We're truly sorry to hear about your dog's recent experience, and we hope he or she is feeling better now. It's surprising to hear this feedback regarding Purina Dog Chow Complete Adult Beef Flavor Dry Dog Food, especially since the formula has not been changed. Please know that we’ll be sharing your concerns with our team. We’d appreciate the opportunity to learn more and offer our support. When you have a moment, feel free to reach out to us at 1-800-778-7462 (800-7PURINA). We are available Monday through Saturday, from 8 a.m. to 6 p.m. (CT). We hope to hear from you soon. – The Dog Chow Team

Thank you for your support and for sharing this with us. We're very sorry to hear that you haven't received your order yet. We encourage you to contact Sam's Club's customer support team, as they are in the best position to assist you with specific delivery questions or concerns. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Dog Chow Team