Thank you for sharing your experience. We’re very sorry to hear that Dog Chow Complete Beef Flavor Adult Dry Dog Food wasn’t a hit with your dogs. That’s not the experience we want for your dogs. We’d like to learn more and help find a formula that better suits their needs. Please contact us at https://www.purina.com/contact-us to assist you further. –The Dog Chow Team

Thank you so much for sharing this and bringing it to our attention. It's concerning to hear your experience with Purina, Dog Chow Complete, Beef Flavor, Adult Dry Dog Food. We’re able to maintain the highest standards because we make our products in our own facilities, we follow strict procedures, sanitation rules, and manufacturing processes. During production, we use high temperatures and pressures to prevent insect infestation. Please know that satisfying our consumers, and ensuring the healthy lives of pets are always our highest priorities. We'd like to learn more about this and offer our help. Please call us at 1-800-778-7462 (800-7PURINA). We're available Monday - Friday: 8 am - 6 pm CT, and we look forward to speaking with you soon. - The Dog Chow Team

Thank you so much for sharing this with us. Please know that your feedback is really appreciated. If you have further questions, please contact us by following this link: https://www.purina.com/contact-us/. - The Dog Chow Team

Thank you for reaching out. We’re so sorry to hear you had this experience with Purina Dog Chow Complete Adult Dry Dog Food, Beef Flavor. It’s certainly not the typical experience we aim to provide. We understand the importance of your pets' well-being, and we want to assure you that safety and quality are our top priorities. We'd like to learn more and assist you further. Please contact us at 1-800-778-7462 (800-7PURINA) whenever you have the opportunity. We are available Monday through Saturday from 8 a.m. to 5 p.m. (CST). We look forward to speaking with you. – The Dog Chow Team