Hi, Randy. Thank you for sharing your experience with the LG Refrigerator (LTCS20020S) model. It’s great to hear that the refrigerator is back to running smoothly again and that the technician was able to address the issue right away. The LTCS20020S is built for reliable cooling performance, and we’re glad it’s serving your home well again. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki

Hi there. Thank you for sharing your thoughts on the LG LTCS20020W refrigerator. We're glad to hear that you appreciate its style. However, we understand your frustration if you're experiencing issues with its performance. Your feedback is important to us, and we'd like to help resolve any concerns you have. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to assist you further. We appreciate your patience. ^Sam

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

We're so sorry to hear this! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki