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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,676 ratings1,654 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (101)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 1,351-1,360 of 1,654 reviews
Dec 26, 2020
Reviewer name: MurrayK
5 out of 5 stars
5 out of 5 stars review

Great choice!

[This review was collected as part of a promotion.] We needed to replace our 2nd refrigerator that we keep in our basement. We were looking for a reliable, refrigerator at a reasonable price. This has very good storage, looks great, and is very quiet. It was a great choice for us.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Jan 29, 2021
Reviewer name: PBK63
5 out of 5 stars
5 out of 5 stars review

Excellent features at good price

[This review was collected as part of a promotion.] I bought this to replace an older refrigerator I thought was having issues. Turned out it was fine so moved to garage for storage. This new unit has performed extremely well and pleased with its features. Only thing I would add would be a light in the freezer but that is a minor item. If looking for a quality refrigerator at a good price this one worth considering.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Dec 26, 2020
Reviewer name: tabbysunshine
5 out of 5 stars
5 out of 5 stars review

Perfect refrigerator for me!

[This review was collected as part of a promotion.] I remodeled my kitchen this year and replaced a French door fridge with this top freezer model. It is perfect for my lifestyle, I am a widow and entertain occasionally. There is more than enough space for extra foods when I entertain guests.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Dec 26, 2020
Reviewer name: KramerJMG
5 out of 5 stars
5 out of 5 stars review

Just what we needed!

[This review was collected as part of a promotion.] We needed an extra fridge where we could store purchases from our big box store that we didn't need to use right away. Our new LG LTCS20020W refrigerator is the perfect size and performs excellently. Perfect size and design.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Sep 4, 2024
Reviewer name: Atticus_Finch
2 out of 5 stars
2 out of 5 stars review

Caveat Emptor

Had this brand new fridge for about 3 months. Freezer door is not held closed by magnets or latch and will pop open when the lower door is closed (air pressure?). Sometimes it remains open just slightly, but not enough to be apparent. Left my place for two days and upon return, nearly all items in the freezer had thawed.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Social

Hi Atticus! First off, welcome to the LG family! It's actually normal for one door to open when the other closes, as it's the transfer of force from one door to the other. However, there are ways to prevent this from becoming an issue. When installing refrigerators, it's recommended that they are slightly tilted towards the back to help the doors close naturally. Tipping the unit too much or too little can cause problems, so it's important to get the tilt just right. Here's a link that will guide you through the process of leveling your unit: https://www.youtube.com/watch?v=OjSvT63tVNQ. If you need further assistance, feel free to reach out via social media at any time using your personal details at @LGUSSupport.~Ivy

Dec 26, 2024
Reviewer name: itram6
5 out of 5 stars
5 out of 5 stars review

Good space/options for size

enjoying the maximum of space this model provides for it's size or footprint as this suits are kitchen size requirements...the only issue that I think could be improved is interior lighting set up as it seems somewhat dark in there, perhaps more lighting inside could be addressed

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Digital Care Team - Diego

Hey there. Glad to hear you're making the most of the space this model offers! It’s great when a fridge fits perfectly into your kitchen setup. We appreciate your feedback on the interior lighting—having a brighter setup can definitely make a difference. We'll be sure to share this insight with our team! ^ Diego

Dec 29, 2020
Reviewer name: Wolfgal13
5 out of 5 stars
5 out of 5 stars review

Quiet, efficient, cools fast

[This review was collected as part of a promotion.] The 25-yr old fridge finally began wheezing like Darth Vadar and "weeping" (I hope that was weeping . . .) from the freezer compartment. It had served us very well and I knew LG is a great brand, based on several other appliance choices in the last 10 yr. I really had to work hard (due to pandemic slow downs, online glitsches, remote and rural location) but I finally found in white the LG I wanted - research online, great rating. I really wanted a little bigger one, but this is a second fridge and there was not enough room for a larger one in the spot it was going. Lucky me, not only did I find one local at a great price, but it was delivered in less than a week. Took me less than an hour to disinfect it (did I mention "pandemic"?) and remove all the packing, tape, etc. and reload all the food from the old one. Plugged it in and LG began it's magic. Chilled down fast. and it runs SO quietly, I actually felt I had to open the doors twice that first day just to make sure it was on! Granted, I did not need nor want an ice maker (which is available) - no water hook up nearby; and I still wish I had room for a bit larger size. But I am thrilled with the LG and look forward to at least another 25-30 yr of trouble-free operation and well-chilled foods and drinks!

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Dec 31, 2020
Reviewer name: slapshotses
4 out of 5 stars
4 out of 5 stars review

Solid design but.......

We purchased this as a "2nd" refrigerator. It seems to be solidly designed except for no light in the freezer section. This is not a showstopper but if it had one, we would have given it 5 stars. We did change the door orientation to LH hinge with no problem.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
Feb 9, 2024
Reviewer name: ATEOMR
2 out of 5 stars
2 out of 5 stars review

No Compatible Icemaker?

My refrigerator was delivered yesterday and the LG LK65C icemaker was delivered today. Neither the water valve bracket nor the water flow tube on the ice maker were compatible with this refrigerator. After reviewing a few of these posts, I see that LG should have known about this and made a change to the literature that states the LG LK65C icemaker is compatible with the LTCS 20020 refrigerator. I spent an hour and a half on the phone this afternoon, and got nowhere with LG. I was asked to call back tomorrow (02/09/2024) to get in touch with parts. When I tried to get in touch with them today (several times), I got into an endless loop.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG Digital Care Team

Hey there! We definitely strive for a better experience than this and would like to look into this further with you. Let's get a more direct line of communication going to find a solution together. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. We'll get right on this! ^Gaby

Aug 7, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

LG refrigerator

I bought a LG refrigerator for our home, and I must say this particular fridge is roomy and cooled right up within 30 minutes after I placed the food inside. Easy to maintain. (Wiping interior down/doors). Shelving is spacious for those bells and whistles. I also purchased the ice cube/freezer kit since I live in the desert in the middle of summer. Easy setup. Completely happy with this refrigerator. Thank you LG.

Review from lg.com
Helpful?6XWQEFRR7UUF14969773570
reply from LG

Hi, Raymond! Bringing you a spacious, quick-cooling design that makes setup a breeze and beats the desert summer heat is exactly what we engineered this LG Refrigerator to do. We are absolutely thrilled to hear that the roomy shelving and easy maintenance are keeping you completely happy with your purchase. To keep your unit running efficiently in hot climates, we recommend pulling the refrigerator out slightly once a year to dust the rear condenser coils, which helps maintain optimal airflow. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James