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Customer reviews for LG 24 cu. ft. Top Freezer Refrigerator for
LG 24 cu. ft. Top Freezer Refrigerator
3.6 out of 5 stars
stars
203 ratings203 reviews
  1. 5 stars45% (92)
  2. 4 stars17% (34)
  3. 3 stars11% (23)
  4. 2 stars6% (13)
  5. 1 star20% (41)
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Showing 51-60 of 203 reviews
Jan 10, 2023
Reviewer name: G Peterson
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Shop around

Bought this in June 2022, September 2022 the freezer motor died. They sent out a repairman in October 2022, he had to order the part. Came back in November 2022 to fix it. It’s seems ok now. Did I mention that the repairman was very rude and ignorant, like he was being bothered to come out and repair it. The worst! Keep shopping around it’s not even worth the aggravation.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

We're sorry to hear this, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jul 11, 2022
Reviewer name: GI Beth
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Enjoying my new top freezer refrigerator I can see everything in the freezer now at eye level no more bending down ! Love the ice maker and water filter option that surprised me and I use frequently Fingerprint free stainless is also great Price very reasonable for what I needed

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Sep 4, 2022
Reviewer name: w52edwards
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

efficient style

we have had this for about 2 months. We chose it because it is an LG and we wanted the old fashioned freezer on top because it is most efficient. We did not get the ice-maker because that is troublesome on many models (not particularly LG). We are getting water on the top shelf

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy

Jan 25, 2023
Reviewer name: Cliff Chelist
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I am very upset with this unit. The freezer is cold but the frig will not get cold enough to keep my food from spoiling. The ice maker is not working. I bought this frig because I have have had good service with LG TV

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Social Media

Thank you for your feedback and for bringing your LG refrigerator's issue to our attention. We're sorry about the inconvenience this situation has caused you. It will be our pleasure to look into this and help you with your refrigerator concern. Please send us a private message on Facebook or Twitter at @LGUSSupport with your contact number. You may also call us at (800) 243-0000, and we'll be glad to assist you with this. -Cazz

Feb 20, 2023
Reviewer name: RKR158
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Size is amazing

Have had it less than 4 months and it has already broken down and I have already been waiting 2 weeks for a repair person to come out and look at it. Still have atleast 8 more days before they are scheduled to come out. Very disappointed in the service center

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Social Media

Hello there. We at LG understand how troubling this can be. We keep ourselves a goal of keeping a smile on our faces and this is certainly not the kind of experiencing we would like you to have with our products. Please contact our Customer Support Center at(800)243-0000. `Jai.

Apr 26, 2023
Reviewer name: Kim Lewis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great and fast service!

We have an LG frig under warranty that wasn’t getting cold enough and they came out within 24 hours and looked at it and ordered parts to be delivered the next day. That is the fastest repair I have ever experienced by an appliance company and the repair technician was terrific and friendly!

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from social/LG

Whoot Whoot! Awesome to hear the good news that all went well with your repair! We really appreciate your input. We want you to know that we work continuously to improve the quality of our products to drive customer satisfaction. Furthermore, we value your suggestion, which will be considered for our continuous improvement. Make sure to also go to our feedback page, https://www.lg.com/us/support/feedback. Thank you!

Sep 7, 2023
Reviewer name: CBuff
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Ok after adjustments. But we are satisfied

[This review was collected as part of a promotion.] We have this for about a month and so far the only compliant I have is there is no "lunch meat" drawer. We did not notice that at the time of purchase but boy did we notice it afterwards. We bought an after market add on which is working ok. After we installed the fridge in its new home, we realized the doors needed to be swapped. This was not an easy job and took us about 4 hours to complete. Not a fun day to day the say the least.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Sep 13, 2022
Reviewer name: Deanna R
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Very disappointed

Horrible refrigerator. I wanted to return and can’t. Very upset I have to keep this. There is no light in the back of the fridge, only front. Too dark to see what’s there, never had a fridge that wasn’t bright inside. If I knew I would have never got it. Bad enough it has no drawer for lunch meats. Not happy at all.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Nikki

Jun 26, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

LRTLS2403S Replacement Garage Fridge

[This review was collected as part of a promotion.] So far the unit has been operating and performing well.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hi, Gary! We are absolutely delighted to hear that your LG Refrigerator model LRTLS2403S has been operating perfectly and performing so well for your household. It is wonderful to know it is delivering that dependable cooling you expect from our appliances. If you ever need any assistance down the road, feel free to reach out to @LGUSSupport. ^James

Apr 26, 2026
Reviewer name: anonymous54
1 out of 5 stars
1 out of 5 stars review

Bad Longevity

Died after 5 years. Our LG stacked unit washer/dryer also died earlier in the year. Steer clear from LG products.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hello. Thanks for sharing what happened with your LG Refrigerator and your LG stacked washer/dryer. We appreciate the details about both units no longer operating after several years, as this gives us helpful insight into how your specific LG products are performing. We want to take a closer look at this for you. To allow us to properly investigate the details of your specific product models and to see how we can assist with your refrigerator‑ and washer/dryer‑related issues being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James