Customer reviews for LG 24 cu. ft. Top Freezer Refrigerator

Customer reviews for LG 24 cu. ft. Top Freezer Refrigerator for

LG 24 cu. ft. Top Freezer Refrigerator

Back to item details

3.7 out of 5 stars

stars198 ratings198 reviews

Write a review

Sort by |

Showing 191-198 of 198 reviews

Jan 16, 2024

Jay parekh

1 out of 5 stars review

Need to focus improve

We brought your product for one of tenant. With in two months , started to gave problem. Brought in June, finally may be fixed in January 2024.

Review from lg.com

Helpful?

reply from Customer Care

Hey there! We are here to provide you with the assistance you deserve. We strongly believe that honesty and hard work are the core values of our business. Our main goal is to ensure that your tenant's food is kept in a good and cool place. If you ever feel that any assistance is difficult to obtain, don't worry. Just send us a private message on social media @LGUSSupport and include your contact details, model, and serial number. We will be more than happy to help you out! Looking forward to hearing from you soon. ^Anthony

Aug 5, 2024

widow1

1 out of 5 stars review

A little afraid with the experience so far.

I BOUGHT IT ON 1/1/2024. NOT SEPTEMBER 2023. HAVE RECIEPT. WHERE CAN I SEND A COPY TO YOU CAN CORRECT YOUR RECORDS?

Review from lg.com

Helpful?

reply from LG

Hello there. It seems like you are experiencing an issue with your LG LRTLS2403S warranty. Please contact us via direct message on social media @LGUSSupport and provide a copy of your receipt. We would be happy to assist you. ^Con

Dec 19, 2022

CorpDavid

1 out of 5 stars review

I should have reviewed the reviews. Bad Product!

No freezer light, no meat/cheese drawer, no ice maker, food goes bad in crisper!! I never heard of such a thing.

Review from lg.com

Helpful?

reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

May 22, 2022

Setting Duck

4 out of 5 stars review

Does Okay, But

I have had this LG for 7 years and has operated fine, but the plastic parts/poly.,etc. Keep cracking and needs to be replaced

Review from lg.com

Helpful?

Jun 10, 2022

Esme78

3 out of 5 stars review

Freezer light missed

Overall I like the fridge but I checked the freezer and there’s not light at all so is it normal or not??

Review from lg.com

Helpful?

reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #.^Sandy

Dec 9, 2024

wcharon

5 out of 5 stars review

Excellent

[This review was collected as part of a promotion.] Very happy with the LG decision. Works like a champ and low energy consumption.

Review from lg.com

Helpful?

reply from LG Digital Care Team

Hi there, we appreciate you sharing your experience with the 24 cu. ft. Top Freezer Refrigerator in Stainless Steel, model LRTLS2403S. It’s great to hear that it’s performing well and delivering the energy‑efficient results you were looking for. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Jul 30, 2024

widow1

1 out of 5 stars review

A little afraid with the experience so far.

Purchased in January. Had to have repairs already. Just hope i didn't buy a lemon.

Review from lg.com

Helpful?

reply from LG

Hi there. Thank you for sharing your experience. We understand your concern about needing repairs so soon after purchasing your LG refrigerator, model LRTLS2403S. Your feedback is important, and we want to ensure your refrigerator operates smoothly. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to assist you and explore possible solutions. We appreciate your patience and are here to help. ^Sam

Oct 28, 2024

Cbert

5 out of 5 stars review

Just what I wanted.

My old fridge was fried in the last power outage. So in looking for a new one the LG fit my needs.

Review from lg.com

Helpful?

reply from LG Digital Care Team

Hi there, thank you for sharing your experience with your LG 24 cu ft Top Freezer Refrigerator in Stainless Steel, model LRTLS2403S. It sounds like it arrived at just the right time after your previous fridge was damaged. This model is a dependable choice with a straightforward layout, and it is great to hear it fits your needs so well. If you ever need assistance, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️