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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,656 ratings1,634 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (97)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 1,421-1,430 of 1,634 reviews
Dec 15, 2020
Buyer7322
5 out of 5 stars review

Exactly what I was looking for

[This review was collected as part of a promotion.] My very old clunker of a fridge gave out. This refrigerator offers the same amount of refrigerated space and is smaller. I like the veneer on the outside and it makes ice cubes way faster than my old fridge.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 26, 2020
Lucky 3120
5 out of 5 stars review

Love it!!

[This review was collected as part of a promotion.] I bought 2 of the same refrigerators as I really like their exterior and interior appearance . The stainless steel exterior gives the kitchen a very chic look. The interior is spacious and well partitioned for all my groceries. I highly recommend this brand to all . Besides it is very inexpensive and easy to maintain.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 29, 2020
Quilt Queen
4 out of 5 stars review

Miss light in the freezer!

[This review was collected as part of a promotion.] The refrigerator looks good and the temperature remains steady and where it should be. I wish it had a light in the freezer and a meat drawer. It is pretty small, but we had limited space as it is next to a wall with cabinets above. It serves it's purpose and is quiet! I liked the warranty on it.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 20, 2020
not to happy
1 out of 5 stars review

bad unit

[This review was collected as part of a promotion.] I have had nothing but trouble with this unit.. The freezer doesn't freeze food solid, ice cream does not freeze. I lost a lot of food before noticing it. I caledl LG and it has been almost a month now and still no repair has been done. very very disappointed !!!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

We hate hearing that you had this problem with your unit. I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane

Jul 7, 2024
Bernie61
5 out of 5 stars review

Awesome refrigerator

[This review was collected as part of a promotion.] I really like my new refrigerator. It is larger than my past one which I had for about 20+ years. The only drawback is that it does not have a food crisper for bacon and other deli meats or cheeses. But I am truly happy with my selection

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Oct 28, 2024
Mary Ann 45
5 out of 5 stars review

Best one out there

[This review was collected as part of a promotion.] so glad I bought this my old one stopped working I hated that one from day 1 the Brand began with an S. I chose LG because I recently bought a washer that is amazing so I bought this Refrigerator fit my space love this so much thank you LG

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

Hi Mary Ann, thank you for sharing your experience with your LG 20 cu ft Top Freezer Refrigerator, model LTCS20020W. It is wonderful to hear how happy you are with your new fridge, especially after dealing with one that never quite felt right. Choosing LG again after having such a great experience with your washer says a lot, and we are glad this refrigerator fits your space and your needs so well. Your enthusiasm truly comes through. If you ever need assistance, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood

Jul 23, 2023
Anonymous
1 out of 5 stars review

It doesn´t cool

I bought this refrigerator 5 months ago and it suddenly stopped cooling. It took 3 days for a LG technician to come, resulting on a lot of food spoiled. He told me just to defrost it. Done it and for 3 days, it seemed back to normal. But as soon as I went grocery shopping, cooling became a problem again. LG doesn´t seem to know how to solve the problem. If I keep the fridge half full, I get nice 3 to 4 degrees. As soon as I get it full, it goes to 9 to 10. I would avoid this LG refrigerator at all costs.

Review from lg.com/ca
Helpful?1QJF566W4K0H14969773570
Dec 26, 2020
MurrayK
5 out of 5 stars review

Great choice!

[This review was collected as part of a promotion.] We needed to replace our 2nd refrigerator that we keep in our basement. We were looking for a reliable, refrigerator at a reasonable price. This has very good storage, looks great, and is very quiet. It was a great choice for us.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Apr 12, 2024
wallywally
1 out of 5 stars review

Disposable Fridge

[This review was collected as part of a promotion.] this is a disposable product what kills refrigerators is lint buildup on the heat dispersing coils and this fridge does not let the owner get at the coils without voiding the warranty the condenser runs all the time until it burns out.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

Hey there. We want to ensure you know that we hear you and want to help resolve this. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. We'll be waiting for your message. ^David

Dec 31, 2020
Sayer
5 out of 5 stars review

A good second refrigerator.

[This review was collected as part of a promotion.] I think I am spoiled by LG appliances. We have been using this LG fridge for some time now and are very satisfied with it. We chose not to buy one with the icemaker but later decided to purchase one and install it ourselves. It was very hard to locate one and when we did it took a couple of months before it was in stock for shipment. Once you go LG you'll never go back.

Review from lg.com
Helpful?1QJF566W4K0H14969773570