Thank you for bringing this to our attention. We're very sorry to hear about your experience. As pet lovers and pet owners ourselves, we can assure you that the quality and safety of our products are our top priorities. We'd like to learn more about your experience with Purina ONE SmartBlend Adult Dry Dog Food, Natural Lamb and Rice Formula and offer our help. When you have a moment, please call us at 1-866-787-4621 (866-PURINA1). We are available from 8 a.m. to 6 p.m. (CST) Monday through Friday, and 8 a.m. to 5 p.m. (CST) Saturday. We look forward to speaking with you soon. - The ONE Team