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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,676 ratings1,654 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (101)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 1,411-1,420 of 1,654 reviews
Feb 24, 2021
Reviewer name: olivia1980
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

awesome price

I got a good deal. It was a great chance. It has efficient space.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Feb 26, 2024
Reviewer name: Val sal
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Good to buy

I didn’t have good experience with LG I had to request someone from warranty to come check it

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Digital Care Team

Hey Val. We understand you have questions about your LG warranty and need some help. Please let us know if this has been resolved and how we can help further. Private message us on social media @LGUSSupport with your contact information, model, and serial number. We want to make sure you get the help you need. ^David

Aug 20, 2022
Reviewer name: Jleyva807
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG fridge

I bought this fridge freezer over a month ago and I love it. Big fan of LG products.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Aug 24, 2022
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Manufacture defect.

Not cooling due to manufacture defect. I will not recommend this refrigerator due to this defect.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from Social Media

We hate to hear this and after review of your case we see that an offer was made to you. Thank you for taking the time to provide us your feedback.^Sandy

Nov 10, 2023
Reviewer name: WV Transplant
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lots of Room

It’s been three weeks and we love it. Fits into a tight space and provides lots of room.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jul 29, 2021
Reviewer name: Asim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just what we needed

Perfect for use as an extra fridge. We have placed it in the garage.

Helpful?6XWQEFRR7UUF14969773570
Jun 9, 2023
Reviewer name: Business
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor Customer Service

Fridge delivered and didn't work. Still no new one delivered 2 weeks later.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from Social Media

Hi there. Thanks for reaching out. Hopefully you were able to get your fridge delivered. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Mar 23, 2022
Reviewer name: Enso
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Refrigerator problem

Freezer stopped working wasn't even a year old. Not keeping my food cold

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from Social Media

Christopher, We hate to hear this. Looking at your case this was submitted to our returns department under case number DRN220324325211.

Jul 24, 2021
Reviewer name: Love LG products
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Freezer door issue

Sadly the freezer door isn't sealing, when bottom door is shut the freezer door opens!

Helpful?6XWQEFRR7UUF14969773570
reply from LGAnswers

Please reach out to our support team on Facebook at @LGUSSupport. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette

Jun 5, 2023
Reviewer name: Robert 67
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Review

Love the fridge but wished it came with a cold drawer instead of having to buy it extra

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570