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Customer reviews for LG 24 cu. ft. Top Freezer Refrigerator for
LG 24 cu. ft. Top Freezer Refrigerator
3.6 out of 5 stars
stars
201 ratings201 reviews
  1. 5 stars46% (92)
  2. 4 stars17% (34)
  3. 3 stars11% (23)
  4. 2 stars6% (13)
  5. 1 star19% (39)
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Showing 41-50 of 201 reviews
Jul 31, 2022
sundevil71
5 out of 5 stars review

Verified Purchase

So Far, So Good

[This review was collected as part of a promotion.] We bought this a couple of weeks ago when our 20 year old fridge finally quit running. Consumer Reports gave it a "Best Buy" rating and that convinced us on the purchase. It comes with a water line to dispense drinking water but, since we live in an older home with copper tubing, the installers weren't allowed to hook it up. No problem as we didn't use one in the old fridge either. (We've used a Britta Water Bottle for years). We also took out the water filter that came with the fridge and closed it off with the provided cap. We didn't get the optional ice maker either. It has 2 shelves (we would've preferred 3) and no deli meat keeper as our old fridge had. We just put a bin on 1 of the shelves and that works as there is plenty of room in the fridge as well as in the freezer area. There are bins, with adjustable settings for humidity, for fruits and vegetables. It runs quietly so no complaints there. Only thing we don't like about it is the stainless steel finish which shows finger marks very easily. Soap and water removes that but still....All in all, we're pleased with our purchase.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Oct 25, 2023
Mimi Pickle
4 out of 5 stars review

Verified Purchase

OK

I've had the refrigerator for 2 weeks. I ordered the ice maker separately from LG because it would not be available from the appliance store for more than 6 weeks. The refrigerator came with 4 small dents in the door, so the appliance store repairman will replace the door for us this week. He installed the ice maker and we do have water AND ice, contradictory to other reviews that I've read about this model. I miss having a meat and cheese drawer, but I kept the drawer from my old refrigerator and laid it on a shelf, but then it takes up space on the shelf. The refrigerator section is way big enough, but the freezer on top seems to be smaller than our old freezer part of the same size refrigerator.. I don't like all of the fingerprints on the front of the stainless steel refrigerator.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Sep 4, 2022
w52edwards
3 out of 5 stars review

Verified Purchase

efficient style

we have had this for about 2 months. We chose it because it is an LG and we wanted the old fashioned freezer on top because it is most efficient. We did not get the ice-maker because that is troublesome on many models (not particularly LG). We are getting water on the top shelf

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy

Dec 18, 2023
Lake Jim
3 out of 5 stars review

Verified Purchase

Nice and cold, but slightly disappointed.

[This review was collected as part of a promotion.] Fridge is nice and cold, as is the freezer. But there is no light in the freezer, and that is disappointing. We also found it is difficult to find things in the fridge, as we are not used to bending over. (Previously had a bottom freezer).

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Digital Care Team

Hey there, we are sorry to hear that your expectations were not met with your LG Top Freezer. We strive to build products that exceed our customers needs, and we see yours has fallen short. Thank you for taking the time to leave your feedback, as we will surely implement this going forward. Should you need any specific help, don't hesitate to reach us on Facebook or X using @LGUSSupport. ~TammyJo

Jul 6, 2023
Lasted 5 Months
1 out of 5 stars review

Verified Purchase

Lasted 5 months

It was delivered in January and quit running in June. We lost all of our food and had to take a day off of work for the repair man. Plus when we got it home we realized it didn't have a freezer light. It has a fancy water dispenser that we can t use , but no light.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Social Media

Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG refrigerator. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James.

Oct 18, 2022
Kym55
2 out of 5 stars review

Verified Purchase

Manufacturer Design Fail

I’ve had this refrigerator just at 2 weeks now. As far as the refrigerator itself goes it is working as it should be. A little noisier than I think it should be but it works. The terrible thing about this refrigerator is the design of the door going all the way to the floor. Within the first couple of days I caught my foot with it. Just this past weekend I did it again (and I’ve been very careful trying to keep away from the door) and this time it was very bad. I think the toe is broke and I will probably lose the nail. Very painful.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Apr 23, 2023
Rod73
4 out of 5 stars review

Verified Purchase

I purchased this for a rental property, and the features and price were very desirable. The problem my tenant had was with the refrigerator shelf supports. The clips that held the shelves in place gave way when the shelves were loaded with food items. LG was contacted and they sent replacement shelves since it was still under warranty.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Feb 21, 2024
TZ61
4 out of 5 stars review

Verified Purchase

More room than I expected.

[This review was collected as part of a promotion.] I used to have a side-by-side but opted for a regular freezer top instead. I was very surprised of the interior space and also the improved quality of the water from the water filter. The only drawback is that I keep bumping my head on the (overhead) freezer door whenever I close the Fruits and Vegetable drawers at the bottom drawer of the fridge. It is necessary to step back a half step first and not stand straight up in order to avoid the "bump."

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Feb 20, 2023
RKR158
3 out of 5 stars review

Verified Purchase

Size is amazing

Have had it less than 4 months and it has already broken down and I have already been waiting 2 weeks for a repair person to come out and look at it. Still have atleast 8 more days before they are scheduled to come out. Very disappointed in the service center

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Social Media

Hello there. We at LG understand how troubling this can be. We keep ourselves a goal of keeping a smile on our faces and this is certainly not the kind of experiencing we would like you to have with our products. Please contact our Customer Support Center at(800)243-0000. `Jai.

Sep 22, 2022
PMS49
5 out of 5 stars review

Verified Purchase

Exactly what we needed.

[This review was collected as part of a promotion.] I was shopping for several months for the precise design that would fit my space and kitchen layout. The 36" models would have interfered with other features and the smaller cubic foot models were too small. I liked this Model a lot, but put off buying for a while. Then, suddenly, it became an urgent need as my old fridge went kapoot. I isisted at the stores we went to that the LG LRTLS2403S was what I wanted. Four different stores couldn't deliver for 5 days. Soooo, I drove 110 miles round trip to pick it up myself. Best decision I ever made. Roomy, holds temperature exact. The internal cold water is a blessing. And the optional Ice Maker is so easy to install my little sister could do it in 20 minutes. Great product.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931