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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator
4.6 out of 5 stars
stars
1,018 ratings1,018 reviews
  1. 5 stars77% (786)
  2. 4 stars15% (154)
  3. 3 stars2% (25)
  4. 2 stars1% (14)
  5. 1 star4% (39)

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Showing 71-80 of 1,018 reviews
Aug 2, 2026
Reviewer name: CeeCee1207
3 out of 5 stars
3 out of 5 stars review

Nice refrigerator but limited panels available

[This review was collected as part of a promotion.] Refrigerator so far is good. HOWEVER, I bought this specific model because they had options for different color panels one being a bronze option. After I bought it they discontinued the color and now only have a few options available. I feel like it was a bait and switch

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
reply from Samsung

Hi CeeCee1207, We sincerely appreciate your honesty and the opportunity to learn more about your experience. Your feedback helps us better understand our customers' needs and improve the support we provide. We greatly value the time and effort you invested in sharing your thoughts with us. Glaiza Samsung Care

Aug 5, 2026
Reviewer name: Bdd67
5 out of 5 stars
5 out of 5 stars review

Well designed fridge

Haven't had it long yet but so far it is great. Plenty of space inside for everything. Love the ice maker and where it is located in the fridge…the two types of ice it makes and the storage trays are wonderful. The water dispenser is awesome….big plus having the self filling water pitcher. The double left side door is very handy to have ….makes it easy to quickly access can and bottle beverages.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
Aug 9, 2026
Reviewer name: Tracz
3 out of 5 stars
3 out of 5 stars review

Good not great

[This review was collected as part of a promotion.] Overall it has been a great piece. However thee ice maker has not been so good. This model has a dual ice maker. The larger size went out after 2.5 years. Now just after 4.5 years the freezer doesn't seem to be staying cold. And the ice isn't making any at all. I love the smart features but, this has never told me there is anything wrong with freezer section.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
reply from Samsung

We appreciate you taking the time to tell us about your refrigerator, Tracz, and we're here to help with your ice maker and freezer. We've linked a guide below that includes helpful steps to keep your refrigerator cooling consistently: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ To improve ice maker performance, we've linked a step-by-step guide that covers temperature settings and other useful recommendations: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Thank you for choosing Samsung. Jeffrey Samsung Care

Jul 1, 2026
Reviewer name: Lynn
5 out of 5 stars
5 out of 5 stars review

Right size

We bought this counter depth refrigerator because we have downsized and no longer have a huge family to feed. We were surprised at how much it actually holds, didn't really feel much like we downsized, yet now we can reach everything inside the fridge. We love the beverage center! The hidden water dispenser makes the outside look so clean - and we actually chose this model because it does not have handles that stick out. Makes moving in front of it with a walker a dream ! Love the dual ice maker and have found the smaller cubes to be truly beneficial - from faster drink cooling to making flexible ice packs - a wonderful plus for us! We've only owned it a couple weeks but, if the ice maker holds up, this will be our favorite kitchen purchase!

Review from Samsung US
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Jul 19, 2026
Reviewer name: tocowa
1 out of 5 stars
1 out of 5 stars review

Poor Quality, Died After Four Years

[This review was collected as part of a promotion.] The refrigerator had a Freon leak after only four years and quit working. It began warming on a Sunday evening and was 60 degrees by Tuesday morning and all the food was ruined. The ice maker doesn't make enough ice to fill cups for a family of five and takes an extraordinarily long time to refill when empty. When changing the water filter, water spills out as they're inserted horizontally. The zero clearance hinges are nice, and allow the fridge to be placed near a wall that standard doors wouldn't allow.

Review from Samsung US
Helpful?6LQG9WDQRTK114210113426
reply from Samsung

We recognize how important your refrigerator is to your day-to-day routine, tocowa, and we appreciate you letting us know so we can assist. To support the best possible cooling and ice-making performance, the guides below provide useful recommendations and step-by-step instructions for reviewing temperature settings, airflow, ice maker operation, water supply, and other factors that can influence refrigerator cooling and ice production: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ https://www.samsung.com/us/support/troubleshoot/TSG10002387/ We're happy to help, and thank you for choosing Samsung. Meneleo Samsung Care

Aug 13, 2026
Reviewer name: LOVEJESUS
5 out of 5 stars
5 out of 5 stars review

Beautiful, Spacious & Perfect for My Kitchen

[This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐ I absolutely love this refrigerator! The Samsung Bespoke AI 3-Door French Door refrigerator is beautiful, spacious, and has been a great addition to my kitchen. I love the sleek, modern design and how much room it has for groceries without everything feeling crowded. The storage is well organized, the doors and drawers are easy to use, and it keeps everything consistently cold and fresh. One of my favorite things is how customizable and functional it is. It feels like Samsung really thought about both appearance and everyday convenience. It looks high-end in my kitchen while still being practical for a busy household. The smart features are a great bonus and make an already impressive refrigerator even better. I've been extremely happy with it so far and would definitely recommend it to anyone looking for a spacious, stylish, modern refrigerator with great features.

Review from Samsung US
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Jun 21, 2026
Reviewer name: BD0813
4 out of 5 stars
4 out of 5 stars review

Overall a great buy!

[This review was collected as part of a promotion.] It's beautiful, mostly easy to keep clean. Would like to be able to remove glass from plastic holders to clean as they get dirty easy. Also we have had for about 3.5 - 4 months, and we are having issues with our ice maker not making. It makes about 20 cubes a day of the big ice and none of the small ice. This just happened in the last couple days. I have read this is a common issue on these but easy resolution. We are hoping it works.

Review from Samsung US
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Aug 7, 2026
Reviewer name: segunky
4 out of 5 stars
4 out of 5 stars review

Great Beverage Center with a Premium Look

[This review was collected as part of a promotion.] I've been using this beverage center for a little while now, and overall I'm very happy with it. The design is one of the first things that stood out to me—it has a sleek, modern look that fits perfectly with the rest of my kitchen appliances. The French-door design makes it easy to organize drinks, and the interior lighting gives it a premium feel. Cooling performance has been consistent, and my beverages stay cold without any issues. I also like that I can customize the temperature settings depending on what I'm storing. It runs quietly, which is a nice bonus since my kitchen and living room are connected. The reason I'm giving it 4 stars instead of 5 is that I wish the shelves offered a bit more flexibility for larger bottles, and the fingerprint-resistant finish could be better. Those are minor issues, though, and they don't take away from the overall experience. If you're looking for a stylish, reliable beverage center with excellent cooling performance, this is definitely worth considering. I've enjoyed using it and would recommend it to anyone wanting to upgrade their entertainment or kitchen space.

Review from Samsung US
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Jun 29, 2026
Reviewer name: vkgg
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] The refrigerator has great so far. Have been using this for about 2 years now. The only thing that I don't like is the filter change process, it's a little cumbersome. But overall, I'd recommend this product.

Review from Samsung US
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Jul 17, 2026
Reviewer name: JoCoLady
5 out of 5 stars
5 out of 5 stars review

So far, so good

[This review was collected as part of a promotion.] Bought this refrigerator to replace a Samsung 4-door flex space Family hub fridge that died after 6 years. We got this new one on sale and the price was right. The beverage center is a great feature and the famoly likes having 2 types of ice. We love the more boxy, stream-lined look of this fridge. Having 4 full sized produce drawers was a must for me, as I do not care for refrigerators with the wide, but shallow drawer that is common on the bottom and this has what I wanted. All in all, it seems like a great fridge, but hoping that it lasts a little bit longer than the last one.

Review from Samsung US
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