Customer reviews for Samsung 6.3 cu. ft. Freestanding Gas Range w/ Convection Oven

Customer reviews for Samsung 6.3 cu. ft. Freestanding Gas Range w/ Convection Oven for

Samsung 6.3 cu. ft. Freestanding Gas Range w/ Convection Oven

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4.4 out of 5 stars

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May 7, 2023

Happy2cook

5 out of 5 stars review

Amazing range

[This review was collected as part of a promotion.] This was a gift and I love it! There are so many features to this range. I am actually excited to cook now!

Review from Samsung US

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Sep 26, 2023

Tina 62

5 out of 5 stars review

Samsung stove

[This review was collected as part of a promotion.] Brought this stove to replace another samsung stove this one has different features I like air fryer built in the skillets to make eggs the different burners would recommend this stove

Review from Samsung US

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Apr 21, 2025

Cb3426

1 out of 5 stars review

Issues only months into owninf

Within 4 months my burners only run on high heat. Two hours of effort to figure out how to leverage warranty. Do not recommend this. Can't remember another time I've had a major device fail so quickly.

Review from Samsung US

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reply from Samsung Care

Hi there, We understand how you feel regarding this range. We are here to assist you. Please check pages 22 to 25 of the user manual for steps on how to set the burners and tips on selecting the proper cookware. https://downloadcenter.samsung.com/content/UM/202502/20250214164150842/O_IB_FULL_NE5000A_NE63A6751-04_AA_EN.pdf Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148855243), and it will help our team pull up your information. ^Rodel

Oct 26, 2022

Lindsey

2 out of 5 stars review

Love the double over

[This review was collected as part of a promotion.] The set looks great but stove is definitely not as great as are old one. Over works well but stovetop is slow in heating to saute is impossible. Hate the stovetop, but it matched :(

Review from Samsung US

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reply from Samsung Care

Thank you for your observation of the range, Lindsey. We're here to help check the possible fixes for your unit! To maximize the heating temperature on your stovetop, I recommend using this link below: https://www.samsung.com/us/support/troubleshooting/TSG01001944/ If you have further questions or inquiries, please feel free to get back to us via the following options for assistance: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145102764, to help our team pull up your information. Have a great day. ^Chrystel

Jan 18, 2025

Bones

5 out of 5 stars review

Love the split oven feature

[This review was collected as part of a promotion.] This is my first Samsung range, purchased just before Christmas. It handled my Christmas dinner great, everything cooked perfectly

Review from Samsung US

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Jul 22, 2022

Beazt

4 out of 5 stars review

Excellent features

[This review was collected as part of a promotion.] I brought this because the features are excellent . The design is very good especially since it’s stainless steel. Nice touch

Review from Samsung US

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Nov 23, 2022

Unhappy

1 out of 5 stars review

Difficult to get started

Purchased the stove and can’t work it b/c I am unable to find the manual online. It shouldn’t be this hard. In addition I can’t connect it to the internet either. Out side of that it’s a really nice stove

Review from Samsung US

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reply from Samsung Care

Hi There, Thank you for your purchase. Let us share with you the details needed to get you started! Preparing meals with a gas range is time-efficient. Let's take your cooking experience to the next level. Please see these links for details. I have provided your model's online user manual for your reference: https://downloadcenter.samsung.com/content/UM/202207/20220713103626154/NX60A6751SS_AA_DG68-01379A-01_EN_MES_CFR_220712.pdf Kindly turn to page 43 of the user's manual to set the wi-fi: https://downloadcenter.samsung.com/content/UM/202207/20220713103626154/NX60A6751SS_AA_DG68-01379A-01_EN_MES_CFR_220712.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145196343, to help our team pull up your information. Have a great day. ^Chrystel

Oct 13, 2024

windowman

4 out of 5 stars review

Nice features

In general we are very pleased, the only issue is the main control panel is not backlit, difficult to see. Air fryer works great. Instruction manual should be more extensive.

Review from Samsung US

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Nov 3, 2022

DeeDee

5 out of 5 stars review

Smart Freestanding Gas Range - Samsung

[This review was collected as part of a promotion.] I cannot tell you how much this range has changed my cooking experience. I have never been so excited to cook

Review from Samsung US

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Jul 23, 2024

jrodriguez069

5 out of 5 stars review

Love this oven

[This review was collected as part of a promotion.] I bought this about three months ago. I have used all the features from air fryer, convection oven, seperate oven cooking and the best of all the flat griddle.

Review from Samsung US

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