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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
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4.3 out of 5 stars
stars
1,667 ratings1,645 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (312)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 1,451-1,460 of 1,645 reviews
Dec 21, 2020
Reviewer name: Brian K
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Quality and Value

Extremely happy with the quality of this fridge, especially with the price paid.

Helpful?1QJF566W4K0H14969773570
Jul 1, 2023
Reviewer name: Yoho67
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works good

Working as it should. Clean and quiet. Reasonably priced.

Review from lg.com
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May 2, 2021
Reviewer name: Tracey64
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor

I brought this in December 2020, stopped working in April 8.

Review from lg.com
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reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Apr 8, 2023
Reviewer name: sue1584
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quiet and efficient

It is clean , quiet and fits in our small space. Perfect for our purposes.

Review from lg.com
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reply from LG Social Media

We are very happy to know that your LG refrigerator is a perfect fit for your preference and needs. Our staff will be delighted to read what you have written. Thanks for your kind words and for being a fantastic customer! -Cazz

Aug 3, 2021
Reviewer name: Eric 2020
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Never worked

I have had this frig for 2 months and has never worked right

Review from lg.com
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reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jun 5, 2021
Reviewer name: Who123
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good so far

So far it’s been great! Like the performance and how quiet it is.

Review from lg.com
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Apr 27, 2021
Reviewer name: Buyer G
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I bout this because my old refrigerator was going bad. The price was right.

Review from lg.com
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Feb 3, 2021
Reviewer name: Little Roos
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great features of no handles.

I bought it and so glad to have a NEW refrigerator.

Review from lg.com
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Jan 3, 2023
Reviewer name: RandyZeleznak
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It was a minor problem with refrigerator that service engineer quickly corrected.

Review from lg.com
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reply from LG

Hi, Randy. Thank you for sharing your experience with the LG Refrigerator (LTCS20020S) model. It’s great to hear that the refrigerator is back to running smoothly again and that the technician was able to address the issue right away. The LTCS20020S is built for reliable cooling performance, and we’re glad it’s serving your home well again. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Jan 15, 2023
Reviewer name: Jimbo Jambo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Solid product. Quiet operation,can’t hear it.

Bought it 11/31/22 and very happy with it very roomy and shelves easy to adjust.

Review from lg.com
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reply from LG

Hi, Jimbo Jambo. Thank you for sharing your experience with your LG Refrigerator (LTCS20020W) model. It’s great hearing how much you’re enjoying the roomy interior and the easy‑to‑adjust shelves. This unit is designed with flexible storage in mind, so it’s wonderful to know those features are serving you well. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy