Hello there. Thank you for sharing your experience with the LRTLS2403S refrigerator. We’re sorry to hear about the recurring issue with defrosting and water freezing in the freezer, causing drips into the refrigerator. Since you’ve already had the compressor replaced, it may be helpful to check if the drain tube is clogged or if the defrost drain is blocked. These issues can sometimes cause water to pool and freeze, leading to the problems you’re experiencing. LG Refrigerator - How to Manually Defrost - https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-manually-defrost--20152275056930 If you continue to face this issue or need further assistance, please send us a private message on Social Media @LGUSSupport. Our team is here to help you find a solution and ensure your refrigerator functions properly. We appreciate your patience and look forward to resolving this for you. —Renzo

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki

Hi, there. Thank you for bringing this to our attention and for your awesome feedback regarding your LG refrigerator. Allow to look into this further for you. Please get in touch with us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we will be glad to check how we can help you with your internal water dispenser concern. -Cazz

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model #. ^Sandy

Hi, there. Thank you for sharing your experience with us. It’s great to hear that you’re enjoying your LG Refrigerator (LRTLS2403S) model. This top‑freezer refrigerator is designed with 24 cu. ft. of spacious capacity, Multi‑Air Flow cooling, and bright LED lighting, giving you reliable performance and plenty of room for everyday storage. We’re glad it has been a wonderful first LG refrigerator for you. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

We truly appreciate your feedback and understand how frustrating it must be to have your LG LRTLS2403 stop cooling after two years. We assure you that we take your concerns seriously and are committed to resolving this issue for you. To rectify this for you, please send us a private message on our social media team at @LGUSSupport. -Shae

Hello! We’re glad to hear your LG Refrigerator has been such a great addition to your home, especially with its quiet performance, spacious layout, and the simplicity of filtered water without extra features you don’t need. Your note about the plastic drawers is helpful—insights like this highlight small areas where future LG units can feel even smoother to use. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James