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Customer reviews for LG 24 cu. ft. Top Freezer Refrigerator for
LG 24 cu. ft. Top Freezer Refrigerator
3.6 out of 5 stars
stars
201 ratings201 reviews
  1. 5 stars46% (92)
  2. 4 stars17% (34)
  3. 3 stars11% (23)
  4. 2 stars6% (13)
  5. 1 star19% (39)
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Showing 21-30 of 201 reviews
Apr 26, 2023
Kim Lewis
5 out of 5 stars review

Verified Purchase

Great and fast service!

We have an LG frig under warranty that wasn’t getting cold enough and they came out within 24 hours and looked at it and ordered parts to be delivered the next day. That is the fastest repair I have ever experienced by an appliance company and the repair technician was terrific and friendly!

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from social/LG

Whoot Whoot! Awesome to hear the good news that all went well with your repair! We really appreciate your input. We want you to know that we work continuously to improve the quality of our products to drive customer satisfaction. Furthermore, we value your suggestion, which will be considered for our continuous improvement. Make sure to also go to our feedback page, https://www.lg.com/us/support/feedback. Thank you!

Jan 25, 2023
Cliff Chelist
2 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I am very upset with this unit. The freezer is cold but the frig will not get cold enough to keep my food from spoiling. The ice maker is not working. I bought this frig because I have have had good service with LG TV

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Social Media

Thank you for your feedback and for bringing your LG refrigerator's issue to our attention. We're sorry about the inconvenience this situation has caused you. It will be our pleasure to look into this and help you with your refrigerator concern. Please send us a private message on Facebook or Twitter at @LGUSSupport with your contact number. You may also call us at (800) 243-0000, and we'll be glad to assist you with this. -Cazz

Jul 7, 2023
KS66
5 out of 5 stars review

Verified Purchase

newly purchased fridge

[This review was collected as part of a promotion.] Bought about a month ago - was looking for a fridge that didnt have a lot of expensive features added. This is the closest one with a very good rating that fits that description. My only complaint would be for a freezer light - would be a very helpful addition. The stainless steel look does get quite messy, but I dont entertain so it doesnt really bother me too much. Looking forward to this purchase lasting for years to come.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Aug 2, 2022
Alex A1
5 out of 5 stars review

Verified Purchase

New Refrigerator

[This review was collected as part of a promotion.] I purchased this refrigerator because I have a small limited space for it to fit in and it has a great capacity for its size. It is very, very quiet and keeps every thing cool and the freezer is large for its size and holds lots of food that I purchase. I love this refrigerator. It also comes with a nice warranty. It also dispenses cold water through the refrigerator that I use quite often.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Jun 27, 2023
Anonymous
2 out of 5 stars review

Verified Purchase

Was it a good refrigerator?

[This review was collected as part of a promotion.] I bought an LG refrigerator in January 2022 and he decided to die last month. I will never buy another LG refrigerator again when it worked well it worked fine but the compressor decided to die and I consider it not money well spent.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Social Media

Hi, Davis! We're glad to hear you were enjoying your new refrigerator before it started running into this compressor issue, and if you could please call us at 800-243-0000, we'd be happy to show you that the money was well spent! ^Ian

Dec 4, 2022
Classique
5 out of 5 stars review

Verified Purchase

It's all in the leveling.

[This review was collected as part of a promotion.] We had our new LG refrigerator delivered a little over a week ago. The delivery guys were fantastic. They had to reverse the doors, level it and bring it in and put it in the place of the old one. It was a perfect fit, and all was fine. And then I put the food in it. Loaded the freezer and filled the fridge. That's when the mystery began. I opened the freezer door and there was this loud snapping sound coming from the hinge of the door. We could not figure it out. I called your helpline and after explaining the situation the representative thought that it was because it was not level. What?? It was level when they brought it in and placed it in its spot. How can it not be level now. Well, let me tell you it took four days, two grown men, a pry bar, and some very creative thinking to get a shim and some wood slabs behind it because there was a counter on one side and a wall on the other. Finally, after I figured out how to get the wheel up on the piece of wood behind it in the right-hand corner with some small, sloped shims, we got it in place, and it still wasn't level. It then took the two grow men to figure out they needed to level the front. They finally got it level and it works!!!!! Never have I ever had to do this with a fridge, and I have had quite a few. Now I love it and hopefully will never have to go through this again. But at least I will know how to fix it.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Aug 4, 2022
Elaine629
5 out of 5 stars review

Verified Purchase

Nice and spacious!

[This review was collected as part of a promotion.] We bought this fridge in June. I like that it is simple but spacious and modern looking without the frills. I don’t care for the bottom freezer or side by sides types. This fits perfectly in my kitchen with the other appliances I bought.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Oct 20, 2022
sundilly
3 out of 5 stars review

Verified Purchase

Great size and sleek look

I purchased based on LG's excellent reputation for dependability. The refrigerator and freezer are roomy! I am limited on space and did not want a bottom freezer, so this was my option. I was disappointed that the icemaker was not factory installed and I had to pay extra for the kit which did not include tubing. The inside is very basic. Just shelves and two lower bins. I am looking for pull out under shelf drawers and don't see them offered on your website. I also was surprised to find that there is no light in the freezer. I overlooked that feature when looking at options for my kitchen but I now feel 'nickel and dimed' between the icemaker, pull out shelves and the light in the freezer. I feel the price I paid didn't reflect a stripped down, garage ready model. All that was really included was the inside water dispenser. I would appreciate a response. Thank you

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG fridge. We're sorry to hear that you are unhappy with some of the features of the unit. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jun 27, 2023
Bill 74
3 out of 5 stars review

Verified Purchase

Frustrated customer

I bought this refrigerator 11 months ago. The freezer door pops open too easily when closing the fridge door. Often is stays open enough to let cool air out and warm air in. This results in ice forming all around the back of freezer compartment. This, I believe, resulted in the premature failure of the freezer fan and controller. It took approximately 7 weeks to repair this problem. But the problem with the door still persists which leads me to believe it will happen again. I don't believe the magnetic sealing strip around the freezer door is strong enough.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Social.

Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.

Aug 1, 2022
terri61
4 out of 5 stars review

Verified Purchase

lots of space

[This review was collected as part of a promotion.] Love this, lots of space, looks great. Only bad thing is we had to switch the way the doors open, it took us over 2 hours. The directions aren't very good, we even had to drill a few holes to change sides.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931