It was a great fridge, but I have been trying to get it fixed under the extended warranty, and the company that is supposed to fix it wants me to pay $400 and have someone come look at it, which I have to find. After I said I couldn't find a certified repairman, they wouldn't reply to me and have ignored me. Samsung is supposed to be reliable, and I also called them, and they said they can't do anything to help. Was stationed twice in Korea and have only Samsung products, but this is disappointing.

[This review was collected as part of a promotion.] I absolutely love this new fridge! It is the perfect size for us, has the right amount of compartments and we love, love, love the beverage center. We actually did not think we'd use the pitcher as much but we use it ALL THE TIME. Also, love the ice maker in the freezer - it makes TONS of ice and it not as inconvenient as we thought it would be. Love the design too - even though it is slightly larger than our last fridge, having no handles and a completely flat front makes it fit our space better and makes the kitchen seem slightly larger. Overall, very happy with the purchase.

[This review was collected as part of a promotion.] Shelving positions are not well thought out. Several more adjustment positions would earn a 5 star ration. Freezer compartment is very good and per-determined temps are excellent. Very happy with purchase overall.

[This review was collected as part of a promotion.] This is the largest refrigerator I've owned, and I love it. The length of the drawers has been particularly nice. The hidden beverage center also appeals to me because of how sleek and nice the exterior remains.

[This review was collected as part of a promotion.] looks cool and functional as well except for a few over engineered features. no need for a tap and autofil pitcher. just more things to go wrong. hopefully will last long enough to make it worthwhile

[This review was collected as part of a promotion.] We wish the refrigerator would have been available with the black doors we wanted instead of having to go through the process of getting the door panels sent to us. Also would like to have the door about 4 inches shorter to make opening it eaiser. Ice maker is nice and quiet. Lots of room and nice trays.

We purchased our Bespoke counter depth refrigerator almost 1 year ago. We love the beverage centre; the automatic auto refill. Shelving is well designed. Guests are always impressed when we offer them small or large ice cubes ! storage is excellent both fridge and freezer. Definitely recommend.

We noticed very early after receiving the refrigerator that food was not keeping as it should. We saw from other reviews that temperature maintenance was an issue with some Samsung models. We purchased a digital thermometer that would record high, low, and current temp and placed it in the back of the refrigerator. We learned temperatures varied widely, rarely, if ever, getting to the refrigerator setting (see attached photo). We worked around this by keeping very perishable items in our old 12 year old Samsung we moved to our garage. Recently we opened the freezer to see one of the ice makers was leaving a sheet of ice, rather than cubes. Unfortunately, because the unit was installed in June of 2024 and it is now October of 2025, and the manufacturer warranty is only one year, we are faced with the cost of diagnosis, repair (if possible), or purchasing a new unit. I am disappointed that such a costly product does not function as it should and needs service or replacement within such a short amount of time. I do not recommend this product.

[This review was collected as part of a promotion.] Love the water feature although, changing the water filter it has broken three times now.

[This review was collected as part of a promotion.] Great features! Everything works perfectly in spectacular conditions!