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Customer reviews for LG 24 cu. ft. Top Freezer Refrigerator for
LG 24 cu. ft. Top Freezer Refrigerator
3.6 out of 5 stars
stars
203 ratings203 reviews
  1. 5 stars45% (92)
  2. 4 stars17% (34)
  3. 3 stars11% (23)
  4. 2 stars6% (13)
  5. 1 star20% (41)
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Showing 41-50 of 203 reviews
Jun 19, 2022
Reviewer name: BeachBo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Simple but functional

[This review was collected as part of a promotion.] I was shopping for something that was more function that style, this is great refrigerator for what I needed. It still has the convenience of chilled water and ice but doesn’t have bulky doors and lost storage space for in door dispensing. The outside is simple stainless without handles so it has a very clean look and matched other stainless appliances well.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Jul 6, 2023
Reviewer name: Lasted 5 Months
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Lasted 5 months

It was delivered in January and quit running in June. We lost all of our food and had to take a day off of work for the repair man. Plus when we got it home we realized it didn't have a freezer light. It has a fancy water dispenser that we can t use , but no light.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Social Media

Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG refrigerator. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James.

Sep 20, 2023
Reviewer name: gibberish
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disappointed

[This review was collected as part of a promotion.] Fridge is just under 2 years old and already the freezer fan died and had to be replaced--and it wasn't covered under the warranty; I ended up spending almost 50% of what I originally paid for the fridge, so this was an expensive and disappointing fix.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hi, Cheryl. Thank you for sharing your experience with your LG Refrigerator. The freezer fan failure on a refrigerator that's less than two years old—and the fact that it wasn’t covered under warranty—definitely adds unexpected cost to ownership. Spending nearly half the original price on repairs is not ideal, especially when reliability is expected from a major appliance. For reference, you can explore LG refrigerator warranty coverage and service support here: https://www.lg.com/us/support/refrigerator-warranty. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this freezer fan repair cost issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Sep 20, 2022
Reviewer name: Bird75
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Stylish and Quiet

[This review was collected as part of a promotion.] We purchased this refrigerator about a month ago as a replacement for a larger (cu.ft.) but old and ailing side-by-side by a different manufacturer. Surprisingly, this somewhat smaller LG refrigerator seems to hold more food due to the efficient interior design. The exterior is stylish with no protruding door handles to take up additional space in our small kitchen. It is very quite and we have not any problems with either the refrigerator or freezer compartment so far.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Dec 4, 2022
Reviewer name: Classique
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It's all in the leveling.

[This review was collected as part of a promotion.] We had our new LG refrigerator delivered a little over a week ago. The delivery guys were fantastic. They had to reverse the doors, level it and bring it in and put it in the place of the old one. It was a perfect fit, and all was fine. And then I put the food in it. Loaded the freezer and filled the fridge. That's when the mystery began. I opened the freezer door and there was this loud snapping sound coming from the hinge of the door. We could not figure it out. I called your helpline and after explaining the situation the representative thought that it was because it was not level. What?? It was level when they brought it in and placed it in its spot. How can it not be level now. Well, let me tell you it took four days, two grown men, a pry bar, and some very creative thinking to get a shim and some wood slabs behind it because there was a counter on one side and a wall on the other. Finally, after I figured out how to get the wheel up on the piece of wood behind it in the right-hand corner with some small, sloped shims, we got it in place, and it still wasn't level. It then took the two grow men to figure out they needed to level the front. They finally got it level and it works!!!!! Never have I ever had to do this with a fridge, and I have had quite a few. Now I love it and hopefully will never have to go through this again. But at least I will know how to fix it.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Oct 20, 2022
Reviewer name: sundilly
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great size and sleek look

I purchased based on LG's excellent reputation for dependability. The refrigerator and freezer are roomy! I am limited on space and did not want a bottom freezer, so this was my option. I was disappointed that the icemaker was not factory installed and I had to pay extra for the kit which did not include tubing. The inside is very basic. Just shelves and two lower bins. I am looking for pull out under shelf drawers and don't see them offered on your website. I also was surprised to find that there is no light in the freezer. I overlooked that feature when looking at options for my kitchen but I now feel 'nickel and dimed' between the icemaker, pull out shelves and the light in the freezer. I feel the price I paid didn't reflect a stripped down, garage ready model. All that was really included was the inside water dispenser. I would appreciate a response. Thank you

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG fridge. We're sorry to hear that you are unhappy with some of the features of the unit. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Aug 4, 2022
Reviewer name: Elaine629
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice and spacious!

[This review was collected as part of a promotion.] We bought this fridge in June. I like that it is simple but spacious and modern looking without the frills. I don’t care for the bottom freezer or side by sides types. This fits perfectly in my kitchen with the other appliances I bought.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Aug 20, 2023
Reviewer name: Mary in CT
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very nice refrigerator

I’m really liking this refrigerator after using it for a month. My only complaints are that it should come with a built in ice maker and that the freezer should have a light, otherwise it’s perfect. I love the wide door bins that can accommodate gallon milk jugs and large juice bottles. Overall it’s a very nice unit.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Jun 27, 2023
Reviewer name: Anonymous
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Was it a good refrigerator?

[This review was collected as part of a promotion.] I bought an LG refrigerator in January 2022 and he decided to die last month. I will never buy another LG refrigerator again when it worked well it worked fine but the compressor decided to die and I consider it not money well spent.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Social Media

Hi, Davis! We're glad to hear you were enjoying your new refrigerator before it started running into this compressor issue, and if you could please call us at 800-243-0000, we'd be happy to show you that the money was well spent! ^Ian

Jul 7, 2023
Reviewer name: KS66
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

newly purchased fridge

[This review was collected as part of a promotion.] Bought about a month ago - was looking for a fridge that didnt have a lot of expensive features added. This is the closest one with a very good rating that fits that description. My only complaint would be for a freezer light - would be a very helpful addition. The stainless steel look does get quite messy, but I dont entertain so it doesnt really bother me too much. Looking forward to this purchase lasting for years to come.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931