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Customer reviews for LG 24 cu. ft. Top Freezer Refrigerator for
LG 24 cu. ft. Top Freezer Refrigerator
3.6 out of 5 stars
stars
203 ratings203 reviews
  1. 5 stars45% (92)
  2. 4 stars17% (34)
  3. 3 stars11% (23)
  4. 2 stars6% (13)
  5. 1 star20% (41)
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Showing 181-190 of 203 reviews
May 6, 2025
Reviewer name: Aubry Hutton
1 out of 5 stars
1 out of 5 stars review

Do not recommend it leaks

Didn’t even last a year before it started leaking incessantly in the freezer. I have to clean ice out of the bottom of it daily. Highly disappointed and already having to replace the dang thing.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Digital

Thanks for leaving us a review, Aubry! Your LRTLS2403S refrigerator model is built to perform at its best, and we want to make sure you get the support you need. To help troubleshoot the ice maker, check out this helpful guide: https://tinyurl.com/263e6ta8. If you need further assistance, please reach out to us through a private message at our social media channels @LGUSSupport, and we’d be happy to help! ^Anthony 💙

Oct 24, 2024
Reviewer name: Shepherd28
1 out of 5 stars
1 out of 5 stars review

no Good "LG" refrigerators !

refrigerator stop working after just three(3) years of service. I won"t consider another "LG" product ( even though I was well pleased with my "LG" tv ). I found out to late that "LG" makes lousey refrigerators. Buy American!!!

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Digital Care Team

Hey there Shepherd! Our priority is always to make sure that you and your LG refrigerator are taken care of. We'd be more than happy to take another look at your unit so we can get it up and running again. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your unit, and we'll be ready to help! *Josh

Aug 25, 2022
Reviewer name: LRTLS2403S
1 out of 5 stars
1 out of 5 stars review

[This review was collected as part of a promotion.] I bought 5 months ago. Very disappointed. Doesn't work!!!!

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Dec 9, 2024
Reviewer name: wcharon
5 out of 5 stars
5 out of 5 stars review

Excellent

[This review was collected as part of a promotion.] Very happy with the LG decision. Works like a champ and low energy consumption.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Digital Care Team

Hi there, we appreciate you sharing your experience with the 24 cu. ft. Top Freezer Refrigerator in Stainless Steel, model LRTLS2403S. It’s great to hear that it’s performing well and delivering the energy‑efficient results you were looking for. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Jan 18, 2025
Reviewer name: Refrigerator noise
2 out of 5 stars
2 out of 5 stars review

Refrigerator making loud noise

[This review was collected as part of a promotion.] Only had it for 2 years and now it is making very loud noise which is unbearable.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hi there! Thank you for sharing your experience with the LG LRTLS2403S. Your feedback about the loud noise is invaluable and helps us identify areas for improvement. We appreciate your honesty and your willingness to share this with us. If there's anything we can do to rectify this for you, please send us a private message on Facebook, Instagram or X through @LGUSSupport. We're here to help! -Shae

Jun 9, 2022
Reviewer name: Avoid this fridge please
1 out of 5 stars
1 out of 5 stars review

Horrible

Non Magnetic front leaves fingerprints, and the ice maker won't work with the water dispenser because they don't send the right parts.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Jun 23, 2024
Reviewer name: Tifoso48
5 out of 5 stars
5 out of 5 stars review

A perfect freezer fridge for our garage

Everything we wanted it to be - delivery bang on time, looks great and both fridge and freezer perform exactly as advertised.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Oct 26, 2024
Reviewer name: Nlh25
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Amazing and beautiful works amazing we love it alot

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear how much you’re enjoying your LG Refrigerator (LRTLS2403S) model. This unit stands out with its spacious interior layout, sleek design, and efficient cooling performance—making it a great fit for keeping your food fresh and organized. To keep it performing at its best, we recommend checking that the airflow vents inside the fridge remain clear so temperatures stay consistent throughout the compartments. You may also adjust the temperature settings as needed to match your storage preferences. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

May 22, 2022
Reviewer name: Setting Duck
4 out of 5 stars
4 out of 5 stars review

Does Okay, But

I have had this LG for 7 years and has operated fine, but the plastic parts/poly.,etc. Keep cracking and needs to be replaced

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Dec 19, 2022
Reviewer name: CorpDavid
1 out of 5 stars
1 out of 5 stars review

I should have reviewed the reviews. Bad Product!

No freezer light, no meat/cheese drawer, no ice maker, food goes bad in crisper!! I never heard of such a thing.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki