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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,667 ratings1,645 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (312)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 1,321-1,330 of 1,645 reviews
Dec 20, 2020
Reviewer name: not to happy
1 out of 5 stars
1 out of 5 stars review

bad unit

[This review was collected as part of a promotion.] I have had nothing but trouble with this unit.. The freezer doesn't freeze food solid, ice cream does not freeze. I lost a lot of food before noticing it. I caledl LG and it has been almost a month now and still no repair has been done. very very disappointed !!!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

We hate hearing that you had this problem with your unit. I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane

Dec 31, 2020
Reviewer name: Sayer
5 out of 5 stars
5 out of 5 stars review

A good second refrigerator.

[This review was collected as part of a promotion.] I think I am spoiled by LG appliances. We have been using this LG fridge for some time now and are very satisfied with it. We chose not to buy one with the icemaker but later decided to purchase one and install it ourselves. It was very hard to locate one and when we did it took a couple of months before it was in stock for shipment. Once you go LG you'll never go back.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Mar 20, 2022
Reviewer name: Jints21
4 out of 5 stars
4 out of 5 stars review

No Deli Drawer -

Frig working fine. Does make a little noise when compressor comes on. It sounds like a couple of bottles clanging each other when they are too close to each other on a shelf. Didn't realize there is no deli drawer so cold cuts are just laying on a shelf instead of neatly in a drawer. Looking online for a universal deli drawer with no luck so far.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jul 25, 2024
Reviewer name: SuziHonemaket
3 out of 5 stars
3 out of 5 stars review

Extra Fridge

[This review was collected as part of a promotion.] I purchased this to replacea a refrigerator I'd had for over 20 years. It is an extra fridge for bottled water and all kinds of other drinks. It's fine except the freezer door pops open when you close the refrigerator door. We've tried releveling it and it still pops open. Other than that issue, it is okay.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG

Hello there. Thank you for sharing your experience with the LTCS20020W refrigerator. We understand how inconvenient it is to deal with a freezer door that pops open when closing the refrigerator door. To address this issue, check if the freezer door is properly aligned and if the door seals are clean and not obstructed. Sometimes, adjusting the door hinges slightly or checking the alignment of both doors can help resolve the problem. LG Refrigerator - How to Troubleshoot a Refrigerator Door Not Closing Properly - https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-troubleshoot-a-refrigerator-door-not-closing-properly--20153109606488 Please send us a private message on Social Media @LGUSSupport with your product details and the issues you’re experiencing. Our team will be more than happy to assist you further in finding a solution. We appreciate your feedback and are committed to improving your experience. —Renzo

Jul 12, 2024
Reviewer name: Phyllis G
5 out of 5 stars
5 out of 5 stars review

Good Refrigerator for the price.

[This review was collected as part of a promotion.] First time I purchased an LG kitchen appliance and I really. As l have a small kitchen now I was afraid it would not fit in the space allotted for it. It fits great. Has been working great since I bought it. Especially like the vegetable drawers and that it is energy star rated. Would definitely recommend to friends.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 7, 2020
Reviewer name: Jhahn56
5 out of 5 stars
5 out of 5 stars review

Good value, great for smaller kitchens

[This review was collected as part of a promotion.] Purchased this in May and have been very satisfied. Like .the lighting and door storage. I have a small kitchen and this was a perfect size as well as decently priced. Only feature that is missing is a cheese/lunch meat storage space.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jan 9, 2021
Reviewer name: machineguru
5 out of 5 stars
5 out of 5 stars review

This is the best fridge for the money.

[This review was collected as part of a promotion.] I needed the simplest fridge and LG had it. Excellent stainless steel quality finish. Excellent lighting on the inside. Modern and valuable programming for the motors. Only one question left : how long will it last ??? It is a silent partner in my kitchen. I love it.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Feb 13, 2021
Reviewer name: FrustratedLTCS200205
1 out of 5 stars
1 out of 5 stars review

Problematic Freezer

Refrigerator part is great - no issues. The freezer fluctuates in temperature radically - from -5 to +20 degrees F in a matter of minutes. Food packaging is often wet and then freezes with frost on outside of product. Works fine for anywhere from a day or two to a few weeks. Who knows how often it happens; pure luck if it's happening when I just happen to open the freezer. Just moved ice cream to my big freezer AGAIN, as getting soft after repair taking place yesterday. Repair visits are up to 4 now. There are some things I really like about the appliance, but this is unacceptable. I just want the fridge replaced. Period.

Review from lg.com/ca
Helpful?1QJF566W4K0H14969773570
May 10, 2021
Reviewer name: hotskoz
5 out of 5 stars
5 out of 5 stars review

Great Fridge

[This review was collected as part of a promotion.] I looked at a bunch of refrigerators when our old one bit the dust and settled on the LG. I bought this from just a picture online and when it arrived I was very pleased with the purchase. Very room inside and most importantly it maintains a steady temperature. Extremely quiet. I never hear it turn on. Nice lines and clean finish. No attached handles to collect dirt. Very well designed.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 11, 2020
Reviewer name: KayDD
2 out of 5 stars
2 out of 5 stars review

[This review was collected as part of a promotion.] My refrigerator died and I had to buy this one in desperation. It was all I could get at the time. I do not like it. The top shelf won’t even hold a tall bottle of milk. You have to practically get on your knees to reach things.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane