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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator
4.6 out of 5 stars
stars
943 ratings943 reviews
  1. 5 stars76% (721)
  2. 4 stars16% (148)
  3. 3 stars2% (23)
  4. 2 stars1% (12)
  5. 1 star4% (39)

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Showing 91-100 of 943 reviews
Apr 18, 2026
Reviewer name: Scarly boom boom
5 out of 5 stars
5 out of 5 stars review

Awesome fridge

[This review was collected as part of a promotion.] I absolutely love this fridge! The glass is awesome you can write on it like a dry erase board and no fingerprints. It's large and spacious for our family of 6. The ice machine is awesome and provides 2 different size cubes. I also love the shelves. They are easy to clean and do not trap dirt like our previous Samsung model. The panels can be changed out to fit our decore as we grow as well. This fridge is versatile, sleek, and stylish.

Review from Samsung US
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Apr 14, 2026
Reviewer name: Twinm0m
5 out of 5 stars
5 out of 5 stars review

I love my fridge.

[This review was collected as part of a promotion.] I’ve been using this fridge for a while now and I’m honestly really impressed. The capacity is perfect—it holds a lot more than I expected without feeling cramped, which is great for a busy household. The cooling is consistent throughout the entire fridge. I haven’t had any issues with warm spots, and everything stays fresh longer, especially produce. The freezer works just as well and keeps items solid without freezer burn. I also like the customization options. The adjustable shelves and compartments make it easy to organize everything, whether I’m storing large containers or smaller items. The dispensing feature works smoothly and is convenient for everyday use—no leaks or issues so far. Plus, it’s quick and easy to use. Overall, it’s very efficient, runs quietly, and looks great in the kitchen. Definitely worth it—I’d recommend it to anyone looking for a reliable and well-designed fridge. The price range was perfect for us. With an extended warranty it came out to about 2k. Plus I use the glass doors as white boards

Review from Samsung US
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Apr 22, 2026
Reviewer name: Stephf
4 out of 5 stars
4 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Great refrigerator only thing I would say is figuring out some of the features was not as transparent on the instructions or on anyone’s videos lol but it’s great would be interested how the 4 door is vs the 3

Review from Samsung US
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Apr 21, 2026
Reviewer name: Anthony
4 out of 5 stars
4 out of 5 stars review

great fridge

[This review was collected as part of a promotion.] the fridge is amazing, It stays cool and has a lot of room to fit food. The drawers and the doors are quiet. The drawers also has a lot of room. The customization options are amazing and range in various ways. The dispensing of the ice and water is fast and efficient.

Review from Samsung US
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Jan 13, 2026
Reviewer name: rrb300
4 out of 5 stars
4 out of 5 stars review

Nice unit.

[This review was collected as part of a promotion.] We wish the refrigerator would have been available with the black doors we wanted instead of having to go through the process of getting the door panels sent to us. Also would like to have the door about 4 inches shorter to make opening it eaiser. Ice maker is nice and quiet. Lots of room and nice trays.

Review from Samsung US
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Apr 15, 2026
Reviewer name: BennyHil
2 out of 5 stars
2 out of 5 stars review

Faulty Compressor

[This review was collected as part of a promotion.] The refrigerator was great until the compressor went out and then it was unrepairable due to where the leaks are. I was told that Samsung started using nickel and steel and so the compressors breakdown.

Review from Samsung US
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reply from Samsung

Hi BennyHil, a refrigerator that performs well and fits into your kitchen plays an important role in day‑to‑day routines. Having an appliance you can rely on supports smooth operation, and general care can help maintain long‑term performance. Reviewing general care and system information can be a helpful way to stay informed about overall refrigerator use and available options. This guide provides helpful details on system operation and care. https://www.samsung.com/us/support/troubleshoot/TSG10003479/ If additional help is needed after completing the recommended steps, we’d like to review this further, check available options, and advise you on next steps. Please include reference number 1152419302 when reaching out to help streamline assistance. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung values your continued support. Khristine Samsung Care

Jan 1, 2026
Reviewer name: mlyn
1 out of 5 stars
1 out of 5 stars review

Poor choice

This is the worse refrigerator I've ever owned. The alarm goes off too quickly, in my opinion, and cannot be deactivated. Yet, if a door or drawer is left slightly ajar, it does not alarm. (Led to overnight thawing of freezer products.) Levelers cannot be adjusted to the extent the doors will shut without effort after opening. The drawers cannot be extended far enough to easily reach items in back. The crisper has no adjustable ventilation for humidity; therefore it is just another small drawer. Small 3" door shelf can't be seen or accessed without bending over. The beverage center takes up space therefore limiting the shelf space and most tall items have to be on door unless small shelf over drawer is retracted, creating even less shelf space. One definitely cannot defrost a turkey in it. Like most "chest" freezers, one seldom knows what is on the bottom without removing items on top and this model could have benefited from compartments or more than one pull out drawer where the ice is. The glass doors are always covered with fingerprints (from having to push the door closed) though I could have lived with that if it was my only objection. The drawer grooves and indentations make cleaning difficult and the area to open the freezer catches crumbs & such and is very hard to clean due to its shape. I made a poor choice for a family of only two.

Review from Samsung US
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reply from Samsung Care

Greetings, We understand your disappointment with not having the best experience with your refrigerator. Let us help. Here is a link to the user manual; kindly go to pages 21, 36, 42, and 60 to help you with the issues of your refrigerator. User manual. https://downloadcenter.samsung.com/content/UM/202504/20250411101254782/FDR_RF8000B_DA68-04402K_EN_MES_CFR_250403.pdf If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1151751192) to help our team pull up your information when you message us. Thank you. -Ricardo

Feb 26, 2026
Reviewer name: refrigerator sucks
1 out of 5 stars
1 out of 5 stars review

Horrible product

This refrigerator stopped working properly in less than 2 years. There is a defect in the design, cannot even change the water filter without it breaking. This is my third time changing the filter. The last 2 times the water and icemaker completely stopped working.

Review from Samsung US
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reply from Samsung Care

Hello there, We understand how disappointing it is when a refrigerator stops working properly so soon — especially with recurring problems related to the water filter, dispenser, and ice maker. We’re here and willing to help. For issues where the ice maker stops producing ice or stops working, please follow the guide below and click the embedded link for troubleshooting steps: Samsung ice maker is not working https://www.samsung.com/us/support/troubleshoot/TSG10002387/ For issues where the water dispenser stops working, please follow this guide: Samsung refrigerator water dispenser issues https://www.samsung.com/us/support/troubleshoot/TSG10003791/ For guidance on properly replacing the water filter — including tips to avoid damage — please see: How to replace the water filter in a Samsung refrigerator https://www.samsung.com/us/support/answer/ANS10005090/ If the problems continue after reviewing these steps, please contact us directly so we can review your unit and assist with next steps: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152176516), so our team can pull up your information. Thank you! ^Joshua

Feb 27, 2026
Reviewer name: Tlrheins
5 out of 5 stars
5 out of 5 stars review

Love my new frig.

[This review was collected as part of a promotion.] This frig is beautiful in my kitchen. It has so much room and I love the integrated water pitcher and quick glass filling feature. I love that there are two sizes of ice. The freezer is deep and hold a lot of food.

Review from Samsung US
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Feb 9, 2026
Reviewer name: Dorothy
1 out of 5 stars
1 out of 5 stars review

Not worth the money

Problems since day one. Ice maker replaced under warranty. Is now out again and having to pay an appliance company to repair/replace. Doors do not close property. Have to push out flap on left door every time to get it to seal right. Hate this Fridge!!

Review from Samsung US
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reply from SEA Care

Dorothy, we understand your frustration if your ice maker stopped working after it was repaired. We want to speak with you directly to provide support and explore options to help you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1152058399) to help our team pull up your information. Have a great day. ^Camille