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Customer reviews for LG 24 cu. ft. Top Freezer Refrigerator for
LG 24 cu. ft. Top Freezer Refrigerator
3.7 out of 5 stars
stars198 ratings198 reviews
  1. 5 stars46% (91)
  2. 4 stars17% (34)
  3. 3 stars12% (23)
  4. 2 stars7% (13)
  5. 1 star19% (37)
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Showing 21-30 of 198 reviews
Feb 22, 2023
Walter 36
5 out of 5 stars review

Verified Purchase

We bought this top freezer refrigerator after lots of research and evaluation of other brands and models. We like it very much because it is functional, has lots of space both in the freezer and in the refrigerator, excellent control and distribution of cold air both in the freezer and in the refrigeration section. Easy to see what is in the shelves, and easy to clean. Extremely quiet. We are very pleased with it.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
May 18, 2023
cg52
5 out of 5 stars review

Verified Purchase

Very nice

[This review was collected as part of a promotion.] I purchased this item within the last month. Incredibly large amount of space in both the fridge and freezer compartments. The filtered water line for getting a glass of cold water is a nice feature. Besides being the largest fridge I ever had, it looks great too with the stainless steel finish.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Aug 2, 2022
Alex A1
5 out of 5 stars review

Verified Purchase

New Refrigerator

[This review was collected as part of a promotion.] I purchased this refrigerator because I have a small limited space for it to fit in and it has a great capacity for its size. It is very, very quiet and keeps every thing cool and the freezer is large for its size and holds lots of food that I purchase. I love this refrigerator. It also comes with a nice warranty. It also dispenses cold water through the refrigerator that I use quite often.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Aug 4, 2022
Elaine629
5 out of 5 stars review

Verified Purchase

Nice and spacious!

[This review was collected as part of a promotion.] We bought this fridge in June. I like that it is simple but spacious and modern looking without the frills. I don’t care for the bottom freezer or side by sides types. This fits perfectly in my kitchen with the other appliances I bought.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Jul 11, 2023
Bimbis
2 out of 5 stars review

Verified Purchase

Cheap fridge, ok quality

Looks decent, has good space. Water dispenser is convenient, but you will only get 2 classes of cold water before you need to close the door and wait for a few hours. You get what you pay for. Not even 2 years old and all of the plastic frames of the shelves are cracked. The refrigeration system has been loud since purchase. This is due to the latest generation of refrigerants all refrigerators use these days. Even when off the refrigeration system is loud. Upon compressor shut down you will hear the propane/butane refrigerant boiling off/ bubbling as the system equalizes. You will be able to hear all of this in any adjoining room, possibly further. This refrigerator would get 3 stars if the ice maker kit was ever in stock. Due to covid shortages the fridge was only sold "ice maker ready". Almost 2 years later and they are almost never available.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social/LG

Thank you for sharing your feedback with us regarding your LG 24 cu. ft. Top Freezer Refrigerator. We understand your disappointment at having encountered issues just two years after purchase. We apologize for any inconvenience caused, and rest assured that we take customer satisfaction seriously. If you need assistance, please don't hesitate to reach out to our LG Social Support team on Facebook or Twitter using the handle @LGUSSupport. We are eager to help you! ~Rita

Oct 10, 2023
Renm
2 out of 5 stars review

Verified Purchase

LG quality is deplorable

Our repair guy I would give five stars. The only reason why I gave this two stars is because I was extremely disappointed to find out that the parts of this LG refrigerator are cheap plastic. I only have the refrigerator a year and already the fan went. I saw the fan and I was so perplexed that the product is made with junk. Definitely not worth the money.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Social

Hey there. Thank you for leaving a review on the 24 cu. ft. Top Freezer Refrigerator. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony

Dec 4, 2022
Classique
5 out of 5 stars review

Verified Purchase

It's all in the leveling.

[This review was collected as part of a promotion.] We had our new LG refrigerator delivered a little over a week ago. The delivery guys were fantastic. They had to reverse the doors, level it and bring it in and put it in the place of the old one. It was a perfect fit, and all was fine. And then I put the food in it. Loaded the freezer and filled the fridge. That's when the mystery began. I opened the freezer door and there was this loud snapping sound coming from the hinge of the door. We could not figure it out. I called your helpline and after explaining the situation the representative thought that it was because it was not level. What?? It was level when they brought it in and placed it in its spot. How can it not be level now. Well, let me tell you it took four days, two grown men, a pry bar, and some very creative thinking to get a shim and some wood slabs behind it because there was a counter on one side and a wall on the other. Finally, after I figured out how to get the wheel up on the piece of wood behind it in the right-hand corner with some small, sloped shims, we got it in place, and it still wasn't level. It then took the two grow men to figure out they needed to level the front. They finally got it level and it works!!!!! Never have I ever had to do this with a fridge, and I have had quite a few. Now I love it and hopefully will never have to go through this again. But at least I will know how to fix it.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Oct 18, 2022
Kym55
2 out of 5 stars review

Verified Purchase

Manufacturer Design Fail

I’ve had this refrigerator just at 2 weeks now. As far as the refrigerator itself goes it is working as it should be. A little noisier than I think it should be but it works. The terrible thing about this refrigerator is the design of the door going all the way to the floor. Within the first couple of days I caught my foot with it. Just this past weekend I did it again (and I’ve been very careful trying to keep away from the door) and this time it was very bad. I think the toe is broke and I will probably lose the nail. Very painful.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Aug 12, 2023
Fire Alarm Guy
5 out of 5 stars review

Verified Purchase

Nice features at a good price

Nice size fridge and freezer for the price. Water filter and dispenser on inside of fridge is a nice feature at this price range. LED lighting and basic electronic controls are also nice features. Fridge and freezer work very well and maintain temperatures without issue. The only complaint I have is changing which side the doors open on is a real time consuming pain in the rear. Hinge pins and bracket orientation changes are extensive and pins can be hard to remove from bracket.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Sep 20, 2023
gibberish
3 out of 5 stars review

Verified Purchase

Disappointed

[This review was collected as part of a promotion.] Fridge is just under 2 years old and already the freezer fan died and had to be replaced--and it wasn't covered under the warranty; I ended up spending almost 50% of what I originally paid for the fridge, so this was an expensive and disappointing fix.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hi, Cheryl. Thank you for sharing your experience with your LG Refrigerator. The freezer fan failure on a refrigerator that's less than two years old—and the fact that it wasn’t covered under warranty—definitely adds unexpected cost to ownership. Spending nearly half the original price on repairs is not ideal, especially when reliability is expected from a major appliance. For reference, you can explore LG refrigerator warranty coverage and service support here: https://www.lg.com/us/support/refrigerator-warranty. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this freezer fan repair cost issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James