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Customer reviews for LG 24 cu. ft. Top Freezer Refrigerator for
LG 24 cu. ft. Top Freezer Refrigerator
3.7 out of 5 stars
stars198 ratings198 reviews
  1. 5 stars46% (91)
  2. 4 stars17% (34)
  3. 3 stars12% (23)
  4. 2 stars7% (13)
  5. 1 star19% (37)
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Showing 51-60 of 198 reviews
Dec 30, 2022
Anonymous
5 out of 5 stars review

Verified Purchase

Great Value in a Top-Freezer Refrigerator!

[This review was collected as part of a promotion.] This is the first LG appliance we have bought and we are very impressed with the design and quality of this top-freezer refrigerator. It was rated very well by Consumer Reports and we can see why. Thank you LG, for your high manufacturing standards! Our next purchase will likely be an LG washer and maybe an LG dryer.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Jun 30, 2023
SteveGo
4 out of 5 stars review

Verified Purchase

Quiet, Understated Quality

When my refrigerator failed, had to replace quickly. Did online research. Luckily, this was a great choice. Temperature control is very steady. There is lots of room. ONLY things I would change: I don't like the stainless steel front that shows fingerprints easily. I wish it had a meat compartment. And the butter compartment could be a little larger. But other than that, it was just perfect for my needs.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Apr 23, 2023
Rod73
4 out of 5 stars review

Verified Purchase

I purchased this for a rental property, and the features and price were very desirable. The problem my tenant had was with the refrigerator shelf supports. The clips that held the shelves in place gave way when the shelves were loaded with food items. LG was contacted and they sent replacement shelves since it was still under warranty.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Jan 9, 2023
Bryan_Florida_2022
5 out of 5 stars review

Verified Purchase

Great fridge

[This review was collected as part of a promotion.] I had this fridge for less than a month and it works great. The freezer is cold enough and the fridge is not too cold cause all the vegetables and fruits are very fresh even after a week.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hi, Bryan. Thank you for sharing your experience with the LG Refrigerator (LRTLS2403S) model. It’s great to hear that after almost a month, the cooling performance is right where you want it. This unit is designed to keep the freezer consistently cold while maintaining ideal temperatures in the fridge, and it’s wonderful knowing your fruits and vegetables are staying fresh all week. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️LG Digital Care Team ^Juvy

Aug 28, 2022
JohnR72FL
5 out of 5 stars review

Verified Purchase

Nice size and good looks

We've enjoyed our new fridge, it's quite a bit larger than our old one. The one drawback is it doesn't have the drawer in the middle, just the two bottom ones, but we are still pleased with it and how quiet it is.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Mar 5, 2023
MDBR
4 out of 5 stars review

Verified Purchase

Top Freezer Fridge

I bought this about a month ago. I wish it had a small drawer under the second shelf for cheeses, etc. Also, the surface is hard to keep finger prints off of. All in all, it is a good fridge that serves my needs.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Social Media

We are thrilled that you liked your overall experience with your new LG refrigerator. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your honest feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. -Cazz

Jun 13, 2022
ellen82
5 out of 5 stars review

Verified Purchase

I love this fridge!

[This review was collected as part of a promotion.] I am so glad I picked this fridge! It is very spacious and everything is easy to see with the clear bins and glass shelves. The door shelves are wide enough for more than a salad dressing bottle!

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
May 29, 2022
Ahm123
3 out of 5 stars review

Verified Purchase

Regretable

[This review was collected as part of a promotion.] Hey There, First of all the refrigerator was delivered with a couple of dings, Second the ice maker water pump was bad and we are still waiting for the part to be replaced.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

We hate to hear this and apologize for the delays in repair. Thank you for providing us your feedback.^Sandy

Apr 3, 2023
Jr38
4 out of 5 stars review

Verified Purchase

Lots of room for its size.

Replaced an older 33" wide with 20 cubic feet. The extra 3 plus ft in this box makes a big difference. I wish it had a better lighting system inside, however. The single light leaves dark corners on the shelves.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Social Media

Hi! Thanks for taking the time to leave your review detailing the features you like about this fridge. We'll take your feedback regarding the lighting into account as we create future models. We're a continuously innovating company and we're always looking to increase customer satisfaction. In the meantime, should you need support, don't hesitate to contact us via chat or phone support. The details for these support options can be found here: https://www.lg.com/us/support/contact. ^Chris

Sep 22, 2022
Annelys Fermin
5 out of 5 stars review

Verified Purchase

Best customer service

I recently purchased a new refrigerator and it was having some issues cooling I called LG and they took care of everything even sending replacement parts just in case I loved their attention with their customers.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931