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Customer reviews for Select Surfaces Barnwood SpillDefense Laminate Flooring, 12.34 sq. ft. per box for
Select Surfaces Barnwood SpillDefense Laminate Flooring, 12.34 sq. ft. per box
4.6 out of 5 stars
stars614 ratings310 reviews
  1. 5 stars81% (497)
  2. 4 stars8% (52)
  3. 3 stars3% (20)
  4. 2 stars1% (8)
  5. 1 star6% (37)
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Showing 291-300 of 310 reviews
Mar 27, 2021
Jim
1 out of 5 stars review

Not 24 hour waterproof

Used this product in my dining room and was very pleased with it. Decided to put in my kitchen. When reinstalling my dishwasher a connection became lose and leaked. Used my shop vac and a fan to clean water up within the hour. 34 butt joints raised considerably and had to be replaced. Was extremely disappointed in it’s performance.

Helpful?2Z8MACPP0GZK14214257971
reply from Select Surfaces

Hi Jim. We're sorry to hear about your experience. While our SpillDefense laminates are resistant to spills and splashes, they are not resistant to flooding or contact with a large amount of water, so an incident such as a broken dishwasher may cause damage to any laminate floor. If you still have any questions, please contact us at techsupport@selectsurfaces.ca so that we can assist you. Thank you, Select Surfaces.

Dec 28, 2021
Shipwreck
1 out of 5 stars review

Tears

Installed over 2,000 square feet for our new home. Our hot water heater burst due to freeze and caused chair reaction of damaging entire flooring. The hot water (1) warped the planks instantly 2) no amount of drying with towels or professional blower/dryers helped , (3) all of the wet seams failed, (4) the pads created mildew from the water in between them and plank with squishy water when walked on that would leak out after week of attempts to blow it dry, (5) once planks dried they peeled and wobbled never same cause the backing swelled (6) we removed all moisture damaged planks and moisture was still found on subfloor hiding. (7) had to rent a commercial bin to throw all the flooring out because of how it’s one direction installed from beginning to end, now we have concrete subfloors and it’s dangerous. Want our money back, 100% Disabled Veteran now not safe on concrete subfloors.

Helpful?2Z8MACPP0GZK14214257971
reply from Select Surfaces

Hi, We're sorry to hear about your experience. While our SpillDefense laminates are resistant to spills and splashes, they are not resistant to flooding or contact with a large amount of water, so an incident such as a broken hot water heater breaking may cause damage to any laminate floor. If you still have any questions, please contact us at techsupport@selectsurfaces.ca so that we can assist you. Thank you, Select Surfaces.

May 10, 2021
Rogie
1 out of 5 stars review

Not Recommended

Purchased this product for my stairs. I had to order the stair nosing from Select Surfaces and the color doesn’t even come close to matching. The nosing has a grayish tone. It is not the same color as the trim that can be purchased from Sam’s. After contacting customer service, I sent them a picture of the nosing and they said it was the correct color. The laminate also appears to be cheaply made. Some of the planks were chipped on the edges from shipping.

Helpful?2Z8MACPP0GZK14214257971
reply from Select Surfaces

Hi Rogie. We're very sorry to hear about your experience. Please send us an email at techsupport@selectsurfaces.ca so that we can assist you with both issues. Thank you, Select Surfaces.

Sep 2, 2023
FireflyJenn
1 out of 5 stars review

Terrible to install

I bought this laminate to use throughout and airBNB I’m building. I have tried multiple times and multiple ways to install it. I watched several videos and reached out to the manufacturer. After several hours and multiple attempts I called someone who has installed flooring and he spent several hours trying. The edges break off and then won’t stay “clicked” in. You can do a few rows just fine and then if something causes one piece to break all of it does. I have installed laminate flooring before and this has been sooo difficult. Out of time and energy- all 49 boxes going back.

Helpful?2Z8MACPP0GZK14214257971
reply from Select Surfaces

- Hello, we are sorry to hear you ran into difficulties installing our laminate flooring. As this is a thicker flooring than most on the market, it can be more difficult to click because it isn’t as flexible as thinner laminates. However, our laminate flooring has an advanced SpeedLoc™ system that should allow for easy installation. As for the edges, it should not break unless you force it or tap it with weight and pressure. We recommend watching the installation video on our website or on samsclub.com, as well as carefully reading the installation guide before starting. If you have any additional questions, please contact us at 1-855-250-8167 or email techsupport@selectsurfaces.ca. Thank you, Select Surfaces.

Sep 1, 2022
limit2
2 out of 5 stars review

ok

Doesn’t look like the display. Trouble getting it to fit. Several areas where it doesn’t fit together properly. Took a while to realize that’s how it is. The installer said he would never work with flooring from Sams again. Not finished installing so not sure how it’ll hold up.

Helpful?2Z8MACPP0GZK14214257971
reply from Supplier Response

Hello, We are sorry to hear you ran into difficulties installing our laminate flooring. We always recommend watching the installation video on our website or on samsclub.com, as well as carefully reading the installation guide before starting. If you are still experiencing issues with the first couple rows, our technical support team can guide you through some tips for easy installation. As this is a thicker flooring than most on the market, it can be more difficult to click because it isn’t as flexible as thinner laminates. However, our laminate flooring has an advanced SpeedLoc™ system that should allow for easy installation. If you have any additional questions, please contact us at 1-855-250-8167 or email techsupport@selectsurfaces.ca. Thank you, Select Surfaces

May 2, 2023
Barnwood
5 out of 5 stars review

Quality Flooring and value!

We bought this flooring in 2020 and this is our third home using the Sam’s laminate. It is very durable as we have 3 small dogs that occasionally have accidents and we have had no problems at all. I love how easy it is to keep clean and we went with Barnwood this time thru our dinning room, living room and hallway. My hubby laid the laminate and it went down easily. We especially love the thickness and price. It’s not too light and not too dark. So it doesn’t show up pet hair and dirt like dark flooring would. Highly recommend!

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Nov 20, 2020
jackie
5 out of 5 stars review

amazing floor!

We absolutely love this floor. Installed in throughout our entire main level of the house. It looks amazing and holds up really well with kids.

Helpful?2Z8MACPP0GZK14214257971
Jun 20, 2020
mpsp73
5 out of 5 stars review

Great flooring

Got this for my kitchen and bathroom and love the way it looks easy to use and work with. Everyone that has seen it lives the way it looks

Helpful?2Z8MACPP0GZK14214257971
reply from Select Surfaces

Hi! We're very glad you're enjoying our laminate flooring. We'd love to see pictures of the finished result at https://www.selectsurfaces.ca/send-us-your-photos. Thank you, Select Surfaces!

Mar 30, 2023
Addy
1 out of 5 stars review

would not recommend

We did our whole downstairs in this floor. It’s very pretty but it does not hold up! Water damage caused peeling and its chipping. Terrible

Helpful?2Z8MACPP0GZK14214257971
reply from Select Surfaces

Hi, We're sorry to hear about your experience. While our SpillDefense laminates are resistant to spills and splashes, they are not resistant to flooding or contact with a large amount of water. So an incident with large amounts of water may cause damage to any laminate floor, such as chipping and peeling. If you still have any questions, please contact us at techsupport@selectsurfaces.ca so that we can assist you. Thank you, Select Surfaces.

Nov 13, 2024
DeniseL
4 out of 5 stars review

Excellent finish!

[This review was collected as part of a promotion.] We love the waterproof/spill-proof flooring with such a beautiful finish! Very durable!

Review from selectsurfaces.ca
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