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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,656 ratings1,634 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (97)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 1,391-1,400 of 1,634 reviews
Jan 10, 2025
BostonDave102
5 out of 5 stars review

Great product idea for accessory

[This review was collected as part of a promotion.] We got thIS Frig as a replacement for the basement/ garage one that failed. I look forward to many years of holidays and family events that the extra room of this Frig provides. One question was I know that the 20 inch does not have the Light and the 30 inch does. Would LG be open to making a light only fit where the ice maker would be? You already have the hub and all you would need is the light adapted to the connection. I would buy it.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

We're so glad to read that your fridge is the perfect addition for your extra storage needs! Having that extra space during holidays and family gatherings makes all the difference. We truly appreciate your feedback, we're always looking for ways to enhance our products. For additional convenience and efficiency in your home, consider adding a microwave or a smart range to your setup which offer sensor cooking, quiet operation, and an easy-clean interior. Thanks for choosing LG, if you need help, be sure to reach us on social media @LGUSSupport. We’re always here to assist! ^Jose

Dec 22, 2020
Cyn44
5 out of 5 stars review

Great value

[This review was collected as part of a promotion.] This frig is a great value for the money. It’s simple design leaves plenty of room in both frig and freezer. It would be nice to have one more drawer in the frig but otherwise it’s perfect for my needs.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 26, 2020
FelixD
4 out of 5 stars review

Good basic fridge, given space constraints

[This review was collected as part of a promotion.] This was the best fridge I could find that would still fit in the space between/under my cabinets. It's energy efficient, it's reasonably quiet, and it was relatively cheap since I bought the previous year's model. But it's a fairly bare-bones model -- most notably no split or sliding shelves, no freezer light, no ice cube trays included -- and that means I'm having to work a bit harder to use the space well. I do feel comfortable recommending it as a good value, but I'm slightly regretting not having invested in reworking those cabinets so I could fit something larger and fancier.

Review from lg.com
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Jan 6, 2022
Grog74
5 out of 5 stars review

We like it more than we thought.

[This review was collected as part of a promotion.] Delivery was a problem with it delivered with door hinged wrong way and they would not change it. However it the frig powered up and cooled down quickly. The shelves were easy to arrange and spaces served well. It is easy to clean and well lighted. We like the clean, smooth and simple design. We do wish that you would make a shallower depth frig as it is hard to get to thing in the back. Also, it would be good to have all the controls up front and center.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 26, 2020
Bob in Maryland
5 out of 5 stars review

Excellent quality

[This review was collected as part of a promotion.] Our LG model LTCS20220 refrigerator-freezer is wonderful. We had a problem with the installation, .e., the door reversal was not done properly. However, this was corrected by Our LG model LTCS20220 refrigerator-freezer is wonderful. We had a problem with the installation, i.e., the door reversal was not done properly. However, this was corrected by another crew. One feature that is lacking is built-in thermometers for the freezer and refrigerator. And it is important to know these temperatures to be certain that food storage is OK. We installed wireless thermometers, but we can see the wires from these thermometers on the left side of the refrigerator-freezer (not a big deal). Also, we have to replace the thermometer batteries periodically. Otherwise, the LG is excellent in terms of space, layout, performance, and aesthetics.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Nov 25, 2020
X NeverAgainLG X
1 out of 5 stars review

Bad choice

I bought this for my garage as an addition. Refrig and freezer do NOT get cold enough. NO light in freezer. No thermometer as to tell what temp it is. Had to go out and buy two just so I knew. Guess you get what you pay for. Is so so for a garage not in house.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. Please be mindful per the Owner's Manual that the unit should be installed in an area between 55 °F (13 °C) and 110 °F (43 °C). If the surrounding temperature is lower or higher than previously mentioned, it can adversely affect the unit. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane

Feb 11, 2020
practical Annie
4 out of 5 stars review

Door IS reversible! But no light in freezer.

The door is reversible on this model. We did not ask the delivery guys to reverse them but opted to do it ourselves. It took my husband and son in law about a half hour or so to reverse them. The instructions to reverse the doors could be better. But with some logical thinking and some muscle (since some of the screws were quite tight) they are reversible. There is a similar model but the door did not reverse so we waited and finally LG came out with this model. We have had it for about 2 weeks so cannot comment on longevity but we have a similar LG refrigerator in the 33" for 3 years now and love it. This new one is for in law suite. Both are quiet. Fingerprints do show but not a deal breaker for me. I use stainless steel wipes occasionally to keep it clean. This model does not have an ice maker (optional) which is great since I did not want one. The only thing I would have liked is a light in the freezer compartment which it does NOT have.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Aug 7, 2024
Anonymous
5 out of 5 stars review

LG refrigerator

I bought a LG refrigerator for our home, and I must say this particular fridge is roomy and cooled right up within 30 minutes after I placed the food inside. Easy to maintain. (Wiping interior down/doors). Shelving is spacious for those bells and whistles. I also purchased the ice cube/freezer kit since I live in the desert in the middle of summer. Easy setup. Completely happy with this refrigerator. Thank you LG.

Review from lg.com
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Oct 22, 2021
Kutu Mutu
5 out of 5 stars review

Near Excellent

[This review was collected as part of a promotion.] My opinion matters because, just prior to buying this fridge, i bought 3 U.S-made fridges in a row and had to return each one of them within the warrantee deadline. Then i paid a bit more and got this one. What a difference! Bright lights, perfectly cold, good space inside, and the strange thing is, you absolutely don't hear the motor, to the extent that i was first wondering how come the fridge was so cold while the motor was not working. it even looks so much better made than its predecessors, with glass shelves all over including on the doors, instead of metal grids. and I've had it for over 6 months now with absolutely no complaint or problem. the only reason my title was not "Excellent" period is that it doesn't have a cold-cut drawer. i recommend it without hesitation.

Review from lg.com
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Oct 15, 2024
MaryKUtah
3 out of 5 stars review

Adequate refrigerator

[This review was collected as part of a promotion.] Top freezer appliances are not my favorite, but this was the only option In a small space. This is a very simple refrigerator with few highlights. The freezer section is simply a box, so it gets pretty disorganized. The refrigerator section has the bare minimum two drawers at the bottom, a place to put butter, and that is about it. I prefer side-by-side or bottom bottom freezer units, but there was nothing available at the time we purchased this refrigerator because of the limited space in our kitchen.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Digital Care Team

Hey Mary! Thank you so much for sharing your honest review of your LG fridge experience. We're thrilled to hear that your top freezer is serving your kitchen well, and we appreciate all of your feedback regarding the organization and capacity. If you're looking for a larger unit or one with more organization, we're frequently running deals on appliances here at http://spr.ly/6422qbZJw. If you're interested, you can reach our Better Life Pro team by clicking "Speak with Live Agent". You can also find us on social media @LGUSSupport if you ever need help with your current LG fridge. We're always happy to help! *Joseph