Thank you for sharing this with us and bringing this to our attention. We're so sorry to hear about your dogs' condition, and we hope they're doing better now. We understand how upsetting and concerning this must be. The quality and safety of our products are our top priorities, and we use only high-quality ingredients that meet our strict code of standards. All of our recipes are 100% safe to feed. We take this type of complaint very seriously. We want to further assist you and gather additional information to learn more about your dogs and their experience with our recipe, please call us at 1-800-778-7462 (800-7PURINA). We're available Monday - Friday: 8 am - 6 pm CT and Saturday: 8 am - 5 pm CT, and we look forward to speaking with you soon. - The Dog Chow Team

Thank you so much for sharing this and bringing it to our attention. It's concerning to hear your experience with Purina, Dog Chow Complete, Beef Flavor, Adult Dry Dog Food. We’re able to maintain the highest standards because we make our products in our own facilities, we follow strict procedures, sanitation rules, and manufacturing processes. During production, we use high temperatures and pressures to prevent insect infestation. Please know that satisfying our consumers, and ensuring the healthy lives of pets are always our highest priorities. We'd like to learn more about this and offer our help. Please call us at 1-800-778-7462 (800-7PURINA). We're available Monday - Friday: 8 am - 6 pm CT, and we look forward to speaking with you soon. - The Dog Chow Team

We're very sorry to hear about your experience. Please know that the situation you encountered is unusual, and not typical of our products. We carefully produce and package our products to ensure they reach consumers in excellent condition. We'd like to provide further help and better understand your situation with Purina Dog Chow Complete Adult Beef Flavor Dry Dog Food. Please give us a call at 800-778-7462. We're available Monday through Friday from 8 a.m. to 6 p.m. and Saturday from 8 a.m. to 5 p.m. (CT). We look forward to speaking with you. - The Dog Chow Team

Thank you for bringing this to our attention. We're very sorry to hear about your dogs' experience with Purina Dog Chow Complete Adult Dry Dog Food, Beef Flavor, and we hope they're feeling better now. We take complaints of this nature very seriously, as the health and safety of pets are our number one priority. We'd like to learn more and offer our assistance. Please contact us at 1-800-778-7462 (800-7PURINA) whenever you have the opportunity. We are available Monday through Saturday from 8 a.m. to 5 p.m. (CST). We look forward to speaking with you. – The Dog Chow Team