Thank you for reaching out. We are very sorry to hear you had this experience with Purina ONE SmartBlend Adult Dry Dog Food, Natural Lamb and Rice Formula. It’s certainly not typical. We’re pet owners and pet lovers too, and the foods we make for your pets are the same foods we feed ours. Safety and quality are our top priorities. We'd like to learn more and lend a helping hand. When you have a moment, please give us a call at 1-866-787-4621 (866-PURINA1). We are available from 8 a.m. to 5 p.m. (CST) Monday through Saturday. We look forward to speaking with you. – The ONE Team

Thank you for taking the time to share this with us and giving it a try. We're happy to hear that ONE SmartBlend Natural Lamb and Rice, Adult Dry Dog Food was a big hit for your dogs. We really appreciate your positive feedback and support. - The ONE Team

We're glad to know Purina ONE SmartBlend Natural Lamb and Rice, Dry Dog Food is making a difference in your dog's health. Thanks for your support. We value your loyalty and invite you to contact us for any other concerns thru this link: https://www.purina.com/contact-us. - The ONE Team