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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,656 ratings1,634 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (97)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 1,301-1,310 of 1,634 reviews
Jul 21, 2022
Anonymous
1 out of 5 stars review

Verified Purchase

will never buy any LG product again, very poor couster service...

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Jan 15, 2023
Jimbo Jambo
5 out of 5 stars review

Verified Purchase

Solid product. Quiet operation,can’t hear it.

Bought it 11/31/22 and very happy with it very roomy and shelves easy to adjust.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG

Hi, Jimbo Jambo. Thank you for sharing your experience with your LG Refrigerator (LTCS20020W) model. It’s great hearing how much you’re enjoying the roomy interior and the easy‑to‑adjust shelves. This unit is designed with flexible storage in mind, so it’s wonderful to know those features are serving you well. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Dec 4, 2023
Skip72
4 out of 5 stars review

Verified Purchase

It is a simple frig. without a lot of extras.

I purchased this refrigerator a couple of months ago, it seems to be working fine.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Sep 12, 2022
Tommyt9999
1 out of 5 stars review

Verified Purchase

Average Fridge

Top freezer didnt come with any light inside, loud sounding fridge

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG appliances. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Sep 28, 2023
SadCook
2 out of 5 stars review

Verified Purchase

Good refrigerator Very quite! With fixing Problem

I bought the refrigerator in March 2023 and both shelves have had to replaced.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG US Support

Hello there! We are sorry to hear that the LG Refrigerator's shelves had to be replaced so soon. We appreciate your feedback and would like to invite you to share it with us on our LG feedback page, https://www.lg.com/us/support/feedback. Your valuable input will help us make necessary improvements to our products in the future. ~Rita

Aug 30, 2023
Splendid
5 out of 5 stars review

Verified Purchase

Nice refrigerator

This is a great refrigerator! This refrigerator is very quiet and efficient.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Apr 27, 2021
Buyer G
4 out of 5 stars review

Verified Purchase

I bout this because my old refrigerator was going bad. The price was right.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Sep 3, 2023
Tp2006
4 out of 5 stars review

Verified Purchase

Great refrigerator.

Great refrigerator! Cools everything great. Just the right size.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Apr 19, 2021
PSD1
1 out of 5 stars review

Verified Purchase

Not working correctly

This unit did not work and I got the run around trying to replace

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. There are policies and procedures in place to ensure resolutions are consistent and fair. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Feb 3, 2021
Little Roos
4 out of 5 stars review

Verified Purchase

Great features of no handles.

I bought it and so glad to have a NEW refrigerator.

Review from lg.com
Helpful?1QJF566W4K0H14969773570