Thanks so much for your feedback! We know that it hard to find the proper pet food that fits your dog's needs. We'd like to get to know your Dog more, so we can find a recipe that's a HIT! When you get a chance, please contact us at https://www.purina.com/contact-us

Thanks for sharing your experience with us. We want to learn more about your experience and offer our help. When you have a chance, please give us a call at 1-800-778-7462 (800-7PURINA). We're available Monday through Saturday from 8AM - 5PM CST. – The Dog Chow Team

Thanks for choosing Dog Chow to help keep your dog healthy and happy. We are incredibly grateful for and like hearing this kind of feedback. - The Dog Chow Team

Thanks for the feedback as well as your support. We truly value your loyalty and invite you to contact us for any other concerns through this link: https://www.purina.com/contact-us. - The Dog Chow Team

Thank you for bringing this to our attention. We're truly sorry to hear about your experience with Dog Chow Complete Adult Dry Dog Food, Chicken Flavor. Our top priority is to ensure the quality of the pet food we produce, as it's the same food we feed our own pets. We’re at a loss to explain how this situation occurred. We take this report seriously and we’ll be sure to share your concerns with the right team members at Purina. Please know that we follow extensive procedures at our manufacturing plants to ensure that our products are produced under stringent sanitation rules. We'd like to offer our assistance and gather additional information to fully understand your experience. Please give us a call at 800-778-7462 (800-7PURINA). We're available Monday through Saturday at 8 a.m. to 5 p.m. (CST). We look forward to speaking with you soon. - The Dog Chow Team