We're sorry to hear about the inconvenience you have experienced. We assure you that your review is considered and does not go unnoticed. It would be our pleasure to assist you with this, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to accommodate you.~ Tanisha

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki

Hello. Thanks for sharing what happened with your LG Refrigerator and your LG stacked washer/dryer. We appreciate the details about both units no longer operating after several years, as this gives us helpful insight into how your specific LG products are performing. We want to take a closer look at this for you. To allow us to properly investigate the details of your specific product models and to see how we can assist with your refrigerator‑ and washer/dryer‑related issues being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James