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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator
4.6 out of 5 stars
stars
943 ratings943 reviews
  1. 5 stars76% (721)
  2. 4 stars16% (148)
  3. 3 stars2% (23)
  4. 2 stars1% (12)
  5. 1 star4% (39)

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Showing 81-90 of 943 reviews
Jul 19, 2026
Reviewer name: Lulu
5 out of 5 stars
5 out of 5 stars review

Great color changing

[This review was collected as part of a promotion.] I love this fridge soooo much ! The option of changing the color is what sold me. I love changing things a lot so this was perfect for me. 4 months in and running great!

Review from Samsung US
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Jul 23, 2026
Reviewer name: mdsommerfeld
4 out of 5 stars
4 out of 5 stars review

Love it.

[This review was collected as part of a promotion.] This fridge came with the home we purchased. We love everything about it, except it does not have filtered water, it has filtered ice, just no water.

Review from Samsung US
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Jul 6, 2026
Reviewer name: TOGLOK
5 out of 5 stars
5 out of 5 stars review

Excellent refrigerator

[This review was collected as part of a promotion.] I love it. It works so well I’ve had zero problems. I’ve owned it for three years. The app also is very intuitive.

Review from Samsung US
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Jun 30, 2026
Reviewer name: Leydi
5 out of 5 stars
5 out of 5 stars review

I love it

[This review was collected as part of a promotion.] It is something spectacular, easy to handle the cooling mode, it has a very wide capacity and a lot of accessibility and finishing.

Review from Samsung US
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Jul 1, 2026
Reviewer name: Timboslice
5 out of 5 stars
5 out of 5 stars review

Incredible

[This review was collected as part of a promotion.] Capacity, Cooling, and Efficiency, this maybe the best fridge I have ever owned, or to mention the ice dispensing, and the customization of the shelving.

Review from Samsung US
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Jul 13, 2026
Reviewer name: christi
5 out of 5 stars
5 out of 5 stars review

perfect purchase

[This review was collected as part of a promotion.] fridge and freezer are superior quality, adjustable shelves make everything so much easier, freezer is deep and spacious. perfect fit for our large family

Review from Samsung US
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Feb 13, 2026
Reviewer name: cch225
2 out of 5 stars
2 out of 5 stars review

Great until it breaks

Good fridge, functions well, looks nice. Biggest concern is the freezer drawer came off track and then bent the track within the first month of installation. In order to not scrape up our floors, we've had to pull the full fridge awkwardly out of it's normal location. Samsung is unwilling to assist despite their service department stating it was a faulty part on their end. Wouldn't purchase this again, that's for sure.

Review from Samsung US
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reply from Samsung Care

Hello there, We understand how frustrating it can be when a freezer drawer issue affects normal use, especially so soon after installation. We’re here and willing to help. To review the drawer concern and the previous service findings, please contact us directly so we can look into your service history and assist further. You can reach us here: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152106349), so our team can pull up your information. Thank you! ^Joshua

Jan 6, 2026
Reviewer name: Leonalove32
1 out of 5 stars
1 out of 5 stars review

Beverage Pitcher Develops Mold Under Normal Use

I’m very disappointed with the Samsung Beverage Center pitcher. Just over one year of normal household use, the pitcher began developing mold inside the lid and spout mechanism—areas that cannot be fully accessed or cleaned, even with regular washing. This is not due to misuse. The pitcher was rinsed and cleaned frequently, yet moisture becomes trapped inside the sealed lid components, creating an environment where mold grows. Because this is a drinking-water component, this represents a serious sanitation and food-safety concern. The refrigerator itself works well, but the beverage pitcher appears to have a design flaw. A component intended to hold potable water should not develop mold internally under normal use, nor should it require replacement just outside the warranty period. Samsung declined to replace the pitcher because it was slightly past the one-year warranty, which is frustrating given that this is clearly not normal wear and tear. I would caution anyone considering a Samsung refrigerator with a Beverage Center to be aware of this issue and the potential cost of replacing the pitcher or lid. Samsung needs to redesign this component or treat it as a known defect.

Review from Samsung US
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reply from SEA Care

We want you to have a better experience with your refrigerator, Leonalove32. Let us help you out. Discard the pitcher, and clean the fridge to make it germ-free. Please click the link and the hyperlinks and watch the embedded video for tips. Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice If you decide to purchase a replacement pitcher, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151773996 so our team can pull up your information when you message us. Have a great day. -John

Dec 27, 2025
Reviewer name: txshopper
5 out of 5 stars
5 out of 5 stars review

Plenty of space

[This review was collected as part of a promotion.] I'm very happy with this 30 ft.³ refrigerator. Plenty of space, but be aware that is deeper than the usual refrigerator and will stick out an extra 6 inches or so. Temperature regulation seems to be accurate. Icemaker kicks in after 24 hours and fills the very large tray in short order. Two sizes of ice. My family loves that.

Review from Samsung US
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Apr 20, 2026
Reviewer name: Mary
5 out of 5 stars
5 out of 5 stars review

Great features and capacity

[This review was collected as part of a promotion.] Big capacity provides excellent cooling settings to both fridge and freezer, great efficiency with very easy customization to set up and maintain worth for the price has a good dispensing I love it and I recommend it to everyone, you can change door stainless steel panels to the colorful glass panels making look prettier than it is combining with your kitchen colors . Also have beverage center with Water pitcher at door very fancy and nice auto pitcher filled and auto ice maker option it’s a great acquisition it’s my second one I upgraded it and I love everything about it very convenient for family who enjoy fridge with a great space.

Review from Samsung US
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