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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,667 ratings1,645 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (312)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 1,301-1,310 of 1,645 reviews
Dec 12, 2020
Reviewer name: Notorious JAM
4 out of 5 stars
4 out of 5 stars review

Wonderful Fridge!

[This review was collected as part of a promotion.] I purchased this LG Fridge a few months ago when the one that came with the house I recently purchased stopped functioning properly. It was the perfect size for my kitchen; roomier than anticipated, and looks beautiful. Absolutely silent, which was an important and desired feature. The only reason why I gave it 4 rather than 5 stars is because the stainless steel surface around the "pull" areas of the doors is already full of fine scratches. I don't wear lots of rings or have long. sharp nails, This is just after a few months of use. Otherwise this is a really great product.

Review from lg.com
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Mar 14, 2021
Reviewer name: FrigeratorTilt
3 out of 5 stars
3 out of 5 stars review

Can't level without shims under back corner roller

[This review was collected as part of a promotion.] Have been wasting a lot of time trying to figure out how this is supposed to level using only 2 front adjustments. The rear left corner roller cant be lowered so the whole unit rocks from front right corner to rear left corner. Used wood shim same color as laminate flooring under rear left corner to get somewhat level. Very frustrated with this

Review from lg.com
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reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Dec 15, 2020
Reviewer name: Buyer7322
5 out of 5 stars
5 out of 5 stars review

Exactly what I was looking for

[This review was collected as part of a promotion.] My very old clunker of a fridge gave out. This refrigerator offers the same amount of refrigerated space and is smaller. I like the veneer on the outside and it makes ice cubes way faster than my old fridge.

Review from lg.com
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Dec 30, 2020
Reviewer name: Frank407
5 out of 5 stars
5 out of 5 stars review

Low cost Great value

[This review was collected as part of a promotion.] Bought this fridge to replace the one that failed in the basement. The old fridge seemed to run all the time but this Lg seems to never run but yet the temp never wavers from the set temperature. This fridge is probably saving me a fortune in electricity.

Review from lg.com
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Dec 2, 2020
Reviewer name: Jashen
4 out of 5 stars
4 out of 5 stars review

Overall Very Satisfied

[This review was collected as part of a promotion.] Finally replaced the refrigerator that came with my house that was increasing humidity in home due to horribly leaky seals. After some use, I’m very happy with the amount of storage. I miss having a drawer for cheese and meat between the shelves and one has to be very careful not to stub one’s toe opening and closing the door because there’s very little clearance between door and floor.

Review from lg.com
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Dec 26, 2020
Reviewer name: Bob in Maryland
5 out of 5 stars
5 out of 5 stars review

Excellent quality

[This review was collected as part of a promotion.] Our LG model LTCS20220 refrigerator-freezer is wonderful. We had a problem with the installation, .e., the door reversal was not done properly. However, this was corrected by Our LG model LTCS20220 refrigerator-freezer is wonderful. We had a problem with the installation, i.e., the door reversal was not done properly. However, this was corrected by another crew. One feature that is lacking is built-in thermometers for the freezer and refrigerator. And it is important to know these temperatures to be certain that food storage is OK. We installed wireless thermometers, but we can see the wires from these thermometers on the left side of the refrigerator-freezer (not a big deal). Also, we have to replace the thermometer batteries periodically. Otherwise, the LG is excellent in terms of space, layout, performance, and aesthetics.

Review from lg.com
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Aug 5, 2024
Reviewer name: Greth
5 out of 5 stars
5 out of 5 stars review

Roomingness, lots of room

I'm hoping this last longer than my frigidaire refrigerator. Had problems many times of not cooling. Four times with the freezer part and the last time the fridge. Only this a year and a half. Do they know you much money of food I had to throw away. They said the freezer was to full. I never blocked the vents inside. I'm hoping I have a great experience with LG. I never owned anything from them.

Review from lg.com
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reply from LG

Welcome to the LG family, Greth. Cheers to a fresh start! We know how vital reliable cooling is, and we are completely thrilled to provide you with a beautifully working refrigerator that treats your groceries right. You can rest assured knowing we are fully committed to keeping things crisp, and we've shared your journey with our team to keep driving top-tier reliability. For any assistance down the road, please feel free to reach out to @LGUSSupport. ^James

Jul 7, 2024
Reviewer name: Bernie61
5 out of 5 stars
5 out of 5 stars review

Awesome refrigerator

[This review was collected as part of a promotion.] I really like my new refrigerator. It is larger than my past one which I had for about 20+ years. The only drawback is that it does not have a food crisper for bacon and other deli meats or cheeses. But I am truly happy with my selection

Review from lg.com
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Nov 15, 2022
Reviewer name: Mr Impatient
4 out of 5 stars
4 out of 5 stars review

Great product with one exception

This is a really great product. When I plugged it in, it came up to temperature in only 2 1/2 hours. It was very nicely packed in the carton and looks really nice and clean. It runs super quiet, the 4 wheels roll it smoothly into position and I love the glass shelves instead of the metal ones. There is no egg holder, though. The only problem I had was that the 3 holes for the ice maker were drilled improperly. One was kind of OK, one was stripped out and the bottom one wasn't even close to where the ice maker hole was! This made the ice maker installation very difficult. I had to drill a new hole and use a larger screw for one of the mounting bushings. Other than that, this is a great product.

Review from lg.com
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Jun 2, 2021
Reviewer name: dreamweaver8891
5 out of 5 stars
5 out of 5 stars review

JUST WHAT WE WERE LOOKING FOR!!!!!!!!!!!!!!!!!!!!!

[This review was collected as part of a promotion.] Purchased this refrigerator about a month ago and ABSOLUTELY LOVE IT!!!!!!!!!!!!!!! Living in an old, small house we have very limited space for kitchen appliances. We struggled with our last frig because to be honest it just didn't fit our kitchen - too wide and too tall - so it jutted out and even looked out of place - but we didn't think we would be able to find a smaller refrigerator that still had the same amount of space inside. Being big milk drinkers (up to 5 gallons a week) we definitely didn't want to reduce our refrigerated storage!!! As our old refrigerator began to fail we began to shop for a new one. We were utterly delighted to find this LG Refrigerator!!!!!!!!!!!!!!!!!!!!! Inside space is the same but the outside dimensions allow the frig to fit against the wall and under the cabinets where it was intended - HURRAY!!!!!!!!!!!!!! Naturally we did our research before buying - read many positive reviews on various sites - and after using the frig for a month we are adding to those positive reviews!!!!!!!!!!!!!!!!! After having an LG vacuum sweeper and now this refrigerator we are COMPLETELY SATISFIED WITH THE LG PRODUCT LINES and won't hesitate in saying WE HAVE BECOME LG CUSTOMERS!!!!!!!!!!! We would HIGHLY RECOMMEND this refrigerator and any other LG product for that matter!!!!!!!!!!!!!!!!!!!!!!

Review from lg.com
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