Thank you for your support and for sharing this with us. We're very sorry to hear that you haven't received your order yet. We encourage you to contact Sam's Club's customer support team, as they are in the best position to assist you with specific delivery questions or concerns. We value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Dog Chow Team

Thank you so much for your wonderful comment as well as your continuous support. For any other questions or concerns, don't hesitate to contact us by following this link: https://www.purina.com/contact-us. - The Dog Chow Team

We're very sorry to hear that your dogs were sick. We understand how upsetting and concerning this must be. The health and safety of our consumers and their pets is our number one priority. As we’d like to better understand your dog's experience with our Purina Dog Chow Complete Adult Dry Dog Food, we'd like the opportunity to learn more about your experience and offer assistance. Please give us a call at 800-778-7462 (800-7PURINA). We're available Monday through Saturday from 8AM - 5PM CST, and look forward to speaking with you. – The Dog Chow Team

Thanks for the feedback as well as your support. We truly value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Dog Chow Team