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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,667 ratings1,645 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (312)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 1,351-1,360 of 1,645 reviews
Dec 26, 2020
Reviewer name: Lucky 3120
5 out of 5 stars
5 out of 5 stars review

Love it!!

[This review was collected as part of a promotion.] I bought 2 of the same refrigerators as I really like their exterior and interior appearance . The stainless steel exterior gives the kitchen a very chic look. The interior is spacious and well partitioned for all my groceries. I highly recommend this brand to all . Besides it is very inexpensive and easy to maintain.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
May 1, 2022
Reviewer name: Dirk431
5 out of 5 stars
5 out of 5 stars review

Great price

I own LG washer and Dryer,Lg Rangeand Oven,LGTV so now I have a LG refrigerator,we are happy with the other products and know them well so that’s why we bought a LG refrigerator the only thing we don’t like about it is that it didn’t come with ice maker

Review from lg.com/ca
Helpful?1QJF566W4K0H14969773570
Aug 18, 2022
Reviewer name: jar 1818
3 out of 5 stars
3 out of 5 stars review

Condensation in plastic containers

I bought this refrigerator a month ago only because it is the only refrigerator that would fit in the allowed space in our kitchen-I really don't like top freezers. My issue is when I store something in a plastic container with a closed top the condensation in the container is unbelievable. eg, sliced strawberries have not been in the refrigerator 24 hr & look at the condensation & some actually turned spoiled. Had photos on cell phone but unable to upload to the page.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy

Dec 11, 2020
Reviewer name: KayDD
2 out of 5 stars
2 out of 5 stars review

[This review was collected as part of a promotion.] My refrigerator died and I had to buy this one in desperation. It was all I could get at the time. I do not like it. The top shelf won’t even hold a tall bottle of milk. You have to practically get on your knees to reach things.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Dec 26, 2020
Reviewer name: FelixD
4 out of 5 stars
4 out of 5 stars review

Good basic fridge, given space constraints

[This review was collected as part of a promotion.] This was the best fridge I could find that would still fit in the space between/under my cabinets. It's energy efficient, it's reasonably quiet, and it was relatively cheap since I bought the previous year's model. But it's a fairly bare-bones model -- most notably no split or sliding shelves, no freezer light, no ice cube trays included -- and that means I'm having to work a bit harder to use the space well. I do feel comfortable recommending it as a good value, but I'm slightly regretting not having invested in reworking those cabinets so I could fit something larger and fancier.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 30, 2020
Reviewer name: Frank407
5 out of 5 stars
5 out of 5 stars review

Low cost Great value

[This review was collected as part of a promotion.] Bought this fridge to replace the one that failed in the basement. The old fridge seemed to run all the time but this Lg seems to never run but yet the temp never wavers from the set temperature. This fridge is probably saving me a fortune in electricity.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Mar 14, 2021
Reviewer name: FrigeratorTilt
3 out of 5 stars
3 out of 5 stars review

Can't level without shims under back corner roller

[This review was collected as part of a promotion.] Have been wasting a lot of time trying to figure out how this is supposed to level using only 2 front adjustments. The rear left corner roller cant be lowered so the whole unit rocks from front right corner to rear left corner. Used wood shim same color as laminate flooring under rear left corner to get somewhat level. Very frustrated with this

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jun 18, 2024
Reviewer name: Peterimo
4 out of 5 stars
4 out of 5 stars review

Great refrigerator, cheap freezer fan

[This review was collected as part of a promotion.] Love the refrigerator for the room and it worked great until the fan in the freezer went out in less than 2 years. Reporting it to get it serviced was a pain; call this number, call that number, etc. Finally able to coordinate my schedule with the service tech and he arrived with the part, had it fixed and on his way in about 20 minutes. Excellent service from him.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 29, 2020
Reviewer name: Wolfgal13
5 out of 5 stars
5 out of 5 stars review

Quiet, efficient, cools fast

[This review was collected as part of a promotion.] The 25-yr old fridge finally began wheezing like Darth Vadar and "weeping" (I hope that was weeping . . .) from the freezer compartment. It had served us very well and I knew LG is a great brand, based on several other appliance choices in the last 10 yr. I really had to work hard (due to pandemic slow downs, online glitsches, remote and rural location) but I finally found in white the LG I wanted - research online, great rating. I really wanted a little bigger one, but this is a second fridge and there was not enough room for a larger one in the spot it was going. Lucky me, not only did I find one local at a great price, but it was delivered in less than a week. Took me less than an hour to disinfect it (did I mention "pandemic"?) and remove all the packing, tape, etc. and reload all the food from the old one. Plugged it in and LG began it's magic. Chilled down fast. and it runs SO quietly, I actually felt I had to open the doors twice that first day just to make sure it was on! Granted, I did not need nor want an ice maker (which is available) - no water hook up nearby; and I still wish I had room for a bit larger size. But I am thrilled with the LG and look forward to at least another 25-30 yr of trouble-free operation and well-chilled foods and drinks!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 20, 2020
Reviewer name: not to happy
1 out of 5 stars
1 out of 5 stars review

bad unit

[This review was collected as part of a promotion.] I have had nothing but trouble with this unit.. The freezer doesn't freeze food solid, ice cream does not freeze. I lost a lot of food before noticing it. I caledl LG and it has been almost a month now and still no repair has been done. very very disappointed !!!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

We hate hearing that you had this problem with your unit. I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane