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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
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4.3 out of 5 stars
stars
1,667 ratings1,645 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (312)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 1,281-1,290 of 1,645 reviews
May 18, 2021
Reviewer name: debw55
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LOVE this!!!

[This review was collected as part of a promotion.] The hidden handles feature is nice. The overall capacity of the interior is wonderful.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jan 7, 2022
Reviewer name: Betsy69
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice refrigerator

[This review was collected as part of a promotion.] The led light is awesome. Lots of drawer space, adjustable shelves. Easy to fit anything.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Mar 22, 2024
Reviewer name: Susie20
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good capacity size

[This review was collected as part of a promotion.] Works well so far but needs more lighting in refrigerator area & at least some lights in freezer.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Jan 30, 2021
Reviewer name: dingbat10
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

easy to change shelf locations.

[This review was collected as part of a promotion.] Exterior is very easy to keep clean. Interior has plenty of space for tall items.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
May 17, 2026
Reviewer name: Kem70
1 out of 5 stars
1 out of 5 stars review

Worst appliance I ever own

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LG

Hello, Kem. We appreciate you sharing your experience with your LG LTCS20020W Refrigerator, and we understand how important it is for a refrigerator to feel reliable day‑to‑day. We’d like to learn more about what your unit is doing so we can help point you in the right direction, whether it’s cooling performance, ice production, or general operation. Since your review doesn’t mention a specific issue we can troubleshoot here, we’d be glad to take a closer look at your unit details and assist one‑on‑one. Please reach out to us at lgdigitalcare@lg.sprinklrsupport.com so we can help further. LG Digital Care ^James

Jun 17, 2023
Reviewer name: richard
3 out of 5 stars
3 out of 5 stars review

So Far So Good 👍🏻

It's ok. On sale at Sam's was hard to beat. Free delivery 🚚 went well. Wish it had more lighting. Once filled light does not go far. Freezer has no light. Silver door exterior needs persistent cleaning.

Helpful?1QJF566W4K0H14969773570
reply from LGAnswers

Hey, Richard! We're glad to hear that you're liking your new refrigerator! If you ever have any questions or concerns, please be sure to reach out with the link below. https://www.lg.com/us/support/contact ^Ian

Dec 20, 2020
Reviewer name: not to happy
1 out of 5 stars
1 out of 5 stars review

bad unit

[This review was collected as part of a promotion.] I have had nothing but trouble with this unit.. The freezer doesn't freeze food solid, ice cream does not freeze. I lost a lot of food before noticing it. I caledl LG and it has been almost a month now and still no repair has been done. very very disappointed !!!

Review from lg.com
Helpful?1QJF566W4K0H14969773570
reply from LGE Social Media

We hate hearing that you had this problem with your unit. I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane

Dec 31, 2020
Reviewer name: Hous
5 out of 5 stars
5 out of 5 stars review

Best price

[This review was collected as part of a promotion.] Very large and quite fridge. It cut cost by getting the door handle built in to the door, and only have glass shelfs. The outcome is the biggest size fridge in the same price range. If you look for a quite basic fridge for the best price, then this is it.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 15, 2020
Reviewer name: Buyer7322
5 out of 5 stars
5 out of 5 stars review

Exactly what I was looking for

[This review was collected as part of a promotion.] My very old clunker of a fridge gave out. This refrigerator offers the same amount of refrigerated space and is smaller. I like the veneer on the outside and it makes ice cubes way faster than my old fridge.

Review from lg.com
Helpful?1QJF566W4K0H14969773570
Dec 29, 2020
Reviewer name: agallinari
5 out of 5 stars
5 out of 5 stars review

Great Refrigerator for the money

[This review was collected as part of a promotion.] Bought this refrigerator as a 2nd fridge/freezer for our home. There is more space then we had anticipated for. We purchased this online and were not sure how the extra trays on the doors were going to be, but they are very sturdy and hold so much more then we expected. For the price, you really can't beat this for size and it looks great too!

Review from lg.com
Helpful?1QJF566W4K0H14969773570