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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
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4.3 out of 5 stars
stars1,656 ratings1,634 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (97)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 1,361-1,370 of 1,634 reviews
Mar 23, 2023
Meh123
2 out of 5 stars review

Verified Purchase

It's a fridge

5 months in and the fan quit working 5 months in and the fan quit working

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Social Media

Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Nov 5, 2023
Md Rahaman
1 out of 5 stars review

Verified Purchase

Only work for less then 18 months, not cooling on refrigerant side I true lots of food.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Customer Care

Hi there. Thank you for taking the time in leaving us a review on the 20 cu. ft. Top Freezer Refrigerator. We understand the importance of having a good working refrigerator for your everyday life and we'd be more than happy to look into this for you. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter or calling our customer service line at (800) 243-0000. ^Anthony

Mar 26, 2023
Leonolium
5 out of 5 stars review

Verified Purchase

Just the ticket!

Fine machine. Fits in available space. Problems with delivery, but that's not an issue for LG.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Social Media

Awesome! It's our pleasure to provide the best possible product to our customers, and we're glad this commitment was reflected in your experience using the LG 20 cu. ft. Top Freezer Refrigerator, model LTCS20020W. Thanks for choosing LG for your cooling needs. If you have questions or concerns, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport, or call our Customer Service at (800) 243-0000. Please be sure to provide your contact information along with your model and serial numbers. We will be happy to assist you. ^Danee

Feb 28, 2024
NOR1
5 out of 5 stars review

Verified Purchase

Happy!

So far so good. It is very spacious and cools very well!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Aug 20, 2021
Patti1223
5 out of 5 stars review

Verified Purchase

Great buy

Love LG products and this is a great refrigerator lots of room in the freezer too

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Aug 24, 2022
Anonymous
1 out of 5 stars review

Verified Purchase

Manufacture defect.

Not cooling due to manufacture defect. I will not recommend this refrigerator due to this defect.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Social Media

We hate to hear this and after review of your case we see that an offer was made to you. Thank you for taking the time to provide us your feedback.^Sandy

Feb 24, 2021
olivia1980
5 out of 5 stars review

Verified Purchase

awesome price

I got a good deal. It was a great chance. It has efficient space.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Aug 18, 2023
Dan Donahue
5 out of 5 stars review

Verified Purchase

Refrigerator/freezer

We love our new refrigerator/freezer it's bigger than our old one.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Aug 3, 2021
Eric 2020
1 out of 5 stars review

Verified Purchase

Never worked

I have had this frig for 2 months and has never worked right

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Mar 23, 2022
Enso
1 out of 5 stars review

Verified Purchase

Refrigerator problem

Freezer stopped working wasn't even a year old. Not keeping my food cold

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Social Media

Christopher, We hate to hear this. Looking at your case this was submitted to our returns department under case number DRN220324325211.