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Customer reviews for LG 24 cu. ft. Top Freezer Refrigerator for
LG 24 cu. ft. Top Freezer Refrigerator
3.7 out of 5 stars
stars198 ratings198 reviews
  1. 5 stars46% (91)
  2. 4 stars17% (34)
  3. 3 stars12% (23)
  4. 2 stars7% (13)
  5. 1 star19% (37)
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Showing 171-180 of 198 reviews
Oct 24, 2024
Shepherd28
1 out of 5 stars review

no Good "LG" refrigerators !

refrigerator stop working after just three(3) years of service. I won"t consider another "LG" product ( even though I was well pleased with my "LG" tv ). I found out to late that "LG" makes lousey refrigerators. Buy American!!!

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Digital Care Team

Hey there Shepherd! Our priority is always to make sure that you and your LG refrigerator are taken care of. We'd be more than happy to take another look at your unit so we can get it up and running again. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your unit, and we'll be ready to help! *Josh

Apr 2, 2025
GODSGIFT2DAD
5 out of 5 stars review

LG 4 ME

I WOULDN'T HAVE IT ANY OTHER WAY. VERY NICE REFRIGERATOR BIGGER THAN I EXPECTED LOTS OF ROOM TOP TO BOTTOM. FOR THIS PRICE I WON. IF YOUR LOOKING FOR A NEW REFRIGERATOR THIS IS IT . I'M SO HAPPY❤️😁

Helpful?5UY0G8IK0XDT14208618931
Oct 28, 2024
ND405
5 out of 5 stars review

LG Fridge

[This review was collected as part of a promotion.] No nonsense, no wifi, yes filtered water. I was sold. Works well, very quiet in my opinion, and feels super spacious. Only opportunity for improvement is the plastic drawers are squeaky.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hello! We’re glad to hear your LG Refrigerator has been such a great addition to your home, especially with its quiet performance, spacious layout, and the simplicity of filtered water without extra features you don’t need. Your note about the plastic drawers is helpful—insights like this highlight small areas where future LG units can feel even smoother to use. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jan 3, 2025
HARRIS00
1 out of 5 stars review

Don't do it!!!

I have this refrigerator and it is terrible. Don't waste your money. I have had nothing but problems from the time it was installed. It has really bad ice build up & will work and now the bottom doesn't get cold. No insurance.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hi, Harris. Thank you for sharing your experience with us. We understand that you're facing ongoing issues with your LG Refrigerator (LRTLS2403S) model, and we want to assist you in resolving them. We strive to provide high-quality products that exceed our customer's needs and expectations. As a first step, we recommend checking the door seals to ensure they are properly sealed, as any gaps can lead to cooling issues and frost buildup. If the seals are intact, the issue could be with the evaporator or temperature sensor, which may require professional attention. For more help, you may visit the following links: https://www.lg.com/us/support/help-library/lg-refrigerator-frost-buildup--1400774608218 and https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. Please send us a private message on social media @LGUSSupport, and our team will be happy to further assist you in troubleshooting the issue and exploring solutions. We appreciate your patience and look forward to helping you get your refrigerator back to optimal performance. ^Juvy

May 6, 2025
Aubry Hutton
1 out of 5 stars review

Do not recommend it leaks

Didn’t even last a year before it started leaking incessantly in the freezer. I have to clean ice out of the bottom of it daily. Highly disappointed and already having to replace the dang thing.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Digital

Thanks for leaving us a review, Aubry! Your LRTLS2403S refrigerator model is built to perform at its best, and we want to make sure you get the support you need. To help troubleshoot the ice maker, check out this helpful guide: https://tinyurl.com/263e6ta8. If you need further assistance, please reach out to us through a private message at our social media channels @LGUSSupport, and we’d be happy to help! ^Anthony 💙

Mar 18, 2023
Boo12345
3 out of 5 stars review

Deciving

Fridge is awesome but when you buy the extra ice maker you loose the ability to have the internal water dispenser. I have searched the internet for a solituion but can't find any

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Social Media

Hi, there. Thank you for bringing this to our attention and for your awesome feedback regarding your LG refrigerator. Allow to look into this further for you. Please get in touch with us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we will be glad to check how we can help you with your internal water dispenser concern. -Cazz

Oct 3, 2024
Cbert
5 out of 5 stars review

Does the job and more.

[This review was collected as part of a promotion.] I ordered this in September because a power outage blew the the main frame for a second time in my old refrigerator. Never had an LG but am enjoying it immensely.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s great to hear that you’re enjoying your LG Refrigerator (LRTLS2403S) model. This top‑freezer refrigerator is designed with 24 cu. ft. of spacious capacity, Multi‑Air Flow cooling, and bright LED lighting, giving you reliable performance and plenty of room for everyday storage. We’re glad it has been a wonderful first LG refrigerator for you. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Sep 8, 2022
Tracies
3 out of 5 stars review

Nice Size

We purchased our a few month ago but it is staying with water on shelves and under the drawers. The freezer has a thin layer of ice on the bottom shelf. We do not use the water dispenser

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy

Oct 26, 2024
Puppies23
5 out of 5 stars review

Freezer on top is awesome.

We are absolutely delighted with our refrigerator and very pleased to have decided on the freezer on the top. It's wonderful not to have to bend down all the time!

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear how much you’re enjoying your LG Refrigerator (LRTLS2403S) model. This top‑freezer refrigerator is designed for easy access, efficient cooling, and a spacious interior layout—making it a great choice for keeping everyday items within reach without needing to bend down. To help maintain its excellent performance, we recommend ensuring the interior vents remain clear so air can circulate properly. You may also adjust the temperature settings based on how full the refrigerator is to keep everything consistently fresh. For more helpful tips, you can visit the official LG support page at lg.com/us/support. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Oct 26, 2024
Nlh25
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Amazing and beautiful works amazing we love it alot

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear how much you’re enjoying your LG Refrigerator (LRTLS2403S) model. This unit stands out with its spacious interior layout, sleek design, and efficient cooling performance—making it a great fit for keeping your food fresh and organized. To keep it performing at its best, we recommend checking that the airflow vents inside the fridge remain clear so temperatures stay consistent throughout the compartments. You may also adjust the temperature settings as needed to match your storage preferences. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy