Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 24 cu. ft. Top Freezer Refrigerator for
LG 24 cu. ft. Top Freezer Refrigerator
3.6 out of 5 stars
stars
203 ratings203 reviews
  1. 5 stars45% (92)
  2. 4 stars17% (34)
  3. 3 stars11% (23)
  4. 2 stars6% (13)
  5. 1 star20% (41)
Sort by |
Showing 191-200 of 203 reviews
Jun 9, 2022
Reviewer name: Avoid this fridge please
1 out of 5 stars
1 out of 5 stars review

Horrible

Non Magnetic front leaves fingerprints, and the ice maker won't work with the water dispenser because they don't send the right parts.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Jan 18, 2025
Reviewer name: Refrigerator noise
2 out of 5 stars
2 out of 5 stars review

Refrigerator making loud noise

[This review was collected as part of a promotion.] Only had it for 2 years and now it is making very loud noise which is unbearable.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hi there! Thank you for sharing your experience with the LG LRTLS2403S. Your feedback about the loud noise is invaluable and helps us identify areas for improvement. We appreciate your honesty and your willingness to share this with us. If there's anything we can do to rectify this for you, please send us a private message on Facebook, Instagram or X through @LGUSSupport. We're here to help! -Shae

Jul 29, 2024
Reviewer name: AG21
5 out of 5 stars
5 out of 5 stars review

The Best

[This review was collected as part of a promotion.] Best Refrigerator I’ve ever had 10/10 Highly Recommend

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hi, there. Thank you for giving the LG Refrigerator a 10/10 rating! We are thrilled to hear that it is the best refrigerator you’ve ever owned and that you recommend it so highly. If you ever need any assistance in the future, please feel free to reach out to us at @LGUSSupport. #LifesGood ❤️^Juvy

Jan 16, 2024
Reviewer name: Jay parekh
1 out of 5 stars
1 out of 5 stars review

Need to focus improve

We brought your product for one of tenant. With in two months , started to gave problem. Brought in June, finally may be fixed in January 2024.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Customer Care

Hey there! We are here to provide you with the assistance you deserve. We strongly believe that honesty and hard work are the core values of our business. Our main goal is to ensure that your tenant's food is kept in a good and cool place. If you ever feel that any assistance is difficult to obtain, don't worry. Just send us a private message on social media @LGUSSupport and include your contact details, model, and serial number. We will be more than happy to help you out! Looking forward to hearing from you soon. ^Anthony

May 22, 2022
Reviewer name: Setting Duck
4 out of 5 stars
4 out of 5 stars review

Does Okay, But

I have had this LG for 7 years and has operated fine, but the plastic parts/poly.,etc. Keep cracking and needs to be replaced

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Oct 26, 2024
Reviewer name: Nlh25
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Amazing and beautiful works amazing we love it alot

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear how much you’re enjoying your LG Refrigerator (LRTLS2403S) model. This unit stands out with its spacious interior layout, sleek design, and efficient cooling performance—making it a great fit for keeping your food fresh and organized. To keep it performing at its best, we recommend checking that the airflow vents inside the fridge remain clear so temperatures stay consistent throughout the compartments. You may also adjust the temperature settings as needed to match your storage preferences. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Dec 19, 2022
Reviewer name: CorpDavid
1 out of 5 stars
1 out of 5 stars review

I should have reviewed the reviews. Bad Product!

No freezer light, no meat/cheese drawer, no ice maker, food goes bad in crisper!! I never heard of such a thing.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jul 27, 2024
Reviewer name: Valerie 6565
1 out of 5 stars
1 out of 5 stars review

You really don't want to hear what I have to say about the product. So all I will put is that it is a LEMON !!! To bad you don't take it back

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hi there. Thank you for sharing your feedback with us. We understand that you’re having significant issues with the LRTLS2403S refrigerator and are frustrated with the situation. To help address your concerns, we recommend checking if there are any specific issues or troubleshooting steps we can assist with. If there are ongoing problems, please provide us with more details so we can better understand and explore possible solutions. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to review your situation and explore possible solutions. We appreciate your patience. —Renzo

Jun 10, 2022
Reviewer name: Esme78
3 out of 5 stars
3 out of 5 stars review

Freezer light missed

Overall I like the fridge but I checked the freezer and there’s not light at all so is it normal or not??

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy

Aug 25, 2022
Reviewer name: LRTLS2403S
1 out of 5 stars
1 out of 5 stars review

[This review was collected as part of a promotion.] I bought 5 months ago. Very disappointed. Doesn't work!!!!

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy