Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator

Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for

LG 20 cu. ft. Top Freezer Refrigerator

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4.3 out of 5 stars

stars1,656 ratings1,634 reviews

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Showing 1,271-1,280 of 1,634 reviews

Aug 5, 2025

Kris1981

1 out of 5 stars review

Horrible Product

I bought this refrigerator in June 2024 to be used at a vacation property. It has never cooled properly since original purchase. I had someone to come out and repair the appliance in April 2025. Now 2 months laters, the appliance is again no longer cooling, and also has a huge leak. So had to put in another repair request, and try to function with a leaking, barely cooling refrigerator. Do not buy this appliance.

Review from lg.com/ca

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reply from LG CareQ

We’re really sorry to hear about all the trouble you’ve had with your fridge. It’s incredibly frustrating when an appliance you rely on keeps having problems—especially when you need it to work at your vacation property. Dealing with a leaking, barely cooling fridge is definitely not what anyone wants. Thank you for sharing your experience; your feedback helps us improve. If you’re open to exploring potential solutions, our team would be happy to assist further. Please reach out to our LG CareQ Team at 1-888-542-2623 and have your consultation number (CNN#) from your previous interaction, along with your bill of sale, ready. This will help us access your case details quickly and ensure a more efficient follow-up.

Apr 27, 2022

Dasha802

5 out of 5 stars review

Verified Purchase

Perfect size

Had our mid/small refrigerator fail a couple of weeks ago and this fit the bill perfectly

Review from lg.com

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Apr 6, 2023

Clyde Carrier

5 out of 5 stars review

Verified Purchase

Great buy for the price

Purchase about a month ago so far we are loving it

Review from lg.com

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reply from LG Social Media

Hey there Clyde. Thanks for reaching out. We are excited to see that you are enjoying your LG Refrigerator. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Apr 11, 2023

Bobkl27

5 out of 5 stars review

Verified Purchase

Very quiet, spacious and bright. Love the fridge.

Had refrigerator for a few weeks now and very happy with the purchase.

Review from lg.com

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reply from LG Social Media

Hello there Bob. Thanks for reaching out. We are excited to hear that you are happy with your LG Refrigerator. We want to remind you to remember to change the filter every six (6) months to avoid bad tasting water and ice. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Feb 16, 2023

MB SC

5 out of 5 stars review

Verified Purchase

love it

We are very happy with it. Great value. Plenty of room in freezer.

Review from lg.com

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Jun 17, 2023

SEW59

5 out of 5 stars review

Verified Purchase

LG refrigerator for mom

i like the looks of the refrigerator and the factory warranty

Review from lg.com

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reply from LG Social

Thank you for leaving us a review in regards to your refrigerator. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ~Anthony

Aug 10, 2022

Chineasta W

5 out of 5 stars review

Verified Purchase

Color’s that shine (Stainless Steel)

I enjoy the peace of mind and everything that comes with LG products.

Review from lg.com

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Jan 3, 2024

dancing

5 out of 5 stars review

Verified Purchase

built well

I am very happy with LG products. From now on LG is my first selection in appliance's.

Review from lg.com

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Mar 23, 2022

Enso

1 out of 5 stars review

Verified Purchase

Refrigerator problem

Freezer stopped working wasn't even a year old. Not keeping my food cold

Review from lg.com

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reply from Social Media

Christopher, We hate to hear this. Looking at your case this was submitted to our returns department under case number DRN220324325211.

Feb 24, 2021

olivia1980

5 out of 5 stars review

Verified Purchase

awesome price

I got a good deal. It was a great chance. It has efficient space.

Review from lg.com

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