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Customer reviews for LG 24 cu. ft. Top Freezer Refrigerator for
LG 24 cu. ft. Top Freezer Refrigerator
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3.6 out of 5 stars
stars
201 ratings201 reviews
  1. 5 stars46% (92)
  2. 4 stars17% (34)
  3. 3 stars11% (23)
  4. 2 stars6% (13)
  5. 1 star19% (39)
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Showing 191-200 of 201 reviews
Jun 9, 2022
Avoid this fridge please
1 out of 5 stars review

Horrible

Non Magnetic front leaves fingerprints, and the ice maker won't work with the water dispenser because they don't send the right parts.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Jan 16, 2024
Jay parekh
1 out of 5 stars review

Need to focus improve

We brought your product for one of tenant. With in two months , started to gave problem. Brought in June, finally may be fixed in January 2024.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Customer Care

Hey there! We are here to provide you with the assistance you deserve. We strongly believe that honesty and hard work are the core values of our business. Our main goal is to ensure that your tenant's food is kept in a good and cool place. If you ever feel that any assistance is difficult to obtain, don't worry. Just send us a private message on social media @LGUSSupport and include your contact details, model, and serial number. We will be more than happy to help you out! Looking forward to hearing from you soon. ^Anthony

Jun 23, 2024
Tifoso48
5 out of 5 stars review

A perfect freezer fridge for our garage

Everything we wanted it to be - delivery bang on time, looks great and both fridge and freezer perform exactly as advertised.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Sep 7, 2022
RachRach
1 out of 5 stars review

Shelves broke within 6 months

Within six months the shelves broke on this refrigerator. It ha made very cheaply, and I do not recommend.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy

Aug 5, 2024
widow1
1 out of 5 stars review

A little afraid with the experience so far.

I BOUGHT IT ON 1/1/2024. NOT SEPTEMBER 2023. HAVE RECIEPT. WHERE CAN I SEND A COPY TO YOU CAN CORRECT YOUR RECORDS?

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hello there. It seems like you are experiencing an issue with your LG LRTLS2403S warranty. Please contact us via direct message on social media @LGUSSupport and provide a copy of your receipt. We would be happy to assist you. ^Con

Jun 20, 2024
JAMES 38
5 out of 5 stars review

LOOKS VERY NICE

[This review was collected as part of a promotion.] WE BOUGHT THE FRIG A WHILE BACK IT IS NICE AND QUITE AND KEEP THE FOOD AT THE RIGHT TEMPS

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Jan 18, 2025
Refrigerator noise
2 out of 5 stars review

Refrigerator making loud noise

[This review was collected as part of a promotion.] Only had it for 2 years and now it is making very loud noise which is unbearable.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hi there! Thank you for sharing your experience with the LG LRTLS2403S. Your feedback about the loud noise is invaluable and helps us identify areas for improvement. We appreciate your honesty and your willingness to share this with us. If there's anything we can do to rectify this for you, please send us a private message on Facebook, Instagram or X through @LGUSSupport. We're here to help! -Shae

Dec 19, 2022
CorpDavid
1 out of 5 stars review

I should have reviewed the reviews. Bad Product!

No freezer light, no meat/cheese drawer, no ice maker, food goes bad in crisper!! I never heard of such a thing.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Oct 28, 2024
Cbert
5 out of 5 stars review

Just what I wanted.

My old fridge was fried in the last power outage. So in looking for a new one the LG fit my needs.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Digital Care Team

Hi there, thank you for sharing your experience with your LG 24 cu ft Top Freezer Refrigerator in Stainless Steel, model LRTLS2403S. It sounds like it arrived at just the right time after your previous fridge was damaged. This model is a dependable choice with a straightforward layout, and it is great to hear it fits your needs so well. If you ever need assistance, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Jul 30, 2024
widow1
1 out of 5 stars review

A little afraid with the experience so far.

Purchased in January. Had to have repairs already. Just hope i didn't buy a lemon.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hi there. Thank you for sharing your experience. We understand your concern about needing repairs so soon after purchasing your LG refrigerator, model LRTLS2403S. Your feedback is important, and we want to ensure your refrigerator operates smoothly. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to assist you and explore possible solutions. We appreciate your patience and are here to help. ^Sam