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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,656 ratings1,634 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (97)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 1,341-1,350 of 1,634 reviews
Apr 10, 2021
MICHAEL J SULLIVAN
5 out of 5 stars review

Verified Purchase

MJK

Excellent product. Great price.

Helpful?1QJF566W4K0H14969773570
Nov 14, 2023
Service on time
5 out of 5 stars review

Verified Purchase

Great communication

Excellent service and great communication. On time for appointments and addressed the issue.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jan 3, 2023
RandyZeleznak
5 out of 5 stars review

Verified Purchase

It was a minor problem with refrigerator that service engineer quickly corrected.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG

Hi, Randy. Thank you for sharing your experience with the LG Refrigerator (LTCS20020S) model. It’s great to hear that the refrigerator is back to running smoothly again and that the technician was able to address the issue right away. The LTCS20020S is built for reliable cooling performance, and we’re glad it’s serving your home well again. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Sep 26, 2022
Briantoday
1 out of 5 stars review

Verified Purchase

Total product failure

This thing doesn’t work. It failed within 11 months.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Social Media

Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki

Aug 9, 2021
Wldchld
5 out of 5 stars review

Verified Purchase

Satisfied with it works great so far would buy again

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jan 21, 2024
It is a piece of crap
1 out of 5 stars review

Verified Purchase

It is a piece of crap.

I like the style of the refrigerator but it is a piece of crap.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG

Hi there. Thank you for sharing your thoughts on the LG LTCS20020W refrigerator. We're glad to hear that you appreciate its style. However, we understand your frustration if you're experiencing issues with its performance. Your feedback is important to us, and we'd like to help resolve any concerns you have. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience. ^Sam

Oct 21, 2021
Malhi
5 out of 5 stars review

Verified Purchase

Ok

About one month ago so far so good I recommend this product thank you

Review from lg.com
Helpful?1QJF566W4K0H14969773570
May 2, 2021
Tracey64
1 out of 5 stars review

Verified Purchase

Poor

I brought this in December 2020, stopped working in April 8.

Review from lg.com
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reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Oct 8, 2022
NothappwitgLG
1 out of 5 stars review

Verified Purchase

Broke after a year and 2 months.

It broke & there's no one near enough to repair it.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Social Media

We're so sorry to hear this! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki

Jul 12, 2023
Tony70
5 out of 5 stars review

Verified Purchase

Great deal

I bought this refrigerator in March and I am extremely happy with it

Review from lg.com
Helpful?1QJF566W4K0H14969773570