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Customer reviews for LG 24 cu. ft. Top Freezer Refrigerator for
LG 24 cu. ft. Top Freezer Refrigerator
3.6 out of 5 stars
stars
203 ratings203 reviews
  1. 5 stars45% (92)
  2. 4 stars17% (34)
  3. 3 stars11% (23)
  4. 2 stars6% (13)
  5. 1 star20% (41)
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Showing 11-20 of 203 reviews
Oct 20, 2022
Reviewer name: sundilly
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great size and sleek look

I purchased based on LG's excellent reputation for dependability. The refrigerator and freezer are roomy! I am limited on space and did not want a bottom freezer, so this was my option. I was disappointed that the icemaker was not factory installed and I had to pay extra for the kit which did not include tubing. The inside is very basic. Just shelves and two lower bins. I am looking for pull out under shelf drawers and don't see them offered on your website. I also was surprised to find that there is no light in the freezer. I overlooked that feature when looking at options for my kitchen but I now feel 'nickel and dimed' between the icemaker, pull out shelves and the light in the freezer. I feel the price I paid didn't reflect a stripped down, garage ready model. All that was really included was the inside water dispenser. I would appreciate a response. Thank you

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG fridge. We're sorry to hear that you are unhappy with some of the features of the unit. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Nov 18, 2022
Reviewer name: LRTLS2403S and LK75C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great compact top freezer and refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator a couple months ago and it is so easy to see everything inside and easily remove items I need. The recessed handles are a plus and love the small ice maker that makes ice fast and the water inside comes out nice and cold. It is perfect for two older adults.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Jun 27, 2023
Reviewer name: Bill 74
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Frustrated customer

I bought this refrigerator 11 months ago. The freezer door pops open too easily when closing the fridge door. Often is stays open enough to let cool air out and warm air in. This results in ice forming all around the back of freezer compartment. This, I believe, resulted in the premature failure of the freezer fan and controller. It took approximately 7 weeks to repair this problem. But the problem with the door still persists which leads me to believe it will happen again. I don't believe the magnetic sealing strip around the freezer door is strong enough.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Social.

Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.

Feb 7, 2023
Reviewer name: 88Alex88
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice machine

This very simple, no frills Refrigerator is great for bar or in an office kitchen. It does have an internal water dispenser that is very touchy. Only works about half the time. Then you have to bleed the air out and wait a minute, etc. too much of a hassle so I buy bottled water.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Mar 6, 2024
Reviewer name: MaryMe
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Barebones Basic

[This review was collected as part of a promotion.] I bought this a month ago. It was in my price range and got good reviews on Consumer Reports. This is a basic refrigerator with no automatic ice maker. It would be nice if it had more features like a sliding tray.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Apr 23, 2023
Reviewer name: Rod73
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I purchased this for a rental property, and the features and price were very desirable. The problem my tenant had was with the refrigerator shelf supports. The clips that held the shelves in place gave way when the shelves were loaded with food items. LG was contacted and they sent replacement shelves since it was still under warranty.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Dec 18, 2023
Reviewer name: Lake Jim
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice and cold, but slightly disappointed.

[This review was collected as part of a promotion.] Fridge is nice and cold, as is the freezer. But there is no light in the freezer, and that is disappointing. We also found it is difficult to find things in the fridge, as we are not used to bending over. (Previously had a bottom freezer).

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Digital Care Team

Hey there, we are sorry to hear that your expectations were not met with your LG Top Freezer. We strive to build products that exceed our customers needs, and we see yours has fallen short. Thank you for taking the time to leave your feedback, as we will surely implement this going forward. Should you need any specific help, don't hesitate to reach us on Facebook or X using @LGUSSupport. ~TammyJo

Oct 18, 2022
Reviewer name: Kym55
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Manufacturer Design Fail

I’ve had this refrigerator just at 2 weeks now. As far as the refrigerator itself goes it is working as it should be. A little noisier than I think it should be but it works. The terrible thing about this refrigerator is the design of the door going all the way to the floor. Within the first couple of days I caught my foot with it. Just this past weekend I did it again (and I’ve been very careful trying to keep away from the door) and this time it was very bad. I think the toe is broke and I will probably lose the nail. Very painful.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Mar 7, 2023
Reviewer name: Salyer Danny
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Plenty of room in freezer space and refrigerator

[This review was collected as part of a promotion.] Bought it online and was delivered on the day promised put into the area, fits perfectly very quiet. Freezer keeps food rock hard frozen and refrigerator food very cold, glad we bought this refrigerator.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

Wow! Thank you so much for your positive feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to to serving you always. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Feb 22, 2023
Reviewer name: Walter 36
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We bought this top freezer refrigerator after lots of research and evaluation of other brands and models. We like it very much because it is functional, has lots of space both in the freezer and in the refrigerator, excellent control and distribution of cold air both in the freezer and in the refrigeration section. Easy to see what is in the shelves, and easy to clean. Extremely quiet. We are very pleased with it.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931