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Customer reviews for Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors for
Samsung 24 cu. ft. Bespoke Counter Depth French-Door Refrigerator with Customizable Panel Colors
4.6 out of 5 stars
stars805 ratings805 reviews
  1. 5 stars77% (617)
  2. 4 stars16% (128)
  3. 3 stars2% (15)
  4. 2 stars1% (12)
  5. 1 star4% (33)

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Showing 191-200 of 805 reviews
Sep 15, 2025
Mynickname
5 out of 5 stars review

Great Fridge

[This review was collected as part of a promotion.] This is a nice fridge— 29 characters was to short so I put more

Review from Samsung US
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Nov 27, 2025
Trace
1 out of 5 stars review

Doesn't work

Just installed, and the lights and everything comes on, but it doesn't cool at all. So, not really a good refrigerator then.

Review from Samsung US
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reply from SEA Care

Hi Trace, This is not the experience we want you to have. Let us extend our help by providing the details you need for your refrigerator. Below is a link to help you with the refrigerator that is not cooling. Please note that there are hyperlinks you can click and a video you can watch for additional information. The refrigerator or freezer is not cooling at all: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Should you have other query, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1151434563) when you message us so our team can retrieve your information. Thank you. -Camille

Aug 23, 2024
Bradybunch
5 out of 5 stars review

We love are aumsung

[This review was collected as part of a promotion.] I bought this about a month ago and it is byfar the best fridge we have ever had so much room and cold. And the delivery team was the best experience we've ever had they had to take the door and hinges off and did with a smile. We love samsung

Review from Samsung US
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Jul 23, 2024
MomD
3 out of 5 stars review

Flipper malfunction

[This review was collected as part of a promotion.] Absolutely love the frig. itself. It's exactly what I was looking for!! The center flipper not working and needs repair. Manual closure necessary or does not stay cool and condensation collects on outside.

Review from Samsung US
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reply from SEA Care

Greetings, Ensuring your door closes properly is essential in optimizing the refrigerator's performance. Let's get the information you need to make sure your unit's door closes properly. The link below will help guide you in ensuring the refrigerator door closes and gives you its full performance. Please select the scenario that best fits your situation and learn more by checking the hyperlinks. Refrigerator or freezer doors will not close: https://www.samsung.com/us/support/troubleshooting/TSG01001017/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147374462) to help our team pull up your information when you message us. Have a great day. -Ernest-

Dec 27, 2024
puttingsomethinghere
5 out of 5 stars review

It's so... Big!

[This review was collected as part of a promotion.] We replaced a Whirlpool that was new when we moved into our new house. From almost day 1 the lights in the Whirlpool didn't work and, due to the ice maker in the refrigerator we would get water/ice condensation and buildup under the long drawer. Combine these things with potential impending tariffs and it was time to replace. I've always been wary of Samsung appliances due to the supposed difficulty in getting repairs and parts. I did a lot of research prior and this now seems to not be an issue. When we went shopping we were actually looking for a GE 'fridge but it was not in stock at the store we were at. As we started looking we kept coming back to the Samsung. What really kept our attention was the interior space, because the ice maker in in the freezer it opens up so much room in the 'fridge it's like gaining another 1/4 of the space back compared to others. With the ice maker in the freezer that should make the condensation water/ice buildup impossible in the 'fridge and the lights! I'm pretty sure angels sing when you open the doors. The outer 'skin' door that hides the water dispenser and pitcher is a great feature. I have drinks, butter, and other 'quick reach' items stored there. If I was to have a complaint it would be the ice tray covers, I understand that there is a reason for it but it's a bit fiddly, having to move a cover to get to the scoop then another cover to get to the ice is a lot. Also it would be nice to be able to compartmentalize the ice storage for things like ice packs. I'll probably 3D print something so that I can move the ice packs there and free up a bit of space for food. Otherwise it looks good, functions well and is very quiet. I'm glad we decided on Samsung this time.

Review from Samsung US
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Jan 29, 2024
LittleDi
4 out of 5 stars review

Noisy refrigerator, heed the warning

[This review was collected as part of a promotion.] I bought this a few months ago, and seriously, it is the nosiest refrigerator I have ever owned. Not convinced they installed it properly, as every time I open the bottom drawer it sounds like a crank.

Review from Samsung US
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Jun 10, 2022
LuvNewTechGadgets
5 out of 5 stars review

Nice Fridge!

[This review was collected as part of a promotion.] Very simple design. I'm getting used to not having handles on the doors. Inside is spacious, but different from my old LG. I like the two types of ice and the fresh water pitcher that refills. It helps with filling the coffee maker with fresh filtered water. We also have 4 drawers now rather than two. It's fun figuring out where to put everything. Right now there is a drawer full of chocolate. That has to change! :) All in all, we are getting used to it. No issues so far!

Review from Samsung US
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Jan 2, 2025
cac1962
5 out of 5 stars review

LOVE Bespoke!

[This review was collected as part of a promotion.] Love this refrigerator so much, this is my 2nd one purchased. I got the 1st for my main kitchen and then did a remodel for a mother-in-law apartment in our basement. Relocated the main one downstairs and purchased the white glass for the main kitchen. The placement of the shelves and useful door storage is excellent. The beverage center is probably my favorite option in the refrigerator, along with the 2 different kinds of ice. I drinkj a lot of water! Our pets benefit from the filtered water.

Review from Samsung US
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Sep 27, 2023
Finn05192023
5 out of 5 stars review

Ice and Cold Water Nirvana!

[This review was collected as part of a promotion.] My family can never get enough ice or water from the refrigerator and this new Samsung Bespoke with Beverage Center is the answer. Everyone loves the availability of cold water either from the dispensor or built in pitcher as well as TWO different sizes of ice available at all times!

Review from Samsung US
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Aug 21, 2024
Lilgenee
5 out of 5 stars review

Love the features

[This review was collected as part of a promotion.] I absolutely love our Bespoke refrigerator. It looks so lovely and sleek. It's very spacious, and I love the auto-fill pitcher and the water inside the door. I wasn't sure about the ice when we first brought it home, but I love the two cubes of different sizes. And the amount of ice it makes is excellent. I can't say enough good things about our new fridge.

Review from Samsung US
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