room for a bit larger size. But I am thrilled with the LG and look forward to at least another 25-30 yr of trouble-free operation and well-chilled foods and drinks!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Mar 29, 2023
disappointed2023
1 out of 5 stars review

Very disappointed

I bought this fridge because I wanted something that would run quietly. It worked just fine for 51 weeks and then started making noise. The technician said the fan needed replacing. So the first disappointment is that it didn't even last a year without a problem. That was at the beginning of February, nearly two months ago. The part had to be ordered, and that has taken quite awhile, which is the second disappointment. The return visit to do the actual repair has been scheduled for the first week of April. In the meantime, the fridge has deteriorated further. It now sounds like a Boeing 777 most of the day and night, and is making a whole host of new noises. There is nowhere to hide in my open plan home; the noise, and the vibration it causes, is so loud that there is no peace even in my basement. Based on the noise it's making, I'm worried that it won't last until the repair can be made. Overall, not a great experience.

Review from lg.com/ca
Helpful?1QJF566W4K0H14969773570
Dec 26, 2020
Bob in Maryland
5 out of 5 stars review

Excellent quality

[This review was collected as part of a promotion.] Our LG model LTCS20220 refrigerator-freezer is wonderful. We had a problem with the installation, .e., the door reversal was not done properly. However, this was corrected by Our LG model LTCS20220 refrigerator-freezer is wonderful. We had a problem with the installation, i.e., the door reversal was not done properly. However, this was corrected by another crew. One feature that is lacking is built-in thermometers for the freezer and refrigerator. And it is important to know these temperatures to be certain that food storage is OK. We installed wireless thermometers, but we can see the wires from these thermometers on the left side of the refrigerator-freezer (not a big deal). Also, we have to replace the thermometer batteries periodically. Otherwise, the LG is excellent in terms of space, layout, performance, and aesthetics.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 7, 2020
Schris56
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] I bought this fridge about 2 months ago and am very pleased so far. The front is easy to wipe down, it’s very quiet, surprisingly roomy and keeps everything perfectly cooled. Huge difference from the fridgidaire I previously owned.

Review from lg.com
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Dec 10, 2020
Nobigdiehl
5 out of 5 stars review

LG Refrigerator a best value!

[This review was collected as part of a promotion.] Great design, engineering stands out, ergonomics quite nice, and well packages (not a single scratch or dent from shipment). More importantly, I shopped extensively for best value, and after owning this unit for several months, can confirm that it was the right choice. Amazing that LG can make, ship, store, market, deliver, etc., this machine at this price!

Review from lg.com
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Dec 2, 2020
Jashen
4 out of 5 stars review

Overall Very Satisfied

[This review was collected as part of a promotion.] Finally replaced the refrigerator that came with my house that was increasing humidity in home due to horribly leaky seals. After some use, I’m very happy with the amount of storage. I miss having a drawer for cheese and meat between the shelves and one has to be very careful not to stub one’s toe opening and closing the door because there’s very little clearance between door and floor.

Review from lg.com
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Feb 21, 2022
David NJ
1 out of 5 stars review

Not bad, but.... it's LG

I had several LG products and all of them ended their life for problems. I needed a new refrigerator and this one was available right away. I thought: it's a refrigerator, what can go wrong. Actually it's quiet, it uses little energy ... few flaws but not bad. After a little more than one year I found that one of the glass shelf had the plastic frame broke. After 3 weeks the second shelf had the same issue on the opposite side. 2 shelves on 2? It's not a coincidence: it's just how LG makes their products. After one microwave (expensive one), one TV, one ductless air conditioner and one refrigerator, finally I learnt my lesson. Goodbye LG: another customer lost.

Review from lg.com
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reply from Social Media

David we would like to learn more from you on this, however we need to move to a platform with back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, model and serial # and pictures showing the issue and the next available agent will explore all options with you. Thanks. ^Jennifer

Jan 2, 2021
Barb52
4 out of 5 stars review

Great size

[This review was collected as part of a promotion.] We bought this to replace another refrigerator which was too costly to repair! It’s a perfect size for the two of us. The only reason for the four stars is that I constantly need to clean off fingerprints since the front of the refrigerator isn’t actually stainless steel. Otherwise, we’re very pleased with the appliance from the roominess to the quiet operation.

Review from lg.com
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Feb 13, 2021
FrustratedLTCS200205
1 out of 5 stars review

Problematic Freezer

Refrigerator part is great - no issues. The freezer fluctuates in temperature radically - from -5 to +20 degrees F in a matter of minutes. Food packaging is often wet and then freezes with frost on outside of product. Works fine for anywhere from a day or two to a few weeks. Who knows how often it happens; pure luck if it's happening when I just happen to open the freezer. Just moved ice cream to my big freezer AGAIN, as getting soft after repair taking place yesterday. Repair visits are up to 4 now. There are some things I really like about the appliance, but this is unacceptable. I just want the fridge replaced. Period.

Review from lg.com/ca
Helpful?1QJF566W4K0H14969773570