Keeping the range in its pristine condition is what we want to achieve, Queenirene. Here are some easy solutions to keep the range scratch free. A gas cooktop is often one of the most used appliances in the kitchen, so it will need attention to keep it clean and looking new. Cleaning a gas range is generally more complex, and the best way to maintain a range and prevent stain buildup is to clean spills up right away. Learn more from these details. How to clean Samsung gas cooktop: https://www.samsung.com/us/support/answer/ANS00049945/ You may watch our youtube video about "How to clean electric and gas ranges": https://www.youtube.com/watch?v=pCLkUo4ns6w Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145377402, to help our team pull up your information. Have a great day! ^Chrystel

Hi Ami G, Absolutely understandable to feel concerned—peeling knobs on a Samsung range after just a couple of years can be disappointing to see wear on such a key part of your kitchen. Let us help you out. Knobs on a Samsung gas range may peel for several reasons, often related to usage conditions, or cleaning methods. Here are the most common causes: 1. Heat Exposure 2. Cleaning Chemicals 4. Normal Wear and Tear Please visit the website of our authorized distributor for parts and accessories to check the availability of a compatible knob for your range model: Samsung Parts: https://samsungparts.com/pages/supports If there's anything else we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1149226578 to help our team pull up your information. Leo