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Customer reviews for LG 24 cu. ft. Top Freezer Refrigerator for
LG 24 cu. ft. Top Freezer Refrigerator
3.6 out of 5 stars
stars
201 ratings201 reviews
  1. 5 stars46% (92)
  2. 4 stars17% (34)
  3. 3 stars11% (23)
  4. 2 stars6% (13)
  5. 1 star19% (39)
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Showing 161-170 of 201 reviews
May 15, 2025
Mind Your Own Business
2 out of 5 stars review

Annoying Door Alarm

This refrigerator has been a pain in the you know what we bought over five years ago. Doors never close right and the annoying ding ding ding alarm is constantly going off many times after we close them. The alarm cannot be disabled and it rings even when the doors are completely shut. I'd love to by another top freezer refrigerator of this same size, but looks like LG has this category by itself.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Digital Care Team

Hey there! We want to help keep the alarm on your LG refrigerator from constantly running so you can enjoy your quiet home. We'd be happy to offer this link (https://spr.ly/6426NgqLe), which offers tips that may help with closing the doors of the fridge, thereby preventing the alarm. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help you further! *Josh

Oct 14, 2024
Loving this refrigerator
5 out of 5 stars review

Best Refrigerator Ever

[This review was collected as part of a promotion.] I love everything about this refrigerator. Being able to put gallon milk jugs and large tubs of butter on the door leaves more room to place food and left overs on the shelves. The refrigerator is so spacious and looks so clean on the inside and beautiful on the outside. I have recommended this refrigerator to my friends and family.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Digital Care Team

Hi there, thank you for sharing your thoughts about your LG 24 cu ft Top Freezer Refrigerator in Stainless Steel, model LRTLS2403S. It is wonderful to hear how much you’re enjoying it. The generous door storage is a real advantage, especially when it frees up the main shelves for everything else you need to keep organized. It sounds like the clean interior layout and the overall look of the fridge have made a strong impression, and we appreciate you recommending it to others. If you ever need support, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Aug 19, 2024
Mike0000
5 out of 5 stars review

Couldn't be happier!

[This review was collected as part of a promotion.] I bought this about 3 weeks ago to go in our garage. I wanted just a simple refrigerator that would take the temperature changes in our garage. I haven't hooked up the water, but I plugged it up and left it at the recommended setting. I have put a thermometer in freezer and refrigerator sections. After a couple days, it has been right at the recommended temps. I couldn't be happier with it. It matches my other appliances. It is roomy! My garage has ran about 90 degrees since it has been in there, and it is working great! It is consumer reports recommended, and I can see why! If you want a simple refrigerator, this would work well in the house too!

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Digital Care Team

Hi Mike, thank you for sharing your experience with the LG LRTLS2403S Top Freezer Refrigerator. We’re glad to hear it’s been the perfect fit for your garage setup. It’s great that it’s holding the recommended temperatures even in 90‑degree heat, offering plenty of space, and matching your other appliances. Hearing that it’s been a simple, reliable, and Consumer Reports‑recommended choice really says a lot — we’re happy it’s working so well for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Oct 22, 2024
Dmat77
2 out of 5 stars review

Very disappointed

[This review was collected as part of a promotion.] The freezer has frosted over since the beginning. It affects the fridge temperature too. LG has been slow in getting a repairman and I had to locate one myself. Replacing Master control. Very disappointed

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Digital Care Team

Hi there. Your LG fridge experience is important to us, and we want you to know we're here to help. The perfect balance for your fridge temperature is just a click away! Check out our site here for tips on temperature and frost: http://spr.ly/6423qIAOV. You can also reach out social media team @LGUSSupport for a helping hand. We've got your back! *Chey

Oct 27, 2024
Tleming
1 out of 5 stars review

Don't buy

I have had this refrigerator for a year and a half I have had to have a repairman come every 3-6 months to fix it inability to defrosting properly. Causing the refrigerator part to run warm. I have lost hundreds in groceries and repairs due to this. I have followed the cleaning protocols to a T and yet it keeps doing it! I even bought another freezer to limit the food in the freezer to keep circulation of air going. With what I have spend in time, repairs, and lost of food. I should have bought a different brand of refrigerator! So disappointing!

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Digital Care Team

Hey there! I understand that repeated repairs and grocery loss can be a major hassle, so let's look at some options that could help address the defrosting issue. To start, try a full manual defrost by unplugging the fridge, emptying it, and leaving the doors open for about 8 hours, then wiping it dry and plugging it back in. For a more detailed guide, you can check this link: [Manual Defrost Process](http://spr.ly/6423SJ7Nb). Additionally, make sure the door seals are clean and undamaged and set the freezer to 0°F with some space for air circulation. If you notice error codes like **ER DH** or **F DH**, these may indicate defrost system components that need attention. If these steps don’t resolve the issue, feel free to reach out for repair support. Send us a private message on social media @LGUSSupport so we can help get everything back on track. ^ Diego

Jun 12, 2023
So sick and tired
1 out of 5 stars review

GARBAGE!!!!!!!!

This refrigerator stopped working in less than 2 years after buying it. Don't do it!!!

Helpful?5UY0G8IK0XDT14208618931
reply from LGAnswers

Hello there! We want you to know that we work hard to improve the quality of our products. Your feedback for your LG Top Freezer Refrigerator is especially important to us, and your concerns will not go unnoticed and shared with our team. Please contact us via phone or chat support. The details of these options can be found here: https://www.lg.com/us/support/contact, then we will further investigate your issue. We do apologize for any inconvenience this has caused you. ~Rita

Oct 26, 2024
Puppies23
5 out of 5 stars review

Freezer on top is awesome.

We are absolutely delighted with our refrigerator and very pleased to have decided on the freezer on the top. It's wonderful not to have to bend down all the time!

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG

Hi, there. Thank you for sharing your experience with us. It’s wonderful to hear how much you’re enjoying your LG Refrigerator (LRTLS2403S) model. This top‑freezer refrigerator is designed for easy access, efficient cooling, and a spacious interior layout—making it a great choice for keeping everyday items within reach without needing to bend down. To help maintain its excellent performance, we recommend ensuring the interior vents remain clear so air can circulate properly. You may also adjust the temperature settings based on how full the refrigerator is to keep everything consistently fresh. For more helpful tips, you can visit the official LG support page at lg.com/us/support. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Nov 28, 2022
Davis247
5 out of 5 stars review

Great refrigerator

We purchased this months ago and absolutely love it. We don’t use the water feature but love the fact I can turn it off when not in use. I love how much space this freezer/red has. I also love the way to open it handle made in the door.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
Oct 24, 2024
Shepherd28
1 out of 5 stars review

no Good "LG" refrigerators !

refrigerator stop working after just three(3) years of service. I won"t consider another "LG" product ( even though I was well pleased with my "LG" tv ). I found out to late that "LG" makes lousey refrigerators. Buy American!!!

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931
reply from LG Digital Care Team

Hey there Shepherd! Our priority is always to make sure that you and your LG refrigerator are taken care of. We'd be more than happy to take another look at your unit so we can get it up and running again. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your unit, and we'll be ready to help! *Josh

Jun 15, 2024
sirenet
4 out of 5 stars review

My refrigerator with top freezer is perfect fit in my garage. I was limited in the size I could use and this one is a good size and has plenty of room for my extra groceries.

Review from lg.com
Helpful?5UY0G8IK0XDT14208618931