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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,667 ratings1,645 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (312)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 1,311-1,320 of 1,645 reviews
Dec 11, 2020
Reviewer name: Sonya28
5 out of 5 stars
5 out of 5 stars review

Wow!

[This review was collected as part of a promotion.] I bought this refrigerator and have been extremely pleased. It is very different than my last refrigerator (longer inside). It's easier to clean, spacious & really organizes beautifully with use of the removable shelves (inside). Very dependable with keeping items cold. Definitely would purchase other LG products based on the durability & dependability of my refrigerator. Happy, happy cuatomer

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 2, 2020
Reviewer name: Jashen
4 out of 5 stars
4 out of 5 stars review

Overall Very Satisfied

[This review was collected as part of a promotion.] Finally replaced the refrigerator that came with my house that was increasing humidity in home due to horribly leaky seals. After some use, I’m very happy with the amount of storage. I miss having a drawer for cheese and meat between the shelves and one has to be very careful not to stub one’s toe opening and closing the door because there’s very little clearance between door and floor.

Review from lg.com
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Dec 26, 2020
Reviewer name: Bob in Maryland
5 out of 5 stars
5 out of 5 stars review

Excellent quality

[This review was collected as part of a promotion.] Our LG model LTCS20220 refrigerator-freezer is wonderful. We had a problem with the installation, .e., the door reversal was not done properly. However, this was corrected by Our LG model LTCS20220 refrigerator-freezer is wonderful. We had a problem with the installation, i.e., the door reversal was not done properly. However, this was corrected by another crew. One feature that is lacking is built-in thermometers for the freezer and refrigerator. And it is important to know these temperatures to be certain that food storage is OK. We installed wireless thermometers, but we can see the wires from these thermometers on the left side of the refrigerator-freezer (not a big deal). Also, we have to replace the thermometer batteries periodically. Otherwise, the LG is excellent in terms of space, layout, performance, and aesthetics.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Sep 4, 2024
Reviewer name: Atticus_Finch
2 out of 5 stars
2 out of 5 stars review

Caveat Emptor

Had this brand new fridge for about 3 months. Freezer door is not held closed by magnets or latch and will pop open when the lower door is closed (air pressure?). Sometimes it remains open just slightly, but not enough to be apparent. Left my place for two days and upon return, nearly all items in the freezer had thawed.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG Social

Hi Atticus! First off, welcome to the LG family! It's actually normal for one door to open when the other closes, as it's the transfer of force from one door to the other. However, there are ways to prevent this from becoming an issue. When installing refrigerators, it's recommended that they are slightly tilted towards the back to help the doors close naturally. Tipping the unit too much or too little can cause problems, so it's important to get the tilt just right. Here's a link that will guide you through the process of leveling your unit: https://www.youtube.com/watch?v=OjSvT63tVNQ. If you need further assistance, feel free to reach out via social media at any time using your personal details at @LGUSSupport.~Ivy

May 1, 2022
Reviewer name: Dirk431
5 out of 5 stars
5 out of 5 stars review

Great price

I own LG washer and Dryer,Lg Rangeand Oven,LGTV so now I have a LG refrigerator,we are happy with the other products and know them well so that’s why we bought a LG refrigerator the only thing we don’t like about it is that it didn’t come with ice maker

Review from lg.com/ca
Helpful?1QJF566W4K0H14969773570
Dec 27, 2020
Reviewer name: Jojo1111
5 out of 5 stars
5 out of 5 stars review

Solid refrigerator with style!

[This review was collected as part of a promotion.] I am very happy with my new LG refrigerator that I purchased 4 months ago. Some of the best features are the separate thermostat controls for the refrigerator and for the freezer. Most refrigerators in this size have only 1 thermostat which you need to carefully monitor to keep both sides at the right temperature. The refrigerator keeps all my food cold and therefore fresh! The plastic bins on the doors are not only heavy duty, but beautifully designed! Lastly, the finish on the outside is subdued and very modern looking. All in all a fantastic fridge!

Review from lg.com
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Dec 26, 2020
Reviewer name: Lucky 3120
5 out of 5 stars
5 out of 5 stars review

Love it!!

[This review was collected as part of a promotion.] I bought 2 of the same refrigerators as I really like their exterior and interior appearance . The stainless steel exterior gives the kitchen a very chic look. The interior is spacious and well partitioned for all my groceries. I highly recommend this brand to all . Besides it is very inexpensive and easy to maintain.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 6, 2020
Reviewer name: jaideyis
5 out of 5 stars
5 out of 5 stars review

Very convenient features, good looking

[This review was collected as part of a promotion.] Purchased this item about a month ago, enjoy all the nice features, love the led lights, the lighted settings, the movable brackets, the separate drawers for fruits and vegetables and the nice looking and feel of the stainless steel. I really love this refrigerator.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 29, 2020
Reviewer name: Wolfgal13
5 out of 5 stars
5 out of 5 stars review

Quiet, efficient, cools fast

[This review was collected as part of a promotion.] The 25-yr old fridge finally began wheezing like Darth Vadar and "weeping" (I hope that was weeping . . .) from the freezer compartment. It had served us very well and I knew LG is a great brand, based on several other appliance choices in the last 10 yr. I really had to work hard (due to pandemic slow downs, online glitsches, remote and rural location) but I finally found in white the LG I wanted - research online, great rating. I really wanted a little bigger one, but this is a second fridge and there was not enough room for a larger one in the spot it was going. Lucky me, not only did I find one local at a great price, but it was delivered in less than a week. Took me less than an hour to disinfect it (did I mention "pandemic"?) and remove all the packing, tape, etc. and reload all the food from the old one. Plugged it in and LG began it's magic. Chilled down fast. and it runs SO quietly, I actually felt I had to open the doors twice that first day just to make sure it was on! Granted, I did not need nor want an ice maker (which is available) - no water hook up nearby; and I still wish I had room for a bit larger size. But I am thrilled with the LG and look forward to at least another 25-30 yr of trouble-free operation and well-chilled foods and drinks!

Review from lg.com
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Nov 25, 2020
Reviewer name: X NeverAgainLG X
1 out of 5 stars
1 out of 5 stars review

Bad choice

I bought this for my garage as an addition. Refrig and freezer do NOT get cold enough. NO light in freezer. No thermometer as to tell what temp it is. Had to go out and buy two just so I knew. Guess you get what you pay for. Is so so for a garage not in house.

Review from lg.com
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reply from LGE Social Media

We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. Please be mindful per the Owner's Manual that the unit should be installed in an area between 55 °F (13 °C) and 110 °F (43 °C). If the surrounding temperature is lower or higher than previously mentioned, it can adversely affect the unit. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane