We're delighted to hear that you're enjoying your LG product and that it's working well for you! Your satisfaction is our goal, and we're pleased to have met your expectations with this model. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing LG, and we appreciate your positive feedback!

Hi there, We're responding to the issues and concerns regarding repair or waiting for replacement parts. We're concerned about the tremendous loss and inconvenience of this issue. Due to a high volume of customers in need of parts and service technicians. We're working tirelessly to serve every valued customer in a timely manner, with all of our available resources. Thank you for the patience it has taken to bear with us. ~Tanisha

Hey Fred! This isn't the experience we strive for! Let's get you the support you deserve! Please send us a private message on social media (@LGUSSupport) with your phone, model, and serial numbers. We'd like to have a closer look! ^Chris

Thank you for bringing this to our attention, and we are sorry to hear about your LG Top Freezer Refrigerator not working properly, especially for just being under a year old after purchase! Your review matters to us, and we genuinely value your input. It does not go unnoticed. We would like you to know that if you need us in the future, please private message our LG Social Support team on Facebook or Twitter at @LGUSSupport. We are eager to help you! ~Rita

It makes our day to hear that we were able to provide you a 5-star experience. We love it too! We value your feedback and can't wait to serve you again! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly